Hubspot Sales

NOVEMBER 8, 2023

Transitioning into a leadership role requires a whole new set of skills and strategies. Fortunately, there are valuable best practices that can help aspiring sales managers excel in their positions. Craft a strong operating model for your team that serves as the bedrock for successful sales strategies. Lay a robust foundation.

Sales Management 93

Sales Management Management Energy and Utilities Emotional Intelligence 93

Red Star Kim

NOVEMBER 9, 2023

This one is equally helpful for experienced leaders and students first grasping the principles of strategic thinking. This one is equally helpful for experienced leaders and students first grasping the principles of strategic thinking. Unusually, he has accolades for both customer service and human resources.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

Mike Kunkle

JUNE 12, 2022

Now, facing a blossoming recession, we’re hearing of layoffs, downsizing, cost-cutting, and new hires being told their positions have vaporized. If you absolutely can’t avoid it and find yourself needing to resize and retool your sales force again at this time, I have some advice that I hope might help.

Sales 130

Sales Decision-making Virtual Selling Remote Working 130

Account Manager Tips

MARCH 23, 2021

Well, i f you don't have key account management in place, you could leave money on the table, be helpless to competitor threats and put your most valuable clients at risk of defection. Importance of key account management Existing business is cheaper and more profitable than new business. Why should you care? Guess what? Pass it on.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Red Star Kim

SEPTEMBER 26, 2023

Some of the points raised then remain the same, whilst new market conditions bring additional components into the equation. M&BD team structures are not created in isolation – they support the firm’s business strategy which is designed with the external environment and firm’s resources in mind.

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Red Star Kim

FEBRUARY 14, 2023

Some key insights from the session: Coaching and Consulting skills – Limiting beliefs, different approaches to helping and marketing consultancy. A further option is to help people reframe the limited belief. A further option is to help people reframe the limited belief. Delegate views and poll results are shown below.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Account Manager Tips

FEBRUARY 28, 2021

jobs being gobbled up by new technology and millennials set to make up 75% of the workforce might have you worried. Companies are under enormous pressures and need account managers with the right skill set to help them navigate the challenges. Source: Accenture Do you want to future proof your career? I sure was. But fear not.

Key Account Management 246

Key Account Management Account Management Management Decision-making 246

Zendesk

JANUARY 10, 2024

This guide details 23 of the most important workforce management metrics you can use to achieve your WFM goals. CSAT is a valuable resource because if your customers are happy, you’re likely doing something right. Social media: Use your social pages to your advantage by monitoring customer comments and conducting polls.

Management 52

Management Decision-making Onboarding Organization 52

ACT

SEPTEMBER 19, 2023

However, growing a business with limited resources comes with several challenges. When you grow your team, acquire new assets, or invest in better tools and systems, you can face business challenges like reduced profitability, employee demotivation, and inefficient customer support.

Business Growth 52

Business Growth Management Small Business CRM 52

Hubspot Sales

SEPTEMBER 18, 2023

In this article, we’ll cover what a trigger event is, why they’re important and provide examples you can apply to your own sales strategy. These could be industry changes, a new funding round announcement, a merger, or a prospect getting a new role. Timing is everything in sales.

Media 104

Media Investors Insurance Leadership 104

Help Scout

SEPTEMBER 28, 2021

While the opportunity to hire the best people anywhere in the world is incredible, hiring for a remote team does have its unique challenges. Help Scout has been a fully remote company for over 10 years now — with 129 people across 80 cities around the world — so our hiring process has to be aligned with our remote culture.

Logistics 126

Logistics Decision-making e-Learning Onboarding 126

Zendesk

JULY 14, 2022

To stem this tide of exits, human resources departments are digging deeper into employee experiences to find problems they may have missed. To revamp your employee experience, you need a high-level view of team members’ entire tenure—from the moment they’re hired to when they leave—that allows you to pinpoint what phases need improvement.

Onboarding 98

Onboarding Communication Management Performance Review 98

Zendesk

MARCH 7, 2024

WFO intertwines performance data, emerging technologies, and coaching to help employees, departments, and businesses operate at peak performance. In this guide, we cover workforce management in detail so you can traverse the tightrope of your day-to-day operations. On the other, there’s a profitable balance sheet.

Prioritization 52

Prioritization Profitability Customer Experience Decision-making 52

Hubspot Sales

MAY 12, 2023

Fortunately, most hiring managers stick to many of the same executive assistant interview questions and themes. My boss had never hired an EA before, and I had never been one before. Dive into these questions to prepare yourself for your next executive assistant interview. Table of Contents What makes a good executive assistant?

Software 103

Software Software Shareholders Communication 103

Hubspot Sales

JUNE 9, 2023

If you’re looking to get into sales, not having a college degree can feel like a huge barrier to your career. Whether you're just starting out or want to switch careers, this guide will give you expert insights to land your first sales job. Once you can get your foot in the door, your earnings potential will greatly increase.

Sales 100

Sales Insurance Decision-making Transportation 100

Hubspot Sales

JANUARY 12, 2023

So you have a brand-new business idea and you’re considering venturing out on your own. Entrepreneurship involves establishing and running your own business or service. Your earnings will be the business’s profits. Pro: Managing Your Company’s Profit. Pro: Controlling Your Schedule.

Insurance 110

Insurance Investors Decision-making Profitability 110

Arpedio

FEBRUARY 14, 2024

Are you looking to take your business to new heights and reach a global audience? The land and expand strategy is the key to achieving sustained growth and expanding into new markets. In this article, we will explore the concept of the land and expand strategy and how it can fuel your business expansion efforts.

Supply Chain 52

Supply Chain Decision-making Government Marketing 52

Hubspot Sales

SEPTEMBER 6, 2023

If you’re rolling your eyes at your screen right now, just hear us out. But being busy doesn’t leave time for thinking strategically, nurturing customer relationships, or making sure your team has everything they need — especially if your company is growing at lightning speed. What’s the backstory?

Sales 104

Sales Onboarding Prioritization Profitability 104

Help Scout

JULY 15, 2021

Some of those items may be pretty self-explanatory, but others require dedicated support professionals to help when the frontline staff have questions. Privacy training needs to be part of any new hire training you do (and realistically, it’s training that everyone in the company should go through).

Energy and Utilities 115

Energy and Utilities Prioritization Decision-making Stakeholders 115

Hubspot Sales

JUNE 1, 2023

Smaller tech companies followed suit, and now, thousands of people are looking for new jobs. Despite how dreadful and anxiety-inducing layoffs are, there are steps you can take to move forward and revive your career. Take care of your mental health and well-being. Losing your job unexpectedly can be traumatic.

Negotiation 92

Negotiation Publishing eCommerce Banking 92

Hubspot Sales

AUGUST 1, 2022

A sales operator works to enable your salespeople to focus on selling. Therefore, hiring the right person for the role is crucial, as such a hire will handle ‘backend’ stuff like lead management, data analysis, process optimization, and even sales strategy. However, they have difficulty finding the right people to hire.

Sales 106

Sales Stakeholders Communication CRM 106

Planview

APRIL 20, 2023

Explain your role at Planview and a few of your responsibilities. In Value Engineering, I help customers and prospects see the value Planview can bring to their businesses. I work with them to build their business cases for purchasing our software and help them uncover their return on investment.  What is that?

Meetings 98

Meetings Profitability Banking Software 98

Insightly

MARCH 1, 2024

Choose an Insightly Partner to help with your CRM and marketing automation tasks, or become an Insightly Referral Partner and expand your service offerings and grow your revenue. This is why Insightly created the partner program: to provide a network of trusted resources for businesses like yours.

CRM 52

CRM Onboarding Client Relationships Marketing 52

ACT

APRIL 16, 2024

Virtual sales teams allow organisations to optimise costs, hire the best sales talent worldwide, and engage with prospects in different time zones. It’s difficult to find specialised remote sales professionals In conventional sales, you leverage both verbal and non-verbal communication to build trust with your prospects and close deals.

Sales 52

Sales CRM Virtual Selling Communication 52

PartnerTap

FEBRUARY 27, 2023

Every team is expected to hit higher targets, but with fewer resources. Quotas are going up while teams are shrinking due to hiring freezes and attrition. There’s only one way to consistently sell and win in this situation: lock arms with your best partners in every market, every region, and on every deal to sell more, faster.

Marketing 98

Marketing CRM Management Sales 98

Hubspot Sales

MARCH 7, 2023

As businesses continue to shift their strategies to create a more streamlined, efficient customer journey, it's going to become vital for every business to invest time, energy, and resources into a Revenue Operations team, otherwise known as RevOps. The 5 Biggest Missteps Your Revenue Operations Team Might Be Making 1.

Publishing 95

Publishing Customer Experience e-Learning Software 95

Hubspot Sales

OCTOBER 4, 2023

In sales, where every conversation counts and every opportunity demands precision, your team needs more than just the ordinary training programs. Get started with sales training with HubSpot Sales Hub It also provides resources, like coaching materials, all in one place to help get new hires up to speed.

Sales Training 74

Sales Training Software Software Sales 74

ACT

DECEMBER 12, 2023

As a business owner, you already operate on tight margins and limited resources. So, it’s vital to optimise your existing resources and maximise profits by cutting losses and inefficiencies. This is where calculating, tracking, and improving your billable utilisation comes in.

Profitability 52

Profitability CRM Business Growth Decision-making 52

ClearPoint Strategy

JULY 28, 2021

What makes your organization special? How close are your competitors to overtaking you? The VRIO framework is a strategic analysis tool designed to help organizations uncover and protect the resources and capabilities that give them a long-term competitive advantage. Nor are we talking about advantages that are fleeting.

Decision-making 98

Decision-making Organization Software Software 98

Hubspot Sales

SEPTEMBER 30, 2019

Your reps need to learn and retain all of the company-specific skills and knowledge in order to succeed in their jobs. Your reps need to learn and retain all of the company-specific skills and knowledge in order to succeed in their jobs. You can use it to build out a more detailed and specific onboarding plan for your organization.

Sales Training 140

Sales Training e-Learning Onboarding Sales 140

Help Scout

SEPTEMBER 14, 2021

With access to fewer resources and generally leaner teams, small businesses need to be more creative and tactful in their approach to customer service. Armed with those insights and learnings, you should be able to get started on — or refine — your own customer service program to start delivering consistently exceptional support.

Small Business 127

Small Business Energy and Utilities Decision-making Leadership 127

Hubspot Sales

JUNE 22, 2020

Successfully onboarding new employees is critical for any employer looking to retain talented team members long-term. Now that many companies are making the shift to remote work, the ability to onboard new becomes even more challenging because it presents greater barriers to communication and trust-building.

Onboarding 104

Onboarding Remote Working Communication Meetings 104

Showpad

DECEMBER 16, 2020

But think about those that found a new opportunity and started a new job completely remote. No orientation with their fellow new hires sitting beside them. Having to navigate new technology and software on their own. Making new hires feel comfortable from the get go is crucial during the onboarding process.

Onboarding 105

Onboarding Remote Working Insurance Software 105

Hubspot Sales

SEPTEMBER 22, 2022

Strengthening relationships between leaders and sales reps to help create an environment of trust was another popular answer — with 43.3% Several leaders also stressed the importance of training reps on the tools and resources they need to succeed — with 38.5% Let's dive in. Let's dive in. Sales Leaders' Primary Coaching Goals.

Sales 113

Sales Sales Training Negotiation Facilitation 113

Nutshell

MARCH 31, 2023

As a sales manager, you want to stay up to date with the latest sales trends, keep up with your sales skills and knowledge, and continually build your management and leadership expertise. There are lots of resources out there that can help you do this, from blogs to books to podcasts to newsletters.

Sales Management 62

Sales Management Management Sales Leadership Leadership 62

OnStrategyHQ

APRIL 24, 2023

As your organization begins to sketch out what your strategic plan might look like, it’s likely to come to your attention that you’ll need to gain consensus around what your key performance indicators will be and how they will impact your organization. If you haven’t thought much about your KPIs yet, that’s okay.

Profitability 105

Profitability Publishing CRM Insurance 105

Zendesk

FEBRUARY 15, 2024

The more hats your bot wears, the more it can do. To help you elevate your bot’s wardrobe, we’ve gathered 20 popular bot templates to inspire you on your chatbot journey. To help you elevate your bot’s wardrobe, we’ve gathered 20 popular bot templates to inspire you on your chatbot journey.

e-Learning 52

e-Learning Onboarding Artificial Intelligence Customer Experience 52