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The Definitive Guide to Client Onboarding and Positive Customer Experiences

Nutshell

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. We’ve created this customer onboarding guide to kickstart your onboarding strategy and create a process that reduces churn and delights customers. Find out here.

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[Infographic] 11 Best Practices for Sales Onboarding

RAIN Group

When it comes to sales performance, getting the most out of your team starts with strong onboarding. Organizations with effective onboarding are 6.3x more likely to prepare their new sales hires to succeed.

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Employee onboarding: What it is, steps, and 6 free checklists

Zendesk

What is an onboarding process? An employee onboarding process refers to the steps that integrate new employees into an organization. One way to reduce employee churn is to implement an employee onboarding process that sets recruits up for success in their new roles.

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Virtual Onboarding: Examples, Advice, and a Checklist

The Center for Sales Strategy

One fact found in the 2020 Talent Magazine states, “Organizations with a strong onboarding process improve new hire retention by 82% and productivity by over 70%.”. When should your relationship with people start? Before they walk in the door for their first day on the job.

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Increase Revenue with Faster Sales Onboarding

This reality makes shortening sales onboarding time a top priority. This exclusive eBook, Increase Revenue with Faster Sales Onboarding, provides details on how to: Achieve your sales organization's goals. Quotas need to be hit. Revenue goals need to be met. Increase revenue. Avoid turnover. Give reps a path to success.

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Is It Important to Formulate a Detailed Plan for Onboarding?

The Center for Sales Strategy

Sapling has found that “Without powerful onboarding , it takes around 8 to 12 months for new employees to reach their full productivity levels.”. By taking the time upfront to onboard people in a meaningful way, they’ll be able to begin contributing at higher levels quicker and make a more immediate impact on the organization.

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Customer Onboarding Specialist Job Description: Templates and Examples

Help Scout

A customer onboarding specialist manages onboarding. If your company is splitting responsibilities in a similar way, this post will teach you how to write a customer onboarding specialist job description that attracts the most qualified candidates and gets them excited to apply.

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The Definitive Guide to Remote Sales Coaching

Have you struggled to onboard, train, and provide continuous learning opportunities to your salespeople due to the abrupt shift to remote work? With in-person sessions no longer feasible, many organizations are looking for alternative methods to support their salespeople. If so, you’re not alone.