Strategic Communications

APRIL 17, 2024

Here we take a look at some of the “losers,” and some of the “winners” and try to determine what it is that keeps a brand strong. Netflix, the streaming service has transformed the entertainment industry, disrupting traditional cable and satellite TV providers, and expanding its global footprint, certainly took Blockbuster by surprise.

Innovation 52

Innovation Retail Value Proposition Logistics 52

Flevy

FEBRUARY 4, 2022

In fact, using this framework, industries and individual organizations can achieve breakthrough Innovation. And, by “significant,” we mean the reduction in price should exceed 90% off the cost of a comparable offering in a “Western” country. Ironically, to think of the box, we need to play in the sandbox.

Innovation 98

Innovation Healthcare Insurance Profitability 98

Zendesk

JANUARY 30, 2024

A resounding success: The EMEA Partner Summit One of the many ways we support our Partners is through Partner Summits, which we host around the globe, from APAC to EMEA to LATAM. This year marked a significant milestone, as we held our first Partner Summit in the EMEA region in over four years. Takeaways: Get involved.

Value Proposition 52

Value Proposition Media Digitalization Innovation 52

Showpad

JANUARY 8, 2021

Looking back on a pandemic-driven year, we learned a lot about remote selling, virtual selling and engaging via video. Whether we like it or not, the digital transformation is progressing in a fast-pacing manner, and many organizations around the globe prepare themselves for a digital and remote 2021.

Virtual Selling 144

Virtual Selling Finance Digitalization Digital Transformation 144

Red Star Kim

AUGUST 1, 2023

Challenge assumptions – Why do we need fee-earners to engage in the M&BD planning process? But before we plunge in, let’s challenge our assumptions. Why do we need fee-earner involvement in the M&BD planning process? And yet their priority is serving existing clients and earning fees. Adopt a more agile approach.

Decision-making 130

Decision-making Marketing Business Planning Management 130

Planview

JANUARY 2, 2024

This dedicated team of consultants leverages their extensive experience to thoroughly understand organizational needs and apply industry best practices to help attain strategic business objectives. When I retired from the elevator industry, I wanted to look for something fun—and Planview is fun. Number 1, We build connections.

Digital Transformation 98

Digital Transformation Digitalization Government Decision-making 98

Planview

MARCH 28, 2024

By identifying key challenges and proposing actionable solutions, we aim to shed light on the strategies necessary for success in the industry’s dynamic landscape. Three challenges, in particular, are driving the automotive industry’s software revolution.

Manufacturing 59

Manufacturing Suppliers Software Software 59

OnStrategyHQ

SEPTEMBER 10, 2021

Most of the OnStrategy Team lives in Nevada, so we know a thing or two about gambling (and sometimes you can get lucky!!). We suspect you feel the same way. We cover this in our Growth Strategy Guide , but internal and external data are required to inform and help answer key strategic questions as your team builds a growth strategy.

Marketing 98

Marketing Supply Chain Media Profitability 98

AchieveIt

SEPTEMBER 13, 2023

Yet, businesses and organizations in a wide variety of industries are adding Chiefs of Staff to their employee censuses. He has served as the Chief of Staff in the education field and in the public health field, where he currently serves at Heluna Health.

Organization 52

Organization Facilitation Leadership Communication 52

Zendesk

JANUARY 17, 2024

Living in a digital world, our concept of community transcends geography to include the virtual spaces from which we connect, share, learn, and grow. This same notion of community has been a part of Zendesk for many years, as Partners in our ecosystem seek one another’s expertise across industries, technologies, and languages.

Digitalization 52

Digitalization Facilitation Onboarding Innovation 52

Planview

DECEMBER 7, 2023

In this article, we’ll uncover six key sources of waste that may be slowing down your organization. We’ll also see how combining Value Stream Management (VSM) with generative Artificial Intelligence (AI) can help spot and reduce waste, making your workflow more efficient for today’s fast-paced and competitive environment.

Manufacturing 64

Manufacturing Management Artificial Intelligence Software 64

Nutshell

MARCH 5, 2024

Filter out any types of businesses you don’t serve and then use a system like lead scoring to help you prioritize the most important leads. DOWNLOAD THE FREE TEMPLATES Exploring lead distribution strategies A moment ago, we mentioned that you should decide on a specific lead distribution strategy for your business.

CRM 77

CRM Software Software Prioritization 77

Whetstone

APRIL 5, 2024

As we navigate the current economic landscape marked by high inflation, market volatility, and recession fears, businesses and their customers are facing a heightened sense of uncertainty. 2024 looks like it will be a year of volatility. This ability becomes paramount for navigating the challenges posed by an unstable economy.

Account Management 52

Account Management Decision-making Construction Stakeholders 52

MDI Training

FEBRUARY 14, 2023

This story inspired Robert Greenleaf to develop his life’s work, the concept of serving as a leader. In the end, the ‘servant leaders’ earn a lot more than the employees they seem to serve.” “ Serving the community ” is also found as a frequently mentioned goal. ” Trick or mission?

Leadership 97

Leadership Shareholders Decision-making Digital Transformation 97

Strategic Communications

APRIL 3, 2024

Before I started Strategic Communications in 2008, I worked for some large organizations in the education, energy, and healthcare industries. Great Connections Between Providers and Those They Serve In the healthcare industry, relationships occur with providers—the people that take care of you. ” What’s the goal?

Media 52

Media Energy and Utilities Healthcare Manufacturing 52

Sales Gravy

JANUARY 1, 2024

We need to be able to think on our feet, manage emotions, think creatively, and solve problems. How Physical Fitness Can Drive Sales Success The podcast kicks off by addressing the undeniable impact of physical appearance in the sales industry. Sales is a demanding profession that requires both mental and physical stamina.

Sales 74

Sales Decision-making Management 74

Zendesk

MAY 4, 2023

Before we really get started, can you tell me a bit more about your role at Zendesk when you’re not emceeing an event? We actually just launched that in November, so it’s really cool to see that growing. Check out the video and read on for more of our conversation. Well, I can’t give too much away yet.

Customer Experience 96

Customer Experience Facilitation Meetings Digitalization 96

Zendesk

SEPTEMBER 7, 2022

Change is the only constant in the retail service industry. Almost overnight, retailers big and small had to adapt to a whole new way of serving their customers digitally. In our CX Accelerator report , we surveyed almost 5,000 CX leaders on what it takes to scale new heights in customer experience. Digital CX isn’t a trend.

Retail 98

Retail Digitalization Customer Experience Profitability 98

Nutshell

SEPTEMBER 20, 2023

For example, you might ask yourself, “Should I use an industrial-specific CRM or a general-purpose one?” Keep reading for a comparison of industrial and general CRMs. Table of Contents What is an industrial-specific CRM? Advantages of an industrial CRM What is a general-purpose CRM? What is an industrial-specific CRM?

CRM 62

CRM Supply Chain Manufacturing Organization 62

Showpad

DECEMBER 5, 2021

We work with brokers, consultants, and lots of channels to have them prefer a Kaiser Permanente model. . When I stepped into this role, we asked, “What impact is our market messaging making, and how is it leading to more sales?” As an example, we have an 80/20 rule. How do you think about sales and marketing today?

Digitalization 98

Digitalization B2B Sales Customer Value 98

Arpedio

MARCH 6, 2024

Account management serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. Effective account management techniques are critical for businesses of all sizes and industries.

Account Management 52

Account Management Management Prioritization Client Relationships 52

OnStrategyHQ

JULY 8, 2022

Before we jump into the competitive advantage examples, let’s take a quick refresher on the basics of competitive advantages. Competitive advantages help us understand what we’re best at in the market, what unique strengths we possess, and what our customers value. We build apps for a diverse client set, giving us revenue stability.

Insurance 52

Insurance Logistics Construction Manufacturing 52

Arpedio

MARCH 26, 2024

It serves as the foundation for establishing strong customer relationships, understanding market dynamics, and ultimately closing deals that drive revenue growth. It serves as the foundation for building strong customer relationships, understanding market dynamics, and ultimately closing deals that drive revenue and profitability.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

OnStrategyHQ

MAY 1, 2023

We will use the functional classification approach to identify the firm’s capabilities. Data to Use in an Internal Analysis Before you conduct your internal analysis, we recommend collecting the following as references: Employee Surveys What do your employees say your organization does well, and where must you improve?

Suppliers 105

Suppliers Supply Chain Energy and Utilities Profitability 105

Strategic Communications

JUNE 16, 2023

Here we take a look at the fundamentals of hashtags, how they function on popular social media channels, and provide best practices for using them to enhance your social media strategy. They serve as clickable links that lead users to a feed of posts containing the same hashtag.

Media 78

Media Digitalization B2B Facilitation 78

Flevy

JANUARY 7, 2024

As we delve into the components of an impactful dashboard, it becomes clear that each element, from layout to visualization choice, plays a pivotal role in its effectiveness. Each element should serve a purpose, contributing to the overall narrative of the data. Simplicity is key.

Decision-making 52

Decision-making Artificial Intelligence Healthcare Retail 52

Insightly

JUNE 14, 2023

Marketing disruption is more important than ever due to rapid technological advancements, rising consumer expectations, and fierce competition in most industries. In this post we cover the forces that have propelled marketing disruption and share actionable tips that will kickstart your own disruptive marketing efforts.

Marketing 98

Marketing CRM Customer Experience Media 98

Hubspot Sales

DECEMBER 13, 2023

In this post, I‘ll guide you through the different types of sales calls and the purpose they serve to meet your customers’ needs. How do you envision measuring success or ROI if we were to work together?” You act as a trusted advisor, providing insights and recommendations based on your industry knowledge and expertise.

Negotiation 96

Negotiation Telecommunications Sales Software 96

Hubspot Sales

OCTOBER 11, 2021

People in your same industry will be pre-qualified as being able to use and benefit from what you have to offer, which makes it easier for you to make a value proposition that sells. Beth, 7 surprising industries that are perfect for your business are….”. Lee recommended we speak.”. Bill, here’s 3 reasons we should chat.”.

Value Proposition 111

Value Proposition Marketing Management Sales 111

Zendesk

OCTOBER 6, 2022

Last year, industry expert Blake Morgan recounted in Forbes several incidents of customer violence on flights or down the aisles of Target, prompting the impacted brands to put measures in place to protect staff. Yet we consumers forget this when we message, chat, email, or call a company in a moment of annoyance.

Digitalization 98

Digitalization Customer Experience Organization Management 98

OnStrategyHQ

MARCH 4, 2022

As we covered in our introductory post on vision statements, a vision statement defines your organization’s future state and provides direction for where you are going as an organization. As we mentioned in our introductory post, vision statements need to answer a few questions, including: What does success look like?

Innovation 98

Innovation Organization Marketing 98

Hubspot Sales

AUGUST 5, 2020

In many young organizations, the company founder or a co-founder serves as the CEO. Before we examine how the founder and CEO roles differ from one another, let’s discuss what it means to be a founder of a company. While it is common for an individual to serve as both founder and CEO, that is not always the case.

Government 110

Government Business Planning Decision-making Finance 110

OnStrategyHQ

MARCH 22, 2024

In our November Strategy Collaborative session, we sat down with Dan Hogan, Senior Strategic Consultant, and Marc LeShay, CEO of AEGERIA, to discuss the historical significance of this moment as AI continues to take the world by storm. Serve as a digital assistant. The advantages of artificial intelligence are numerous.

Artificial Intelligence 40

Artificial Intelligence Value Proposition Innovation Organization 40

Help Scout

JULY 1, 2021

Every industry has its nuances. Why customer service is important in the healthcare industry. And similar to other industries, positive interactions could also mean patients are more likely to continue using your services, which is good for everyone involved. Healthcare support is a higher-stakes game than most.

Healthcare 105

Healthcare Insurance Decision-making Government 105

Brooks Group

APRIL 19, 2023

Think about the customers you serve and what it’s like to be them for a moment. The Power of Positioning During the IMPACT Selling ® Training we cover the three P’s of the Investigate step: positioning, prospecting, and pre-call planning. Ideally, they want a salesperson who can serve as a strategic resource.

Decision-making 82

Decision-making Sales Training Media Publishing 82

Arpedio

FEBRUARY 22, 2024

Throughout this blog post, we will delve deeper into each aspect of Spin Selling, exploring its practical applications, benefits, and best practices for implementation. This involves asking questions to understand the prospect’s background, industry, and any relevant context that may influence their decision-making process.

Software 52

Software Software Decision-making Performance Review 52

Showpad

NOVEMBER 5, 2020

We have tons of content, what’s the matter?” or “We have technology in place to help manage our content.”. “Ok, Now, we have a conversation because many executives don’t even think about this question and they also didn’t know that content actually does impact sales performance, positively or negatively.

Decision-making 103

Decision-making Business Planning Organization Marketing 103