Mike Kunkle

OCTOBER 8, 2023

This strategic approach goes beyond conventional departmental boundaries, breaks down silos, and encompasses product, marketing, demand generation, sales enablement, and the encompassing realm of customer experience (whether it goes by customer support, customer success, customer service, or a combination of these).

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

Strategic Planning and Management Insights

MARCH 6, 2023

SME Strategy is a strategy consulting firm that specializes in helping organizations align their teams and operations around a shared vision, mission, values, goals, and action plans. The success of your organization is heavily reliant on its ability to effectively implement its strategic plan.

Management 98

Management Decision-making Facilitation Software 98

Arpedio

MARCH 20, 2024

Account-Based Selling (ABS) has emerged as a potent strategy for businesses aiming to target high-value accounts strategically. Common challenges faced in account-based selling Strategic planning and analysis ABS starts with identifying the most promising accounts to target. Are you already using Salesforce?

Government 52

Government Innovation Prioritization Facilitation 52

Brooks Group

MARCH 25, 2024

That’s why many leading sales organizations are turning to The Brooks Group’s IMPACT Selling ® program to equip their teams with proven selling skills that get measurable results. This sequence guides sales professionals through strategic milestones while providing tactical techniques to navigate each buyer interaction with confidence.

Negotiation 80

Negotiation Sales Training Decision-making Sales 80

Flevy

FEBRUARY 22, 2024

This strategic avenue is not just about expanding business footprints or diversifying portfolios–it’s a complex maneuver that, when executed with precision, can significantly alter an organization’s trajectory towards success. Importance of M&A Strategy M&A Strategy is more than a tactical play.

Management 52

Management Acquisition Digital Transformation Decision-making 52

Flevy

MARCH 20, 2024

Open Innovation Programs represent a paradigm shift in how organizations approach innovation, moving beyond the confines of internal R&D to leverage the collective creativity and expertise of external partners.

Innovation 52

Innovation Co-Creation Management Digital Transformation 52

Brooks Group

DECEMBER 1, 2023

Put simply, strategic account management is all about responsiveness, problem-solving, customer satisfaction, and building long-term relationships that lead to additional revenue. Strategic Emails – Number of emails sent to offer best practices, strategic advice, consulting, etc. Watch the video below to learn more.

Account Management 93

Account Management Management Account Planning Sales Training 93

Envisio

DECEMBER 19, 2023

But identifying your strategic priorities, and aligning your leadership and key stakeholders behind them, is just the beginning. If you’ve already got a strategic plan, great! SMART goal setting and action planning is an essential element of strategic success. So, let’s start by getting SMART from the top!

Stakeholders 98

Stakeholders Construction Government Organization 98

Whetstone

APRIL 5, 2024

During such tumultuous times, organizations that have invested in building a strategic account management program can rely on the pivotal role played by their strategic account managers. I’m repeatedly impressed by the ability of effective strategic account managers to build and maintain trust.

Account Management 52

Account Management Decision-making Construction Stakeholders 52

Envisio

AUGUST 1, 2023

They make it easy for residents to understand how their city or county is progressing against set strategic goals and why those goals are important to improving lives in the community. Minnetonka’s interactive performance dashboard provides quarterly progress updates for all 3 levels of the city’s Strategic Profile.

Government 98

Government Decision-making Co-Creation Finance 98

Flevy

MARCH 21, 2024

The framework is articulated through a 4-phase approach, facilitating a clear and strategic path for implementing transformation: Define the Ambition : This phase begins up to 100 days before the official start, setting clear, ambitious goals that articulate the desired outcome of the transformation. View the full presentation: [link] 2.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

Brooks Group

APRIL 9, 2024

Key decision makers often include: C-Suite executives : High-level executives such as CEOs, CFOs, or CTOs who oversee strategic decision-making within the organization. But it can be difficult to understand and align the priorities, preferences, and agendas of multiple individuals.

Value Proposition 92

Value Proposition Procurement Decision-making Stakeholders 92

Brooks Group

MARCH 6, 2024

The Difference Between Sales Effectiveness KPIs and Metrics While both KPIs and metrics are used to measure performance, KPIs reflect the most important aspects of a business’s performance and directly align with its goals and objectives, while metrics are focused more on specific operational or tactical aspects of the business.

Organization 84

Organization Account Management Sales Sales Training 84

Flevy

JANUARY 17, 2024

Digital Transformation has evolved to become an overarching strategic process , reshaping how organizations leverage technology, processes, and people to fundamentally transform both operations and go-to-market strategies. For instance, a retail company might use KPIs to measure the success of its new e-commerce platform.

Digital Transformation 59

Digital Transformation Digitalization Stakeholders Artificial Intelligence 59

Planview

MAY 25, 2023

We are excited to announce that Planview has been recognized as a Leader in the April 2023 Gartner® Magic Quadrant for Strategic Portfolio Management for the second consecutive year. Strategic portfolio management helps ensure company-wide alignment and connection that can withstand the roadblocks your organization may encounter.

Supply Chain 52

Supply Chain Management Decision-making Digitalization 52

AchieveIt

JANUARY 29, 2024

In this digital era, successful strategy execution relies on leveraging technology and tools to drive companies towards their strategic objectives. This understanding unlocks data-driven insights that empower you to create impactful strategic plans and execute them with precision.

Decision-making 52

Decision-making Digitalization Remote Working Innovation 52

Arpedio

OCTOBER 11, 2021

Key Account Manager or Strategic Ecosystem Leader? Key Account Manager or Strategic Ecosystem Leader? ? What are the top challenges for KAM programs in Europe, and how can the industry association Strategic Account Management Association (SAMA) provide resources and best practices to support success? October 11, 2021.

Key Account Management 98

Key Account Management Account Management Co-Creation Management 98

Flevy

MARCH 18, 2024

Within the broader framework of strategic planning and performance measurement, R&D is pivotal for organizations aiming to stay at the forefront of industry trends , adapt to changing customer needs, and sustain long-term growth. Innovation Rate Definition : The rate at which new products or improvements are introduced to the market.

Management 52

Management Digital Transformation Innovation Decision-making 52

The Chapman Group

DECEMBER 8, 2020

It is understood that within many organizations there are existing account managers who have either been trained or who are extremely gifted and intuitive in the art and science of strategic account management. Greater clarity on title and role within the formalized program often benefit all account managers; including the top achievers.

Account Management 133

Account Management Management Value Proposition Account Planning 133

Showpad

JULY 7, 2020

One of the root causes of all productivity and performance challenges is a lack of alignment. Now, with many companies scrambling to maintain effective collaboration between remote employees, a lack of alignment is becoming a bigger problem every day. . Alignment is a term that’s used all the time but rarely defined.

Digital Transformation 137

Digital Transformation Stakeholders Sales CRM 137

Red Star Kim

OCTOBER 10, 2023

Tailor employee development programmes Sydney Finkelstein in March 2015 wrote Why a One-Size-Fits-All Approach to Employee Development Doesn’t Work (hbr.org) “Exceptional bosses don’t leave it to HR to create career progression programs for their team members. They personalize their coaching, support, and teaching efforts.”

Artificial Intelligence 130

Artificial Intelligence Emotional Intelligence Decision-making Digitalization 130

Account Manager Tips

MAY 25, 2021

Strategic Customer Alliances. They can be strategic or opportunistic. Clients who consider you a strategic partner and want joint success. You must align everyone in the supplier organization to your key account management strategy and put supporting processes in place. Is your strategic account plan in trouble?

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Flevy

MARCH 26, 2024

Customer Journey Mapping offers a strategic solution by presenting a detailed visualization of the entire customer journey, from initial awareness through to post-purchase interactions. Insights and Opportunities : Analyzing the journey map to uncover insights and identify opportunities to enhance the customer experience.

Customer Experience 52

Customer Experience Digitalization Digital Transformation Organization 52

Envisio

FEBRUARY 22, 2024

Unlocking success: 10 popular university KPIs explored Good strategic planning with strong performance measurement habits, combined with transparent reporting, helps higher education institutions better serve their students, employees, alumni, and the local communities they support.

Innovation 52

Innovation Publishing Management Onboarding 52

Revegy

JANUARY 5, 2021

SiriusDecisions defines account-based models , or account management, as representations of a strategic approach that align resources against a set of defined accounts and goals in a way that is relevant and valuable to those accounts and to sales/partners. Organizational Alignment. Strategic Account Management.

Account Management 105

Account Management Global Accounts Management Account Planning 105

Planview

AUGUST 18, 2023

Effective strategic portfolio management (SPM) can increase revenue, market share, and speed of innovation – especially when paired with the right SPM software. Strategic portfolio management is designed to drive today’s complex, cross-functional initiatives. The focus is driving execution aligned with company strategy.

Management 52

Management Prioritization Software Software 52

AchieveIt

JANUARY 24, 2024

However, this article provides a structured approach, offering step-by-step guidance on implementing your OKR program with precision and effectiveness. OKRs help give teams a clear and focused direction, aligning their work towards common goals while maintaining transparency and accountability. What Are OKRs and why are they important?

Facilitation 52

Facilitation Brainstorming Meetings Organization 52

OnStrategyHQ

SEPTEMBER 29, 2023

You can see ahead to your upcoming priorities and know how to gain alignment over your time, energy, and resources for the next 90 days. A lighter approach to OKRs might maintain these structures and only adopting OKRs on a few strategic objectives or areas of critical opportunity may prove to be a good way to start.

Innovation 52

Innovation Organization Leadership Communication 52

AchieveIt

JULY 10, 2023

You’ve invested significant time and resources in developing a strategic plan, and now you’re eager to track its progress and evaluate its impact. An integrated plan management solution allows you to transform how you track and report on your strategic initiatives. Why do teams spend so much time collecting updates?

Decision-making 52

Decision-making Stakeholders Meetings Facilitation 52

Revegy

APRIL 29, 2021

The first step is to align your people and processes to form a discipline around sales execution. It’s not uncommon to find yourself working off an archaic plan while searching for a strategic execution program. When viewing, you’ll see that change doesn’t have to (and almost certainly will not) happen overnight.

Organization 105

Organization Sales Marketing 105

Brooks Group

MAY 2, 2023

Sales professionals must do everything in their power to create alignment with the customer’s buying agenda or process. That will hurt trust, increase the buyer’s reluctance to engage with your seller, and make it difficult for the buyer to see your sales professional as a strategic resource. Do you see the difference?

Negotiation 80

Negotiation Sales Training Meetings Decision-making 80

Cosawi

JANUARY 29, 2024

In the work we do, we find fascinating to see that Marketing as a function is often missing at the strategic account table. In our more traditional groups, marketing, and sales work in locked steps but it seems that the shift to strategic account management is often missing marketing when time comes to establish its roadmap.

Value Proposition 52

Value Proposition Co-Creation Marketing Account marketing 52

OnStrategyHQ

JANUARY 19, 2024

This is the age of Artificial Intelligence – and as the world grapples with using generative AI models contextually inside their organizations, we’re here to help explore how to use AI practically and incorporate it into your next strategic planning process. However, it cannot design an entire strategic plan for you.

Artificial Intelligence 52

Artificial Intelligence Organization Media Decision-making 52

Brooks Group

MARCH 28, 2024

By accessing this level, you position your solution more strategically and reduce the risk of being viewed as just another vendor or commodity supplier. Without access to senior decision makers, it’s difficult to understand and align to the higher-level business drivers. Your prospect lacks budget authority.

Decision-making 70

Decision-making Logistics Supply Chain Suppliers 70

Envisio

APRIL 22, 2024

Whether it’s reducing greenhouse gas emissions, increasing renewable energy usage, or enhancing resilience to climate impacts, measures should align with your overarching objectives. For instance, let’s take a look at their strategic action regarding transportation, “Decrease community wide VMT by 7% by 2030.”

Energy and Utilities 52

Energy and Utilities Government Transportation Decision-making 52

Arpedio

JANUARY 5, 2024

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success. While both functions are instrumental in driving organizational growth, distinguishing their unique contributions is fundamental.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Flevy

AUGUST 4, 2022

Now there is a shift from incremental problem resolution to strategic work on major challenges. Formation of strategic programs has led corporations to institutionalize dedicated units for university relations. Bill Branson, Founder at Strategic Business Architects. “As Do You Find Value in This Framework?

Innovation 108

Innovation Investors Banking Government 108