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The Future of SAM – Revisited

Strategic Account Management Association

From all this, we stress tested long-held views about strategic account management. How do we engage and connect with our individual strategic accounts? Build multifunctional teams includingsupply chain, quality and operations that focus on servicing customers. 3 Strategic mindset. 4 Facilitative style.

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Book review: The Strategy Book by Max McKeown

Red Star Kim

I deliver and facilitate strategy workshops and it’s always good to be able to recommend strategy books to delegates. This one is equally helpful for experienced leaders and students first grasping the principles of strategic thinking. Unusually, he has accolades for both customer service and human resources.

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Best Practices for Your First EVER Strategic Planning Process

OnStrategyHQ

Play Watch the video Q: What would be the best practical approach to implement the first-ever strategic planning process as a (medium-sized) 2,000-person company with 5 C-level executives and 12 managers? Before you embark on your strategic planning process, take your time and lay your groundwork. Great question!

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The Enablement Profession at a Crossroads

Mike Kunkle

We can leverage this influence to support front-line sales managers in bringing about meaningful improvements that tie to strategic objectives and desired outcomes. Hopefully, these are already identified in the current strategic plan and objectives, with KPI goals and the metrics that matter most already in place.

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4-Phase Guide to the Strategic Planning Process

OnStrategyHQ

The Strategic Planning Process in 4 Steps To help you throughout our strategic planning framework, we have created a how-to guide on the basics of a strategic plan, which we will take you through step-by-step. Free Strategic Planning Guide What is Strategic Planning?

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Private client management and marketing: Business plans, recruitment, assessments and automation (Nov 2023)

Red Star Kim

Private client management and marketing: Business plans, recruitment, assessments and automation. Core challenges for private client law leaders The core challenges identified throughout the day were the interlinked topics of business plans, recruitment, assessments and automation. 10 reasons why (kimtasso.com).

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Leadership, emotional intelligence and teams in change management

Red Star Kim

Having facilitated this session many times in the past in face-to-face workshops, it was exhilarating to experience the change in running it on-line for the first time. We welcomed delegates from legal, accountancy and financial services firms. And to adjust the plan to reflect employees’ concerns and views.