6 Steps to Building Long-Lasting Client Relationships

Outbound Engine

For professionals who work and thrive in industries that have long sales cycles, creating long-lasting client relationships is critical for sustainable (and repeat!) But with an ever-growing to-do list and a full calendar, how do you make time to build those lasting relationships?

3 Amazing Ways to Manage Client Relationship More Efficiently

Customer Think

Your business is meaningless without your customers and clients. So it’s important for you to maintain a strong relationship with them and ensure that they are happy with your products and services.

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Testimonials and Strengthening Client Relationships

Engage Selling

Have you recently asked yourself what the best way to strengthen your relationship with your client is? It’s such a vital piece of information to have in order to keep clients doing business with you. Very few people though, actually take steps after corporate, business and personal rapport have been built with a client to ensure […]. Observations from the real World client relationships Colleen Francis Engage Selling Solutions Lead Up!

3 Quick Tips On Building Long Term Client Relationships

MTD Sales Training

Whenever we discuss salespeople’s skill-sets and the development of such, we always get round to the power of building relationships and the long-term benefits of maintaining and sustaining the. [[ This is a content summary only. Visit my website for full links, other content, and more! ]]. MtdBlog

6 Questions That Will Enhance Your Client Relationships

MTD Sales Training

Many salespeople we talk to are happy to discuss their sales techniques and what they do right with their clients. By that I mean we continue getting great results with them but we expect that anyway, and we often forget to treat them as clients who we respect, admire, appreciate and rely on. These few questions can help you improve your relationship with great customers and help them help you to develop your business in the future.

Uncovering Real Needs Leads to Long-Term Client Relationships

The Center for Sales Strategy

Every now and then it pays to stop and think about the big picture — why we do what we do and the importance of truly learning about our prospect and client’s needs. It’s so easy to talk about what we have to sell and why prospects should want to buy it, but taking the time to learn about the prospect will truly pay off in the end. Needs Analysis Sales

7 Reasons Why Clients Ghost You (and What to Do About It)

Account Manager Tips

7 Reasons Why Clients Ghost You (and What to Do About It) When clients don't return your calls or messages, it can feel like they're ghosting you. Why don't clients answer you? To prevent ghosting, you first have to understand what’s causing your client to avoid you.

Two Keys to Great Client Relationships

Sales Gravy

Despite the advice given by so many trainers that being liked by prospects is the key to sales success and to strong client relationships, the fact is that being liked by prospects and clients is well down the list of characteristics necessary to est

Your Buyer Is Asking Themselves These 3 Questions | Sales Strategies

Engage Selling

I want to highlight three important questions that buyers are asking themselves right now. Knowing how to deal with these three questions will help you attract and retain more customers. Should I Engage?

15 Reasons Why You Might be a Bad Account Manager

Account Manager Tips

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Has no plan Which clients need an account plan? Define a vision and mission that aligns with your client's objectives Set goals. Relationships.

Building Trust With Your Clients

Engage Selling

Building trust with clients should be at the forefront of every organization’s thinking and planning.

How to Sell Through Supply Chain Issues, Product Shortages, and Service Delays

Sandler Training

Blog Posts Customer Relationships Sales Process client relationships communication sales processThere is clearly a limited supply of raw materials and finished goods around the world at the moment.

Master the Client Relationship to Close More Deals

Sales Gravy

Demonstrate your credibility by what you say and by how you conduct yourself. Have the courage to ask tough questions, and have fierce, honest discussions

Build Bridges, Not Tunnels

Engage Selling

Sales Strategies client attraction Client Communication client growth client relationships Client Success Colleen Francis Engage Selling Engage Selling Solutions Sales Leader sales leadership sales success sales team

Catching a Loss Before It Happens | Sales Strategies

Engage Selling

I’ve been emphasizing to a number of clients the importance of creating an “early warning system.” It’s a system that helps you identify and prevent client departures.

How to Succeed at Improving Your Money Concept [PODCAST]

Sandler Training

Podcasts] Blog Posts How To Succeed Professional Development Sales Process buyer emotion client relationships moneyMike Montague interviews Michael Gordon on How to Succeed at Improving Your Money Concept.

How to Succeed at Living In Their World [PODCAST]

Sandler Training

Podcasts] Blog Posts Customer Relationships How To Succeed client relationships diversity sales approachMike Montague interviews Robin Rosenberg on How to Succeed at Living in Their World.

There is No Excuse for Being Blindsided | Sales Strategies

Engage Selling

I’ve been working on numerous consulting projects recently, and I’m incredibly frustrated with clients who lost business for no other reason than they didn’t see it coming.

How to Succeed When A Client Leaves [PODCAST]

Sandler Training

Mike Montague interviews Hamish Knox on How to Succeed When a Client Leaves. The post How to Succeed When A Client Leaves [PODCAST] appeared first on Sandler Training. Blog Posts How To Succeed client relationships client satisfaction how to succeed

From “Customer Service” to Customer Success: Five Powerful Behaviors that Build Loyalty

Sandler Training

Keeping a client is typically ten times cheaper and easier than finding a new one. Here are five powerful behaviors you can build into your account plan to support better, more profitable, and more loyal business relationships.

How to Succeed When A Client Leaves

Sandler Training

The post How to Succeed When A Client Leaves appeared first on Sandler Training. Blog Posts Customer Relationships client relationships how to succeed sales clientsHumans are either open or close minded to any suggestion.

How to Succeed at Keeping Your Clients [PODCAST]

Sandler Training

Mike Montague interviews Jeff Peek, an immigration attorney, on How to Succeed at Keeping Your Clients. The post How to Succeed at Keeping Your Clients [PODCAST] appeared first on Sandler Training.

Critical Elements of Proactive Client Retention

Sandler Training

The post Critical Elements of Proactive Client Retention appeared first on Sandler Training. Blog Posts Customer Relationships account retention client relationships professional development

Client Retention: It’s Personal

Sandler Training

One of best pieces of advice I ever received about holding on to important clients and customers was this: During times of uncertainty, approach your business contacts from a different perspective than during so-called “normal” times.

The Critical Elements of Proactive Client Retention [PODCAST]

Sandler Training

Brian Sullivan Interviews Jonathon Farrington on The Critical Elements of Proactive Client Retention. The post The Critical Elements of Proactive Client Retention [PODCAST] appeared first on Sandler Training.

This Mistake Can Cost You the Deal | Sales Strategies

Engage Selling

One of my customers emailed me and mentioned they just lost two of their biggest clients. I want to share with you a tale of woe.

The Most Dangerous Sales Number

Engage Selling

A client of mine recently emailed me and mentioned that they lost two of their biggest clients. There is a “dangerous” sales number that you need to know about. It’s the number one. Let me explain.

Anticipate the Unexpected: It’s Your Job!

Engage Selling

That’s what an exasperated client of mine said to me recently when they lost not one, but two big accounts due to unforeseen internal changes within each customer’s organization. “We didn’t see it coming.”

Client Retention Via Strengthening the Relationship: Key to Success in Chaotic Times

Sandler Training

The global pandemic has highlighted the need for sales teams to focus appropriate amounts of selling time, effort, and energy on client retention. The post Client Retention Via Strengthening the Relationship: Key to Success in Chaotic Times appeared first on Sandler Training. Blog Posts Customer Relationships account retention client relationships client satisfaction

Don’t Underestimate Testimonials

Engage Selling

Somewhere between your initial interest in the product, and ultimately the purchase, it’s likely that you check … Read More » Observations from the real World accomplishing goals client attraction Client Communication client loyalty client relationships Client Success closing closing sales Colleen Francis Engage Selling Engage Selling Solutions motivating employees optimizing sales Pipeline Management

The Right Way to Handle Objections

Engage Selling

What countless sellers do when they’re “thrown a curveball” from a prospect is they freeze up, begin stuttering or show visible signs of … Read More » Observations from the real World client attraction Client Communication client loyalty client relationships Client Success Engage Selling Solutions Lead Up! There’s a right way and a wrong way to handle objections. Let’s start with the wrong way.

You Have No Ideal Buyer

Engage Selling

Instead, realize that buying influences come in more shapes and sizes than ever … Read More » Observations from the real World client attraction Client Communication client loyalty client relationships Client Success closing closing sales Colleen Francis customer loyalty Customer Service Engage Selling Engage Selling Solutions Pipeline ManagementYou no longer have an ideal buyer.

How to Build Confidence in Your Sales Team

Engage Selling

People want to do business with people who are happy and successful, and one … Read More » Observations from the real World accomplishing goals client attraction Client Communication client relationships Client Success Colleen Francis Engage Selling Engage Selling Solutions The Sales LeaderHave you given sufficient thought to building confidence in your sales team?

What’s the Return on Investment?

Engage Selling

Have you ever stopped and ask yourself what the return on investment is for your clients who work with you? Think about it, behind almost every objection, the ultimate question a prospect is asking … Read More » Observations from the real World client attraction Client Communication client loyalty client relationships Client Success Pipeline Management return on investment sales quota sales success selling The Sales Leader

Three Keys to Effective Sales Coaching

Engage Selling

Here’s the thing, coaching shouldn’t be reserved for only poor … Read More » Observations from the real World accomplishing goals client attraction Client Communication client loyalty client relationships closing Colleen Francis customer loyalty optimizing sales Pipeline Management sales quota Sales StrategiesEffective sales coaching can be elusive.

Your Sales Team Needs This Trait

Engage Selling

Slumps happen, … Read More » Observations from the real World client attraction Client Communication client loyalty client relationships Client Success optimizing sales Pipeline Management sales quota sales success selling The Sales LeaderSuccessful sales teams don’t manifest by chance. All of the top sales teams in the world generally possess a few key traits for success. One of these important keys is resilience.

You’re Either Digital or You’re Dead

Engage Selling

Here’s the thing, you could have a thriving and incredibly profitable business with raving clients across the globe, but, if there’s no … Read More » Observations from the real World client attraction Client Communication client loyalty client relationships Client Success closing closing sales Colleen Francis customer loyalty Customer Service Engage Selling Engage Selling Solutions motivating employees

Don’t Freeze Up!

Engage Selling

… Read More » Observations from the real World accomplishing goals asking for the sale client attraction Client Communication client loyalty client relationships Client Success closing sales Colleen Francis customer loyalty Customer Service Engage Selling Engage Selling Solutions Pipeline Management Prospecting sales meetingDo members of your sales team freeze up at this key moment?

Are You Pushing Too Hard?

Engage Selling

Are you pushing the sale too hard with your prospects and clients? Sometimes though, sellers don’t know when to slow down on that persistence and actually repel the client away. Yes, persistence … Read More » Observations from the real World accomplishing goals client attraction Client Communication client loyalty client relationships Client Success closing closing sales Colleen Francis Engage Selling Solutions Prospecting sales quota sales success

The Power of Change

Engage Selling

I’m willing to bet, on occasion, … Read More » Observations from the real World client attraction Client Communication client loyalty client relationships Client Success closing sales Colleen Francis customer loyalty Customer Service Engage Selling Engage Selling Solutions Pipeline Management sales success The Sales LeaderAre you harnessing the power of change?

Internal vs. External Sales Teams

Engage Selling

When it comes to internal sales teams, there are costs involved, turnovers to worry about, and other elements to consider which can make … Read More » Observations from the real World client attraction Client Communication client loyalty client relationships Client Success closing sales Colleen Francis Engage Selling Solutions external sales team hiring a sales team internal sales team Pipeline Management sales team

Client Experience Creates Competitive Advantage

Sandler Training

We’ve all read the estimates on how much more expensive it is to find new clients than it is to nurture and retain existing ones. One of the most important ways to retain clients is to view an honest understanding of their interactions with your company. What are the different touch points and how well… The post Client Experience Creates Competitive Advantage appeared first on Sandler Training.

Is Your Buyer Part of the Solution?

Engage Selling

Primarily, they want to co-create the solution with you and … Read More » Observations from the real World accomplishing goals client attraction Client Communication client loyalty client relationships Client Success closing closing sales Colleen Francis customer loyalty Customer Service Engage Selling Engage Selling Solutions Pipeline Management selling