Red Star Kim

JANUARY 26, 2024

What impacts our confidence? The numerous ways in which our confidence is affected were discussed. We touched on the link between self-esteem and self-confidence and how this develops through our childhood experiences. What’s the difference between our own and others’ perception of confidence? No one is perfect!

Meetings 130

Meetings Digitalization Communication Management 130

Red Star Kim

MARCH 1, 2024

The session used the 7P model of buy-in to explore rational and emotional tools to achieve buy-in: Plan, Process, People, Psychology, Persuasion, Pressure and Patience. Time for informal, social engagement – so important for getting to know people – has reduced. Have a plan We need to be clear about our aims.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Red Star Kim

DECEMBER 15, 2023

The book will also be useful for people who don’t feel the need for therapy but want to understand themselves better and improve their mental health. The Adverse Childhood Experiences (ACE ) test is mentioned which “maps out how traumas sustained in childhood leave lasting imprints on our bodies and minds”.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

DECEMBER 12, 2023

For complex projects we must collaborate with those in other functional specialisms such as finance, technology, people and innovation. Internal clients – Naturally we need to build strong working relationships with our fee-earners. Keeping their needs uppermost in our minds to protect against a purely internal focus.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Red Star Kim

OCTOBER 1, 2023

Neuroscience research findings help us see in very tangible ways (for example, by using functional MRIs) that our social needs are on par with our need for food and water. During interactions , our brain is busy classifying everything with a “reward” or “threat” feeling in our body, which then registers in our behaviour.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Red Star Kim

FEBRUARY 21, 2024

Most people appreciate the importance of questioning skills in selling, training, coaching, counselling (especially Cognitive Based Therapy – CBT) and commercial conversations. You push when you tell people – you are using your energy. But you pull by asking people – you ignite their energy. Why are questions so important?

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Hubspot Sales

MARCH 4, 2024

Effective leadership starts with caring about (and showing you care about) your people. She says: "In the year 2024, it shouldn‘t be a radical message for sales leaders to treat their people as people. It’s the fact that people will want to and choose to follow you that makes you a leader. It's core to who we are.

Leadership 107

Leadership Construction Prioritization Sales 107

Jermaine Edwards

DECEMBER 6, 2023

Despite this we can’t ignore that today more than any time in history our products and services are exposed to scrutiny, comparison, commodity and competition. How does trust show up in our everyday communication and engagement? Empathy in its simplest definition is our ability to understand and share the emotions of another.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Hubspot Sales

MARCH 18, 2024

Subscribe to our newsletter. The “time” sign attracted twice as many people as the “money” sign — these customers also spent twice as much. How we spend our time says so much more about who we are than how we spend our money does.” It’s been proven time and time again that people will pay for quality, regardless of price.

Advertising 106

Advertising Sales Marketing 106

Red Star Kim

FEBRUARY 22, 2024

Many people wrote about him including Plato and Aristotle. It is helpful to surface knowledge that was previously outside of our awareness. Socratic questioning is a way to help people learn for themselves by answering questions. It helps people become more aware of their assumptions and beliefs.

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

Red Star Kim

MARCH 6, 2023

Be more strategic – A metaphor: Analyse, join and align the dots Be more strategic – A metaphor: Analyse, join and align the dots At the start of the session we talked about what strategic means to us and how we explain the need for strategy to our internal stakeholders. And we analyse the analytics from our digital marketing performance.

Strategic Thinking 130

Strategic Thinking Cybersecurity Digitalization Stakeholders 130

Hubspot Sales

APRIL 15, 2024

But as with any other skill, some salespeople have a better grip on prospecting than others — and we, here at the HubSpot Sales Blog, want to do our part to make sure you prospect as effectively as possible. I've noticed a few habits that set our team apart, such as utilizing advanced CRM tools.

Sales 112

Sales Prioritization CRM Communication 112

MDI Training

MARCH 14, 2024

Click below to access our AI speech-generated audio. Creating Connectedness in a Hybrid Environment In his new Rise Course, our trainer and partner Peter Grabuschnig shares all his knowledge on Hybrid Leadership. If people know where the journey is going and the direction is right for them, then they feel a sense of belonging.

Digital Transformation 97

Digital Transformation Leadership Digitalization Artificial Intelligence 97

Planview

JANUARY 2, 2024

However, achieving success in any digital transformation initiative necessitates the alignment of people, methodology, and governance. I’m able to share my experiences and everything I’ve learned to help our customers, as well as our company, to succeed with digital transformation. People motivate me!

Digital Transformation 98

Digital Transformation Digitalization Government Decision-making 98

Hubspot Sales

SEPTEMBER 6, 2023

In 2007, our founders started a web agency, building websites and other solutions for clients. In the early stages, our founders were doing it all. Eventually, they hired sales leaders from enterprise backgrounds, and their approach was to give people a little training, throw them in, and start selling. What’s the backstory?

Sales 107

Sales Onboarding Prioritization Profitability 107

Customer Think

APRIL 5, 2024

professionals that the way to get people to perform better is to pay them for it. It “stands to reason” that employees are “coin-operated”, and it is a primary tenant of our management practices. If you want people to work harder, you […] A Foolish Idea There is a firmly held belief amongst managers and H.R.

Management 59

Management Leadership 59

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! We want to become the most attractive employer in our industry by 2025. At the same time, we are investing heavily in people and talent development. The people processes are being revised internationally and standardized.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

Strategic Communications

APRIL 3, 2024

In my former role, even absent these guidelines, I would have worked hard to keep our providers from independently using social media to communicate with patients. Individual people. Great Connections Between Providers and Those They Serve In the healthcare industry, relationships occur with providers—the people that take care of you.

Media 52

Media Energy and Utilities Healthcare Manufacturing 52

Hubspot Sales

FEBRUARY 5, 2024

The backstory : In 2007, my eight-month-pregnant wife and I had just bought our first home. But, our new house had a guest room in it. Being hours away from both of our families and expecting our first child, we were excited to have guests stay at our house. There wasn't a big difference. Is this the cheapest one?

Sales 98

Sales Decision-making 98

Customer Think

NOVEMBER 8, 2022

The topic was, “What kind of career path options do we want to develop for our people? How do we challenge and retain our people longer? [.]. Developing Your People Thinking About Sales Professional Development What Career Paths Do You Offer Your Sales People? The post Is There A Selling Career Path?

Management 115

Management Sales Leadership 115

Planview

SEPTEMBER 26, 2023

But they’re also great people. The thing that really pushes me is mentoring people—especially people who report to me. I love talking with people about what they’re working on and their short-term and long-term plans. This company attracts such wonderful people. We were known in our community as the family who ran.

Management 105

Management Meetings Innovation Communication 105

Envisio

APRIL 5, 2024

It has always been a space for a lively exchange of ideas shaping the future of our communities, and this year will be no different! Let’s take a look at where you can find Envisio, enjoy some libations and innovations at our happy hour event, and catch some of the conference sessions we’re most excited about! Don’t miss them!

Government 96

Government Innovation e-Learning Brainstorming 96

Planview

MARCH 8, 2024

Led by the Women@Planview Employee Resource Group (ERG), we’re hosting seven events in our offices around the world this month, from Bangalore to Vancouver. Despite our age disparity, we gelled well. By embracing diversity, we not only foster a sense of belonging but also fuel our organization’s growth and innovation.

Banking 105

Banking Government Innovation Leadership 105

Revenue Storm

FEBRUARY 21, 2023

We all aspire to be seen by our team as outstanding in our craft, but why don’t we spend more time thinking about our leadership legacy? If you believe our legacy as leaders is a simple retelling of our accomplishments, keep reading to learn why it is so much more. And most certainly not to sales leaders?

Acquisition 78

Acquisition Leadership Sales Profitability 78

Nutshell

DECEMBER 20, 2023

This year was a busy one at Nutshell: we rolled out several big updates and enhancements to the CRM you know and love, celebrated one year of partnership with WebFX , and welcomed new people to our team who are shaping our future. The Pinned Notes feature keeps important details top of mind for everyone on your team.

CRM 71

CRM Artificial Intelligence Meetings Decision-making 71

Nutshell

APRIL 3, 2024

Then you just calculate the percentage of people who were satisfied (which usually means the people who answered with either a 4 or a 5), and there you go — your CSAT. People who answer with a 7 or 8 are considered passives , while people who answer with a 9 or 10 are considered promoters.

Media 71

Media CRM Marketing Meetings 71

Customer Think

APRIL 8, 2024

Dennis Connelly, Derek Baer and I were sharing our experiences coaching salespeople, sales managers and sales leaders, and comparing those who were and weren’t coachable. It wasn’t about whether we liked them as people. It wasn’t personal. It was about those who did or did not make changes and improve.

Sales Management 59

Sales Management Management Sales Leadership 59

The Center for Sales Strategy

OCTOBER 4, 2023

One of the most common sentiments that leaders share is, “How can our company keep great people?” And, as if this wasn’t already enough of a challenge, recent data is showing a new trend of high turnover in our current economy. Here’s what we know about turnover.

82

82

Excelerate

MARCH 26, 2024

This was the topic we confronted head-on during our recent roundtable event, titled “Don’t Blame Technology for Process Failures.” People Power: The Heart of Adoption Processes and tech are nothing unless people use them. People need to follow the new processes and use the new tools to realize business benefits.

Government 52

Government Prioritization Digital Transformation Organization 52

MDI Training

DECEMBER 4, 2023

Click below to access our AI-generated version of this blog article! As AI revolutionizes the landscape of learning and people development, questions arise about the role of leadership in a technologically advanced environment. However, some people prefer interpersonal contact and need the emotion and energy of a physical presence.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Brooks Group

APRIL 18, 2024

As humans, it’s in our nature to be drawn to stories. A good story grabs our attention, helps us visualize and understand information, and connects us to both the storyteller and the characters within the story. A great story can make a presentation compelling enough for people to act. Storytelling in sales is a skill.

Sales 95

Sales Decision-making Sales Training Communication 95

Nutshell

DECEMBER 20, 2023

This year was a busy one at Nutshell: we rolled out several big updates and enhancements to the CRM you know and love, celebrated one year of partnership with WebFX , and welcomed new people to our team who are shaping our future. The Pinned Notes feature keeps important details top of mind for everyone on your team.

CRM 62

CRM Artificial Intelligence Meetings Decision-making 62

Hubspot Sales

AUGUST 31, 2022

While some people are naturally charismatic, instant likeability doesn’t come easily for everyone. To better understand exactly how to be charismatic, let’s take a look at the habits of the most likable, charismatic, and charming people. The ability to connect and form relationships is something that comes easily to charismatic people.

Emotional Intelligence 145

Emotional Intelligence Publishing Communication Management 145

OnStrategyHQ

APRIL 25, 2024

So here is our handy, dandy little whiteboard. After all, what we’re doing individually as individual contributors in organizations today is ungovernable, so people can do anything with AI in your organization. One thing you can do is, by the way, if you want to use our mural board, check out the link and click on it.

Artificial Intelligence 52

Artificial Intelligence Government Energy and Utilities Healthcare 52

Revenue Storm

DECEMBER 8, 2020

The sales world has changed, and the new reality is going to require new thinking, a new attitude, new skills, new people, and new places. The opportunities are only limited by our imagination. Another key sales approach is to vow to broaden the search for people we are targeting to develop new business relationships.

Brainstorming 148

Brainstorming Decision-making Sales Marketing 148

Help Scout

FEBRUARY 28, 2024

VP of People Leah Knobler shares why we outgrew our old performance management system, how we revamped the process to embrace a more performance-driven culture at Help Scout, and what we've learned along the way. Read the full article

Management 62

Management 62

Zendesk

MAY 4, 2023

Check out the video and read on for more of our conversation. So as you said, I am the Director of Community at Zendesk, which means that I oversee the strategy, management, and implementation of our online discussion forums where users can come, ask questions, talk to each other, get help, or share product feedback.

Customer Experience 96

Customer Experience Facilitation Meetings Digitalization 96