Luminas Strategy

JANUARY 15, 2024

Strategic planning is a common organizational practice that, when done properly, will increase the likelihood that an organization will meet its goals. What is a credible path to get there? Many organizations unknowingly offering de facto customer or stakeholder value as if they are operating on autopilot.

Customer Value 52

Customer Value Supply Chain Value Proposition Advertising 52

Mike Kunkle

AUGUST 8, 2023

Let’s dive into the key barriers that often hinder sales leaders from reaching the full potential for their sales forces and explore strategies to break through these limitations. When sales, marketing, and customer success operate in isolated bubbles, opportunities for collaboration and synergy are lost. The result?

Sales 188

Sales Prioritization Innovation Leadership 188

ClearPoint Strategy

SEPTEMBER 6, 2021

In this guide, we set out to explain an approach to budgeting that’s grounded in strategy, and which we believe delivers the best results. In this guide, we set out to explain an approach to budgeting that’s grounded in strategy, and which we believe delivers the best results. Why A Local Government Budget Should Be Tied To Strategy.

Government 95

Government Negotiation Decision-making Finance 95

OnStrategyHQ

APRIL 24, 2023

As your organization begins to sketch out what your strategic plan might look like, it’s likely to come to your attention that you’ll need to gain consensus around what your key performance indicators will be and how they will impact your organization. They come in three different flavors. So what is it is it?

Profitability 105

Profitability Publishing CRM Insurance 105

Hubspot Sales

AUGUST 5, 2020

During the early stages, many companies operate in an “all hands on deck” manner, meaning the team members on board handle all aspects of the business, including leadership. Before we examine how the founder and CEO roles differ from one another, let’s discuss what it means to be a founder of a company. Founder vs. CEO.

Government 110

Government Business Planning Decision-making Finance 110

Arpedio

JANUARY 5, 2024

In an evolving business landscape where customer demands are as diverse as they are complex, implementing effectual customer retention strategies demands an in-depth understanding of these pivotal roles. While both functions are instrumental in driving organizational growth, distinguishing their unique contributions is fundamental.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

ClearPoint Strategy

DECEMBER 2, 2021

You’ve heard it before: “What gets measured gets managed.” What distinguishes a KPI from other traditional business metrics? Though they are different, KPIs and metrics are interrelated. Choosing the right KPIs and implementing a KPI tracking process requires dedication and commitment on everyone’s part. In this article.

Cybersecurity 105

Cybersecurity Decision-making Meetings Software 105

Red Star Kim

FEBRUARY 8, 2024

I’ve summarised the key points here as a supplementary learning resource for the delegates. And I’ve noted the highlights of the sessions by other speakers (How the BD function can be more influential, Rethinking your online strategy, Digital marketing maturity and Best practice for KAM) below.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Zendesk

JANUARY 18, 2022

What do customers want? What are the best upsell strategies? That’s where sales and operations planning (S&OP) comes in. What is S&OP? Sales and operations planning is the process by which executive teams from across a business convene to ensure all departments are balanced and functioning.

Supply Chain 52

Supply Chain Logistics Finance Decision-making 52

AchieveIt

MARCH 22, 2023

However, setting strategic goals is more complex than writing them down during a board meeting. In This Article What Is Corporate Strategic Planning? The Four Elements of Corporate Strategic Planning Visioning Objective Setting Allocating Resources Making Strategic Trade-Offs Why Is Corporate Strategic Planning Important?

Software 52

Software Software Communication Organization 52

Insightly

MARCH 13, 2023

In fact, businesses vary in size, scope, and function as well as goals, objectives, and strategies. This factor means that CRM software cannot be a one-size-fits-all platform, because what works for one company may not work for another, so we look to customize CRM. With customized CRM solutions, you only pay for what you need.

CRM 52

CRM Software Software Insurance 52

Hubspot Sales

DECEMBER 12, 2019

What is consulting? Consulting is the process of providing expert advice, opinion, and/or strategies for a fee. According to this HBR article , consulting can include a wide range of activities, including problem diagnosis, data collection, feedback, strategy-building, and implementation. Consultant vs. Contractor.

Healthcare 108

Healthcare Supply Chain Software Software 108

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. These powerful tools offer a centralized platform that simplifies a wide range of tasks.

Account Management 52

Account Management Software Software Management 52

OnStrategyHQ

MARCH 22, 2024

In our November Strategy Collaborative session, we sat down with Dan Hogan, Senior Strategic Consultant, and Marc LeShay, CEO of AEGERIA, to discuss the historical significance of this moment as AI continues to take the world by storm. What is the AI advantage? The AI advantage is what will set you apart from the competition.

Artificial Intelligence 40

Artificial Intelligence Value Proposition Innovation Organization 40

Showpad

APRIL 23, 2021

Understanding the key differences between similar terms can be a challenge in its own right. To make matters even trickier, the two phrases are used to describe highly connected and interdependent concepts, tools and strategies. What is sales enablement? Some people have an outdated image of what the sales profession looks like.

Artificial Intelligence 52

Artificial Intelligence Sales Digitalization Decision-making 52

Showpad

MARCH 12, 2019

Sales managing, training, coaching: These three words are often used interchangeably, but they are actually quite different in the world of sales enablement. But what are the distinctions between them? Sales organizations often have different kinds of managers specializing in managing a variety of teams. Sales Training.

Sales Management 40

Sales Management Management Sales Training Sales 40

Showpad

MARCH 12, 2019

Sales managing, training, coaching: These three words are often used interchangeably, but they are actually quite different in the world of sales enablement. But what are the distinctions between them? Sales organizations often have different kinds of managers specializing in managing a variety of teams. Sales Training.

Sales Management 40

Sales Management Management Sales Training Sales 40

Showpad

MARCH 12, 2019

Sales managing, training, coaching: These three words are often used interchangeably, but they are actually quite different in the world of sales enablement. But what are the distinctions between them? Sales organizations often have different kinds of managers specializing in managing a variety of teams. Sales Training.

Sales Management 40

Sales Management Management Sales Training Sales 40

PandaDoc

APRIL 24, 2023

You’re probably here because you want to build a successful sales enablement strategy for your business. Read on to discover how to create effective sales strategies through the power of enablement and turn your team into an all-star performance machine. What is a sales enablement strategy? You’ve come to the right place!

Sales 52

Sales e-Learning Onboarding Software 52

SBI Growth

NOVEMBER 17, 2012

When they were running businesses, life was vastly different. Account Penetration – Product vs. Customer Growth. New Markets – Product vs. Industry Growth. This post is written for CEOs who want to teach the board how to properly evaluate sales performance. Many of these individuals made their fortunes in their 40s.

Sales 124

Sales Healthcare Decision-making Prioritization 124

Zendesk

APRIL 6, 2021

This is great news for anyone eyeing a call center job, but it’s not the extent of what you should anticipate. From what it’s like to work at different types of call centers to what to look for in an employer, here’s everything you need to know about embarking on a call center career. What is the future of call centers?

Software 52

Software Software Communication Customer Experience 52

ClearPoint Strategy

APRIL 1, 2021

(To get a more in-depth description, read this article, What Is A KPI? ) It is frequently said that “What gets measured gets done,” but how does the measuring itself get done? Step 2: Make sure your measures meet the criteria for a good KPI. Does this KPI connect to our objective as well as overall strategy?

Acquisition 40

Acquisition Profitability e-Learning Finance 40

Red Star Kim

MAY 11, 2023

This post reviews the core material covered in Managing Brands Chartered Institute of Marketing (CIM) professional qualification (Level 6 elective New CIM professional marketing qualifications – 2020 (kimtasso.com) ) and the Cambridge Marketing College’s Marketing Manager Apprenticeship – a Level 6 Qualification (kimtasso.com).

Management 130

Management Co-Creation Publishing Leadership 130

SmartKarrot

MAY 11, 2023

“85% of employers say they directly benefit from AI in the workplace” – MIT Sloan Management Review The difference between conversation and conversational intelligence and how they can improve the customer experience.

Artificial Intelligence 10

Artificial Intelligence e-Learning Customer Experience Communication 10

Zendesk

APRIL 21, 2022

It’s kind of like a waiter at a diner who brings you the special without even asking what you’re in the mood for—and then still presents you with a full bill. In this article, we’ll explore the question, “What is solution selling?” What is solution selling? Solution selling vs. product selling.

Sales 98

Sales CRM Cybersecurity Meetings 98

AchieveIt

FEBRUARY 9, 2023

Tactics and strategy were originally military terms from Sun Tzu’s “ The Art of War.” What is the difference between a strategy and a tactic? The two are often confused, but they are different. What specific actions are you going to take to reach your destination? What Is a Tactic?

Government 52

Government Innovation Decision-making Communication 52

ClearPoint Strategy

MAY 13, 2021

Project management is a priority at nearly every organization today because of its effectiveness at setting proper expectations around what can be delivered, by when, and for how much money. Good project management helps teams do much more than deliver what’s been promised. Chapter 1: What Is Project Management? In this article.

Management 95

Management Software Software Construction 95

ClearPoint Strategy

JANUARY 14, 2021

You’ve likely heard that nine out of 10 organizations fail to execute their strategies. Strategies fail for hundreds of reasons: Some are poorly researched, some don’t involve the right people, and others simply don’t track the right elements. Chapter 4: The Benefits Of Strategy Planning (& Challenges You Should Be Aware Of).

Leadership 52

Leadership Decision-making Organization Meetings 52

Insightly

OCTOBER 10, 2023

Do you need a CRM strategy by business size? What works for a company of 10,000 employees does not work for one with 10 employees. In this blog post, you will learn about CRM strategy frameworks and different CRM strategy types. CRM strategy for a Solopreneur Does a one-person shop need a CRM? Absolutely!

CRM 52

CRM Small Business Decision-making Software 52

Insightly

OCTOBER 10, 2023

Do you need a CRM strategy by business size? What works for a company of 10,000 employees does not work for one with 10 employees. While some elements of a customer relationship management system (CRM) strategy are consistent across business classifications, there are enough variables to necessitate a bespoke approach to each category.

CRM 52

CRM Small Business Decision-making Software 52

Hubspot Sales

APRIL 21, 2021

While some people may have clairvoyant skills to predict the future, the rest of us need to rely on sales planning and operational tactics to get the job done. What is demand planning? Demand Planning vs. Demand Forecasting. That’s where demand planning comes into play. Why is demand planning important? Step one: Hire a psychic.

Sales 92

Sales Customer Experience Retail Software 92

Hubspot Sales

JULY 25, 2019

Nobody to challenge you to improve or tell you about new business opportunities, changes in the market, what your competition is up to, or how you can attract your target audience more effectively. Although business development is closely related to sales, it’s important to note what makes them different. Qualify Leads.

Communication 117

Communication Media Meetings Marketing 117

Red Star Kim

SEPTEMBER 5, 2023

I’m pleased to report that most of the ideas were already incorporated into my training programmes and “train the trainer” resources. Book review: Neuroscience for learning and development by Stella Collins. Book review: Neuroscience for learning and development by Stella Collins.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

SmartKarrot

APRIL 23, 2020

Why is this question important? – “What are the other names for customer success manager?”. Although Customer Success requires fair amount of collaboration with different teams across the organization, currently, the function itself is overlapping. McKinsey published a report on this emerging business stream. Access here.

Customer Success 10

Customer Success Management Account Management Customer Experience 10

ClearPoint Strategy

MAY 13, 2021

Project management is a priority at nearly every organization today because of its effectiveness at setting proper expectations around what can be delivered, by when, and for how much money. Good project management helps teams do much more than deliver what’s been promised. Chapter 1: What Is Project Management?

Management 52

Management Software Software Construction 52

PandaDoc

MAY 24, 2023

We all seem to know what sales managers, account managers, and business development managers do — but who in the world is a sales enablement manager? What is a sales enablement manager? Both roles and their respective teams actively contribute to revenue growth and fulfillment of sales goals, but in somewhat different ways.

Management 52

Management Sales Software Software 52

ClearPoint Strategy

NOVEMBER 12, 2020

The optimal use of time, money, materials, and human resources is perhaps more important in healthcare than in any other industry. A gap analysis in healthcare is intended to identify gaps in services or processes—instances in which what is happening is falling short of what should be happening—and shine a light on why these gaps exist.

Healthcare 52

Healthcare Energy and Utilities Software Software 52