Customer Think

MARCH 27, 2024

Complex payment processes can frustrate everyone involved – customers and businesses alike. But when we simplify payments and offer more flexible options, it’s a win-win. Smooth transactions aren’t just convenient; they’re a sign that we’re here to make things easier for our customers.

Client Relationships 52

Client Relationships Digitalization Marketing 52

Vantage Partners

FEBRUARY 12, 2024

No professional service firm partnership works without getting buy-in and mindshare from the partners or account executives who manage client relationships.

Client Relationships 153

Client Relationships Management 153

Account Manager Tips

MAY 25, 2021

Sales people won the clients. More resources and attention on the needs of existing customers changed client relationships. Limited access to the client and usually via gatekeepers Preferred Partner. Has the most significant share of the clients' business and advises on using products and services effectively.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

DemandFarm

OCTOBER 8, 2024

By leveraging proven sales methodologies, your team can uncover valuable insights, build rapport, and foster relationships that withstand the test of time. Sales methodologies -> Data -> Meaningful conversations -> Sustainable client relationships Sandler’s Sales Methodology stands out as a top choice among these methodologies.

Client Relationships 40

Client Relationships Decision-making Stakeholders Onboarding 40

Account Manager Tips

JANUARY 25, 2025

Learn how to boost sales and build stronger client relationships. The post Master Cross-Selling: The Secrets No One Else Is Talking About first appeared on The KAM Coach Unlock the secrets to mastering cross-selling with strategies top sales pros keep to themselves.

Key Account Management 130

Key Account Management Client Relationships Account Management Management 130

Account Manager Tips

SEPTEMBER 15, 2023

Get tips to be proactive and transform client relationships, unlock sales opportunities and gain strategic partner status. Trapped in reactive account management?

Account Management 113

Account Management Client Relationships Management Sales 113

Account Manager Tips

MAY 14, 2021

But for now a simple activity like this will give you a massive head start in anticipating risk and managing your client relationships. You have the responsibility of managing the client relationship but that doesn't mean you own every moving part. Departments love to hide behind their account managers.

Key Account Management 218

Key Account Management Account Management Management Account Planning 218

Customer Think

NOVEMBER 22, 2022

In B2C environments, CRM solutions are essential to maintaining client relationships over time. Managing online retail customers is crucial for any eCommerce platform to run smoothly. Standard CRM systems in eCommerce allow you to register, track, and utilize data about customer interactions.

CRM 136

CRM Business Growth eCommerce B2C 136

Mercuri International

FEBRUARY 7, 2025

Investing in virtual selling training will ensure teams can maintain strong client relationships in a digital world. Despite the widespread use of virtual selling, only 30% of sales professionals feel confident in these areas. Discover more related content here.

Virtual Selling 69

Virtual Selling Account Development Client Relationships Sales 69

Hubspot Sales

JULY 15, 2024

Each interaction should build trust, offer value, and lead to long-term client relationships. Following these steps, you can transform your LinkedIn presence from a passive consumer to building a robust sales pipeline. Master these ten steps and watch your pipeline grow.

Value Proposition 111

Value Proposition Digital Transformation Media Meetings 111

The Center for Sales Strategy

JULY 11, 2024

Hunters actively seek out new business opportunities, while farmers nurture and grow existing client relationships. Hunters and farmers are crucial for a balanced and effective sales team. Setting benchmarks for these two distinct roles requires a nuanced approach to recognizing their unique strengths and contributions.

Client Relationships 110

Client Relationships Sales 110

ACT

DECEMBER 18, 2024

For starters, entrepreneurs must find skilled professionals who have a knack for building client relationships. Before you know it, youll be sifting through multiple files to understand where a project stands, when a client should be updated, whether theyve been billed, and more. Client relationships suffer.

Client Relationships 52

Client Relationships Small Business CRM Decision-making 52

The Center for Sales Strategy

SEPTEMBER 12, 2022

Practicing effective communication and showing appreciation can strengthen client relationships. You need to have good relationships with clients to help your business grow and succeed. If they have helped you, make sure you compliment them as that contributes to improving sales performance through referrals.

Client Relationships 120

Client Relationships Sales Communication Account Growth 120

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. The OnePlace legal client relationship management system was acquired by InTapp in 2019. OnePlace/Intapp Another delegate mentioned he liked using this system.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Account Manager Tips

OCTOBER 11, 2021

Send useful information that is valuable to your clients and stimulates conversation. Client relationships aren't built over email - so pick up the phone once in a while or setup a face-to-face meeting. Create a maintenance campaign of 12 touchpoints over three months. Avoid "checking in." Mix-up the channels.

Account Management 246

Account Management Key Account Management Management Suppliers 246

DemandFarm

NOVEMBER 7, 2024

Think of those signals as the exhaust notes of your client relationships: Is their body language (or Zoom language) relaxed or stiff? The Importance of Consistent Maintenance Just like a well-maintained motorcycle keeps running smoothly, client relationships require regular upkeep to avoid costly breakdowns.

Key Account Management 52

Key Account Management Account Management Management Client Relationships 52

Hubspot Sales

FEBRUARY 24, 2025

Stronger client relationships through deep problem exploration. Your questions become more specific, your solutions more strategic, and your client relationships more enduring. This insight led to a thought leadership strategy that positioned them as industry experts. Create mutual value with conceptual selling.

Client Relationships 66

Client Relationships Decision-making Investors B2B 66

Account Manager Tips

JULY 3, 2024

10 actionable strategies to build stronger, more profitable client relationships—today. Get the ultimate guide to key account management best practices.

Key Account Management 100

Key Account Management Account Management Management Client Relationships 100

Customer Think

APRIL 4, 2023

After all, proceeding with business as usual when your team is understaffed can threaten productivity and client relationships, not to mention that members of such teams can start to feel undervalued […]

Client Relationships 111

Client Relationships Marketing 111

Red Star Kim

JUNE 20, 2022

The heart of coaching – the coach-client relationship. She talks about a relationship of equals rather than the power or expert models. Coaching clients through change. The heart of coaching: the coach-client relationship. Choosing the future: creating goals for coaching. Practising professionally.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

Mercuri International

FEBRUARY 7, 2025

Investing in virtual selling training will ensure teams can maintain strong client relationships in a digital world. Despite the widespread use of virtual selling, only 30% of sales professionals feel confident in these areas. Get the full picture Reskilling and upskilling are essential for staying competitive.

Virtual Selling 52

Virtual Selling Client Relationships Digitalization Prioritization 52

Red Star Kim

NOVEMBER 1, 2023

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. The culture and rewards systems sometimes worked against integrated client teams. Data – CRM (Client Relationship Management) and CDP (Client Data Platforms) are often lacking.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Sales Gravy

NOVEMBER 20, 2023

These teams play a critical role in ensuring that the client is successfully using the product or service and achieving their desired outcomes. Their insights can be invaluable for account managers looking to deepen client relationships.

Account Management 111

Account Management Management Client Relationships Business Growth 111

Account Manager Tips

MAY 15, 2023

Discover the key challenges faced by global account managers and learn how to navigate the complexities of managing multinational client relationships.

Global Accounts 100

Global Accounts Account Management Management Client Relationships 100

Account Manager Tips

DECEMBER 28, 2021

Take action to increase your client's confidence in the value of your partnership. Sometimes that may mean telling your client to do things differently. Build your client relationships on mutual trust and respect. Start small If you inherit a client relationship that's damaged, it may take time to repair.

Key Account Management 182

Key Account Management Account Management Decision-making Client Relationships 182

Sales Gravy

JANUARY 8, 2024

This episode is a blend of practical advice, innovative techniques, and motivational insights that can transform your approach to sales and client relationships. This section provides practical tips on how to transform client interactions from transactional to relational.

Innovation 104

Innovation Client Relationships Sales Digitalization 104

Nutshell

MAY 11, 2023

One of your best options for managing your client relationships is customer relationship management software, called a CRM. CRMs specialize in shaping the customer experience , not just organizing client contact details and property specs. That’s a lot to take on. Why is CRM important for realtors?

CRM 134

CRM Client Relationships Software Software 134

The Center for Sales Strategy

NOVEMBER 4, 2021

Although it may sound counterintuitive, many of the processes facilitated by sales automation software actually make it easier for sales reps to dedicate additional resources to enhancing client relationships.

Client Relationships 95

Client Relationships Facilitation Digitalization Software 95

DemandFarm

NOVEMBER 22, 2024

From CRM integration to automated lead scoring, a comprehensive system elevates sales efficiency, allowing reps to focus on building strong, meaningful client relationships. The Competitive Edge of Sales Enablement Automation For businesses looking to grow, sales enablement automation is now essential.

Key Account Management 52

Key Account Management CRM Account Management Sales 52

Arpedio

FEBRUARY 13, 2025

streamlined their processes, improved client relationships, and enhanced strategic thinking. Sector Manufacturing Website www.bintg.com Back to case studies Beaulieu International Group embarked on a journey to revolutionize their commercial operations, shifting from a production-centric model to a customer-focused approach.

Manufacturing 52

Manufacturing Innovation Strategic Thinking Account Management 52

Hubspot Sales

MAY 20, 2022

To be a modern sales professional, you need to be familiar with the tools and processes required to manage productive sales and client relationships. Be a Certified Professional HubSpot Sales Representative. That's where the HubSpot sales representative certification comes in.

Sales 131

Sales Client Relationships Publishing Management 131

Red Star Kim

FEBRUARY 6, 2023

Client Relationship Management (CRM) systems are the foundation upon which the success of professional services firms’ marketing relies. (Although HubSpot has suggested the figure is closer to 22% with data from 2013-14 Database Decay Simulation (hubspot.com) ). Data is the lifeblood of both traditional and digital marketing.

Marketing 26

Marketing Artificial Intelligence CRM Digitalization 26

Red Star Kim

NOVEMBER 2, 2023

Over the past five years, the firm has trained over 500 partners, resulting in stronger client relationships and helping increase firm revenue. McDermott Will & Emery has a unique approach to business development, a key component of which is a global training program for partners on managing their networks.

Client Relationships 130

Client Relationships CRM Financial Services Decision-making 130

Red Star Kim

DECEMBER 5, 2023

It was interesting to learn how Business Development Executives work with managing client relationships”. Conduct a personal gap analysis – “By considering all the things that a proactive marketing/BD executive could do and talking to other delegates I have discovered some gaps in my knowledge and skills that I aim to remedy”.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100

ProlifIQ

OCTOBER 30, 2024

This includes communication plans and overall approach to the client relationship. Use the engagement and activity data for planning : Use the insights gained from stakeholder mapping to inform your account management strategies.

Key Account Management 52

Key Account Management Stakeholders Account Planning Account Management 52

Account Manager Tips

APRIL 26, 2021

The truth about key account management I love key account management because you're in charge of client relationships, and you have the authority and autonomy to manage them how you like. Your first 90 days in a new job as an account manager are the most challenging.

Key Account Management 242

Key Account Management Account Management Management Negotiation 242

Red Star Kim

FEBRUARY 8, 2024

Connected leadership – How professional relationships (kimtasso.com) Competitors – Analyse who your major competitors are advising and adapt their targeting methods (I’m a little uncomfortable with the current trend to use LinkedIn to review your competitors’ contacts and target them yourself!)

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130