PandaDoc

MAY 13, 2024

You already know who your customers are — but do you know what makes them tick and drives their decision-making? There’s no doubt about it: understanding customer behaviors and the reasons behind them can not only help you close deals but is a surefire way to keep buyers happy and fulfill the dreams of every sales lead.

Emotional Intelligence 52

Emotional Intelligence Decision-making Sales e-Learning 52

ACT

MAY 14, 2024

The idea is to understand what they’re trying to convey and how they feel instead of planning your next response. Conflict resolution Conflict can arise with team members , customers, or vendors. Self-awareness involves identifying your flaws and weaknesses and understanding why you experience certain emotions.

Interpersonal Skills 52

Interpersonal Skills Management Emotional Intelligence Communication 52

Speaker: Hannah Testani, CEO of Intelligent Audit

The future of the supply chain industry will take the emotion out of decision-making by leveraging innovative technology to transform raw data into actionable intelligence. Hannah Testani will teach us more about: How technology will transform and digitize the supply chain and what impacts we’ll see going forward.

Supply Chain