Customer Think

JULY 27, 2023

Image source: ECXO.org In a recent article we talked about the widening gap in Europe in customer experience maturity. We thought it would be helpful to decode the strategies that CX leaders use to break away from the pack.

Customer Experience 98

Customer Experience 98

The Center for Sales Strategy

JULY 27, 2023

As a business owner or sales leader, you understand how important your sales process is to the success of your company. But are you certain that your sales process is as effective as it can be? If so, a consulting organization such as The Center for Sales Strategy (CSS) may be able to help. CSS focuses on assisting businesses in improving their sales performance.

Sales 90

Sales Organization 90

Customer Think

JULY 27, 2023

Amid a difficult economic outlook, where consumer spending is down, e-commerce businesses are doing all they can to boost sales – and investing in technology is part of that.

CRM 98

CRM Digitalization Sales Marketing 98

Hubspot Sales

JULY 27, 2023

It’s hard to argue with the fact that artificial intelligence has become an important element of our reality, affecting both our private and professional lives. Some of its most powerful capabilities are visible in business. In fact, it’s practically impossible to find a department that wasn’t affected by AI, with sales being no exception. According to HubSpot’s 2023 State of AI survey, 24% of sales professionals use AI in their daily work.

Leadership 90

Leadership Artificial Intelligence Decision-making Healthcare 90

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Brooks Group

JULY 27, 2023

Most sales professionals today are spending much more time prospecting than they ever have before – and it’s not an easy task. According to research , 40% of sales professionals say that prospecting is the most challenging part of the sales process. The increase in activity required for lead generation means sales professionals need to be more efficient than ever when determining if someone is a qualified prospect.

Decision-making 87

Decision-making Sales Training Sales Meetings 87

Force Management

JULY 27, 2023

We recently hosted an Industry Leadership Panel where we talked to three growth-oriented business leaders about what top organizations are doing to drive success in the current market. There were a few questions we saw over and over again from the audience, so we wanted to take the time to provide some relevant resources around those topics. Keep reading for podcasts, blogs and videos from our library that address the four most commonly asked questions from our webinar about economic change.

Leadership 83

Leadership Organization Marketing Sales Leadership 83

Zendesk

JULY 27, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Be My Eyes Be My Eyes (Support) is a free iOS and Android app made up of a global community that connects 500,000+ blind or low-vision people with 6.5M sighted volunteers and company agents through a live video call. Be My Eyes is a one-way video, two-way audio support channel that allows your agents to see through the rear-facing camera of a customer’s mobile device, to help them resolve visually ch

e-Learning 52

e-Learning Retail Communication Customer Experience 52

FinListics Solutions

JULY 27, 2023

Don’t Underestimate the Power of a 1% Improvement Buyers only care about one thing regarding what you’re selling: your solution’s business outcomes. No matter how great your features and functions are, buyers mostly want to know how your solution will improve the performance of their business. Since business relies heavily on financial performance, it’s up to you to demonstrate your solution’s economic impact, and you should have that conversation as soon as possible.

Profitability 52

Profitability Sales 52

Zendesk

JULY 27, 2023

For most startups, developing a product or service in an untapped market is the ideal scenario, because it usually means minimal competition–increasing chances for success. But that’s not the path Wiz decided to take. Instead, Wiz’ founders went for a market with thousands of competitors and emerged as one of the most impressive startups in history.

Cybersecurity 52

Cybersecurity Investors Acquisition Meetings 52

Customer Think

JULY 27, 2023

In today’s digital landscape, personalization has become a buzzword in marketing, including the Software as a Service (SaaS) industry. It allows SaaS businesses to tailor their messaging and offers to individual users, creating a more engaging and relevant experience.

Marketing 52

Marketing Digitalization Software Software 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

LinkedFusion

JULY 27, 2023

Your public profile is a representation of the simplified version of your LinkedIn profile. You can customize your public profile setting according to your wishes and allow limited excess to the information that is displayed on their profile pages. LinkedIn enables its users to swift on and off their profile section and choose what appears on the public search engines.

Marketing 52

Marketing 52

Customer Think

JULY 27, 2023

Introduction: The metaverse’s rapid rise has presented an exciting new frontier for innovation, collaboration, and entertainment. However, as this digital realm expands, so do the legal challenges it poses, particularly concerning intellectual property rights.

Innovation 52

Innovation Digitalization 52

Cranfield Executive Development

JULY 27, 2023

The personal and professional impact of a Cranfield apprenticeship.

Leadership 52

Leadership 52

Customer Think

JULY 27, 2023

Patent includes the only automated Workflow application and engine in the industry to prepare data from its point of origin

Management 52

Management 52

Advertisement

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

Meetings

Upland

JULY 27, 2023

Is generative AI for sales the next big thing? ChatGPT took the world by storm seemingly overnight. When it happened, it appeared that almost everyone from your favorite LinkedIn influencer to your solution provider also became an AI expert at the same frenetic pace. The phenomenon is so far reaching that it can be difficult at times to find an actual single explanation for what generative AI is.

Digital Transformation 195

Digital Transformation Sales Digitalization Decision-making 195

SmartKarrot

JULY 27, 2023

Customer success conversations are key for all businesses as they foster healthy customer relationships, drive customer satisfaction, provide valuable insights and uncover revenue opportunities, and facilitate continuous improvement. Prioritizing such conversations helps businesses walk towards long-term success. Considering the importance of these conversations, it is important to make them as impactful and as relevant as possible.

Customer Success 10

Customer Success Onboarding Communication Facilitation 10

Luminas Strategy

JULY 27, 2023

Based in Toledo, Ohio, Owens Corning — a leading manufacturer since 1938 — is known for its entrepreneurial spirit, focus and thirst for being better. The company is also commonly recognized for its PINK insulation. “Why is it pink?” people often ask.” Typical answers include: The company wanted to make it look like cotton candy. It makes you feel comfortable.

Manufacturing 52

Manufacturing Value Proposition Co-Creation Suppliers 52

Strategic Communications

JULY 27, 2023

Content marketing remains a high priority for organizations of all kinds today as they struggle to stay relevant to customers while keeping ahead of the constantly changing algorithms of search engines like Google. Companies clearly need to generate a constant flow of high-quality, relevant, current content, but continually creating and updating content can take a toll and drive up costs.

Marketing 52

Marketing Publishing Media Energy and Utilities 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing