Zendesk

APRIL 13, 2023

If you’re in San Francisco, you can join us in the historic Dogpatch neighborhood for a full day of programming and keynotes from our CEO Tom Eggemeier, CTO Adrian McDermott, and a host of product experts. The opening keynote will be broadcast five times over the course of 24 hours to connect with our global community.

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Customer Experience 98

Zendesk

FEBRUARY 27, 2024

You can expect more than 60 sessions on the hottest topics in CX today, including interactive breakout sessions, eye-opening demos, inspiring customer stories, fun evening events, exciting product launches, visionary Zendesk roadmap, exhilarating networking opportunities, and powerful keynotes from customer experience leaders.

Digitalization 59

Digitalization Customer Experience Organization 59

Strategic Account Management Association

SEPTEMBER 30, 2020

Jeff is a partner at Shapiro Negotiations Institute and a frequent presenter and keynoter for Strategic Account Management Association. Be prepared, be engaged and be committed. Those three traits will go a long way in your continued success. Connect with him on LinkedIn: [link].

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Suppliers Negotiation Stakeholders Account Management 759

Customer Think

JANUARY 20, 2024

Podcast Creating a Culture of Extreme Accountability and Elite Performance Shep Hyken interviews Art Turock, keynote speaker and author of Competent is Not an Option. Top Takeaways: Shep’s Comment: […]

Customer Experience 59

Customer Experience 59

Upland

AUGUST 18, 2023

Dreamforce 2023 Agenda While the show will undoubtedly be impacted by discussions around AI, here’s a high-level view of the agenda of Dreamforce 2023 beyond the speaking session: Main keynote: The main keynote is the perfect place to hear all about the latest and greatest Salesforce announcements.

Artificial Intelligence 195

Artificial Intelligence Account Planning Innovation Digital Transformation 195

Zendesk

APRIL 20, 2023

And if you’re in the San Francisco Bay Area and can join us in person , we have a full day of programming, including three cornerstone keynotes: Opening keynote Our opening keynote will be broadcast five times over the course of 24 hours to connect with our global community. How do we each define customer obsession?

Leadership 52

Leadership Customer Experience Customer Success Organization 52

Strategic Account Management Association

FEBRUARY 23, 2021

Arun Sharma will deliver a keynote address at the 2021 SAMA Annual Conference (May 24-26). By Arun Sharma, Professor, Marketing, Miami Herbert Business School, University of Miami. To learn more, or to register, visit the conference website.

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Telecommunications Decision-making Account Management Organization 520

Customer Think

FEBRUARY 20, 2024

Last week, I spent a few days in Vegas at Experience 2024, and between the new product announcements and the celebrity keynotes, the event was packed with lots of great case studies, best practices, real-world use cases, and industry/discipline […]

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Customer Think

JANUARY 28, 2022

I was doing a Q&A after a keynote at a SKO. It was a very sharp group of sales people committed to improvement. A question came up, “Dave you talk about how we differentiate ourselves through creating value with the customer, helping them make sense of what they are trying to achieve, helping [.]. The post RFP’s?

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Sales 114

Customer Think

SEPTEMBER 16, 2023

Over the years I played with several key questions with my clients, keynote presentations, and workshops, as well as my three books1. Encouraging debate is often one of the best ways to sort out options and to plan the best plan path forward. Here are five key customer experience questions for you to ask (with […]

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Customer Experience Organization 80

Customer Think

JUNE 19, 2023

I recently watched the opening keynote delivered by Janne-Mueller Wieland, a three time Olympian and the captain of the German women’s hockey team at the International SAP Conference for Energy and Utilities and was really excited by the ideas she.

Energy and Utilities 59

Energy and Utilities Leadership 59

Customer Think

APRIL 26, 2023

One of my favorite concepts to cover in my customer service keynote speeches is to act like an owner. I originally wrote about this in 2011 and shared the story of an 18-year-old server at a pizza restaurant who took so much pride in his work that the.

Leadership 64

Leadership 64

Customer Think

JULY 28, 2021

Barbara was a perfect fit for our keynote lineup and “Boundless Customer Experience” theme given her extraordinary journey […]. If you’re a fan of the TV show, “Shark Tank,” then Barbara Corcoran is most likely a familiar face.

Customer Experience 111

Customer Experience Innovation 111

Strategic Account Management Association

AUGUST 24, 2021

This blog post is based on a keynote presentation from the 2021 SAMA Annual Conference. The session was moderated by Jim Ford, Chief Commercial Officer, Solecta and SAMA Chairman of the Board. Panelists’ remarks have been paraphrased for this blog post. . The future is now.

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Stakeholders Supply Chain Digitalization Shareholders 520

Account Management Skills

APRIL 8, 2024

She is a culture strategist, workshop facilitator, coach, trainer, keynote speaker and author of “A Pocket Guide to Effective Workshops” and “Workshop Culture: a guide to building teams that thrive”.

Account Growth 52

Account Growth Account Management Facilitation Profitability 52

Customer Think

NOVEMBER 29, 2022

At my opening keynote, I asked participants. I’m still on a high from our first-annual Do B2B Better conference, where we celebrated those few customer experience (CX) leaders at B2B and B2B2C organizations whom we can definitively call “Change Makers.”

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B2B Customer Experience Organization 64

Customer Think

NOVEMBER 25, 2022

Creating customer amazement is a foundational concept I cover in almost every one of my customer service keynote speeches. I’ve always preached that to amaze customers, we must simply be better than average all the time. While I’ve tho.

Customer Experience 64

Customer Experience 64

Customer Think

SEPTEMBER 16, 2023

As usual, Dreamforce was opened by a keynote that. It is the first post-Covid physical Dreamforce. The event has more than 40,000 participants from all over the world, which is almost small, considering past events.

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Planview

SEPTEMBER 13, 2021

Attendees will have exclusive access to industry leaders and Planview executives for engaging keynote presentations, Q&A roundtable discussions, customer sessions, networking opportunities, and so much more. What to Expect?

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Stakeholders Organization Management Customer Success 98

Customer Think

DECEMBER 22, 2023

At a recent industry conference, the session on quality assurance began with the keynote speaker taking the mic, and boldly announcing: “when it comes […]

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Brooks Group

SEPTEMBER 26, 2023

Identify dynamic speakers and keynote topics that are likely to inspire conversation. Explore The Brooks Group’s selection of keynote presentations and training programs here. Update the Agenda Be creative about the structure of the meeting, identify which content must be delivered live, and which can be presented another way.

Sales 76

Sales Meetings Sales Training Prioritization 76

Zendesk

MAY 3, 2022

Zendesk Relate will kick off with a keynote streamed live from the iconic Museum of Modern Art in San Francisco. To help, download our event guide to chart your course from the keynote through the track sessions you most want to watch. Our global customer experience event only happens once a year. We hope you’ll join us for the show.

Digital Transformation 98

Digital Transformation Customer Experience Leadership Digitalization 98

Zendesk

SEPTEMBER 15, 2023

Ask The Experts: After the keynote, stick around to get your questions answered live during our Ask the Experts session. For those who cannot attend in person, you can join the main keynote digitally at one of three broadcast times. Learn how Zendesk is helping customers embrace AI while keeping privacy and security at the forefront.

Investors 52

Investors Customer Experience Innovation Digitalization 52

Strategic Planning and Management Insights

MAY 28, 2020

Despite the virus, a tremendous amount of value is being made available from June through September, including a combination of keynotes, masterclasses and virtual exhibitor halls. Originally planned as an in-person conference in Whistler, British Columbia, ASP has chosen to move online in light of COVID-19.

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Customer Think

AUGUST 19, 2021

Database enables users of the platform access to experts across a range of fields, including: sales, marketing, keynote speaking, leadership development and more.

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CRM Leadership Marketing Sales 52

Brooks Group

OCTOBER 2, 2023

Choose sales kickoff keynotes that empower your sales team with the motivation, sales strategy, and skills they need to reach quota. Contact The Brooks Group to learn about the high-impact keynotes, sales training, and workshops we can deliver to help you plan a highly effective sales kickoff meeting.

Meetings 52

Meetings Sales Training Sales Leadership 52

Strategic Planning and Management Insights

AUGUST 14, 2021

John Rossman is the Managing Partner of Rossman Partners, where he gives keynotes, and advises leaders and boards on digital strategy and innovation. John is a former Amazon Director who helped launch and scale the Marketplace business, and also ran the Enterprise business.

Leadership 52

Leadership Innovation Digitalization Management 52

Zendesk

MAY 20, 2022

We kicked off Zendesk Relate 2022 on May 11 with a live keynote streamed from the beautiful San Francisco Museum of Modern Art, followed by the first of three digital broadcasts. It was fabulous to return to the stage, both digital and actual, for our flagship event. It truly was a global event, with registrants from more than 170 countries.

Procurement 98

Procurement Digitalization Customer Experience Leadership 98

Envisio

APRIL 5, 2024

Keynote Sessions: Prepare to be inspired by thought leaders and visionaries shaping the future of local governance. Let’s take a look at where you can find Envisio, enjoy some libations and innovations at our happy hour event, and catch some of the conference sessions we’re most excited about!

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Government Innovation e-Learning Brainstorming 96

MDI Training

FEBRUARY 27, 2023

Keynote speaker Karen McCullough talks about such generation management in an interview. Karen McCullough Keynote speaker Karen McCullough is a nationally known keynote speaker and expert on change, generational opportunities and workforce trends. Sometimes it can be difficult when different generations work together.

Leadership 97

Leadership Digital Transformation Meetings Innovation 97

SalesPop

MARCH 18, 2022

Amber Vanderburg is a multi-award-winning international businessperson, keynote speaker, and founder of the Pathways Group. In this Expert Insight Interview, Amber Vanderburg discusses having a competitive advantage within teams. This Expert Insight Interview discusses: How to create a competitive advantage when working with teams.

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CRM Marketing Sales Sales Management 97

Hubspot Sales

DECEMBER 8, 2017

9) Keynote. Just download Keynote and unleash your creative artistry. Record the meeting, conference session, or keynote speech to make sure you don't forget what was said and exactly how it was said later on. The Best Mobile Sales Apps for Salespeople. Profit Story. HubSpot Sales. Close the Sale. Mobile CRM app. eSignature app.

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CRM Profitability Sales Meetings 145

Showpad

OCTOBER 21, 2022

On November 8, over 1,000 sales, marketing, and enablement professionals worldwide will gather (virtually) for inspiring keynotes, informative breakouts, and networking sessions. AND, more excitingly, we got some fantastic guest keynote speakers, including: Melissa M. TRANSFORM 22 is coming! Proctor, CMO at State Farm Arena.

Digitalization 52

Digitalization Communication Marketing Organization 52

Strategic Planning and Management Insights

NOVEMBER 16, 2021

Now he's a keynote speaker and consultant working with the most senior levels in oil & gas, construction, mining, pharmaceuticals, banking, television, film, media, manufacturing and services. Peter Docker is a former Royal Air Force senior officer and international negotiator for the UK Government.

Banking 52

Banking Construction Manufacturing Government 52

The Center for Sales Strategy

OCTOBER 29, 2018

Deepak Chopra was an interesting pick as Keynote speaker to open the Inbound 2018 conference. Deepak brings to mind meditation and alternative medicine more than cutting edge marketing techniques. But he had a few insights that we can apply to business within his message of consciousness and healing.

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Marketing Sales 78

Engage Selling

MAY 2, 2019

Last month, I had the pleasure of keynoting in Washington, D.C. at Alan Weiss‘s Million Dollar Consulting® Convention. Lisa Larter, who hosted a session at the event, recently shared a blog post and quoted some of the critical points from … Read More »

Sales 69

Sales 69

Showpad

NOVEMBER 17, 2019

Showpad Chief Product Officer and Co-founder Louis Jonckheere focused his keynote on why engaging and enabling sellers is not enough; instead, engaging buyers is critical to effective Sales Enablement efforts. What a truly insightful and inspiring keynote by author Steven van Belleghem!

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Sales Decision-making Onboarding CRM 81