Remove platform analytics
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TCN Announces Voice Analytics Enhancements for its Advanced Contact Center Platform, TCN Operator

Customer Think

TCN’s latest enhancements to its Voice Analytics tools allow contact center managers to analyze operational performance and make more informed business decisions.

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The Secret to Selling SaaS – Value vs. Product

Upland

A CRM (Customer Relationship Management) system (Salesforce.com) A platform for application development (Force.com) Services An apps platform (Salesforce1) A marketing platform A community platform An analytics platform and applications (e.g. What is it, exactly, that Salesforce sells?

CRM 195
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CallMiner Advances Industry-Leading Conversation Intelligence Platform with New Real-Time Analytics Capabilities

Customer Think

New and enhanced features in CallMiner RealTime improve frontline agent experience and customer satisfaction

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Software for Startups: What’s Your Tech Stack?

Nutshell

Some popular productivity and collaboration platforms for startups include: Proofhub Asana Trello 2. Marketing and sales software Marketing tools allow you to centralize your messaging across various platforms. Communication software Startups are often comprised of a mostly remote workforce. Find out here. FREE GUIDE 5.

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How to Stay Competitive in the Evolving State of Martech

How AI-powered analytics are leading to more intriguing and satisfying customer interactions. The growing demand among buyers for open marketing platforms that can support “BYOD” (bring your own data).

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The 6 Best Ecommerce Platforms for Your Online Business

Nutshell

One of the crucial tools you must have is an ecommerce platform. The best ecommerce platforms make building and managing an online store easy. Keep reading to learn the features you must look for in an ecommerce website, the best ecommerce platforms available today, and how to choose the best one for your business.

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What are the 3 types of CRM? Recommendations, examples and best practice tips

SuperOffice

Not all CRM platforms are created equal. If you’re just starting out in your journey to find the right CRM for your business , let us show you the 3 types of CRM – analytical , operational and collaborative and how they are different. Analytical CRM. Is an analytical CRM right for you? The 3 types of CRM.

CRM 136