6 Steps to Building Long-Lasting Client Relationships

Outbound Engine

For professionals who work and thrive in industries that have long sales cycles, creating long-lasting client relationships is critical for sustainable (and repeat!) But with an ever-growing to-do list and a full calendar, how do you make time to build those lasting relationships?

Extending Client Relationships: An Interview with Andrew Greenwood, Chief Marketing and Communications Officer, ZS

Farland Group

Andrew Greenwood is Chief Marketing and Communications Officer for ZS Associates, a management consulting and professional services firm focusing on consulting, software, and technology, providing services for clients in healthcare, private equity, and technology.

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3 Amazing Ways to Manage Client Relationship More Efficiently

Customer Think

Your business is meaningless without your customers and clients. So it’s important for you to maintain a strong relationship with them and ensure that they are happy with your products and services.

Testimonials and Strengthening Client Relationships

Engage Selling

Have you recently asked yourself what the best way to strengthen your relationship with your client is? It’s such a vital piece of information to have in order to keep clients doing business with you. Very few people though, actually take steps after corporate, business and personal rapport have been built with a client to ensure […]. Observations from the real World client relationships Colleen Francis Engage Selling Solutions Lead Up!

How can agencies make client relationships more profitable?, with Chris Merrington

Account Manager Skills

In this episode we talk about making client relationships more profitable. We covered so many different areas including: What clients really value and how to talk the client language. Why you need to establish and nurture senior client relationships.

3 Quick Tips On Building Long Term Client Relationships

MTD Sales Training

Whenever we discuss salespeople’s skill-sets and the development of such, we always get round to the power of building relationships and the long-term benefits of maintaining and sustaining the. [[ This is a content summary only. Visit my website for full links, other content, and more! ]]. MtdBlog

6 Questions That Will Enhance Your Client Relationships

MTD Sales Training

Many salespeople we talk to are happy to discuss their sales techniques and what they do right with their clients. By that I mean we continue getting great results with them but we expect that anyway, and we often forget to treat them as clients who we respect, admire, appreciate and rely on. These few questions can help you improve your relationship with great customers and help them help you to develop your business in the future.

7 Reasons Why Clients Ghost You (and What to Do About It)

Account Manager Tips

7 Reasons Why Clients Ghost You (and What to Do About It) When clients don't return your calls or messages, it can feel like they're ghosting you. Why don't clients answer you? To prevent ghosting, you first have to understand what’s causing your client to avoid you.

5 Quick Tips On Building Better, Long-Term Client Relationships

MTD Sales Training

We all know that partnering with a client’s business helps you to establish long-terms relationships, often provides improved profit opportunities and adds value at every touchpoint you have with the buyer’s company. What is it, then, that makes businesses open their inner sanctum to you and your company, allowing you to build relationships and contacts that are gold-dust to you, leaving competitors in your wake? Customer/Client Retention

How to Succeed at Customer Success [PODCAST]

Sandler Training

Podcasts] Blog Posts How To Succeed Sales Process client relationships Customer Success successMike Montague interviews John Glennon on How to Succeed at Customer Success. . The post How to Succeed at Customer Success [PODCAST] appeared first on Sandler Training.

Lies in Your Inbox

Engage Selling

Prospecting Client Communication client relationships Client Success Colleen Francis Engage Selling Engage Selling Solutions Lies in Your Inbox Sales emails Sales Leader sales leadership Sales Strategies sales success sales teamDo you have lies in your inbox? “Hi Hi there!

Two Keys to Great Client Relationships

Sales Gravy

Despite the advice given by so many trainers that being liked by prospects is the key to sales success and to strong client relationships, the fact is that being liked by prospects and clients is well down the list of characteristics necessary to est

15 Reasons Why You Might be a Bad Account Manager

Account Manager Tips

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Has no plan Which clients need an account plan? Define a vision and mission that aligns with your client's objectives Set goals. Relationships.

Customer Engagement Shift | Sales Strategies

Engage Selling

recently came across some interesting research from Gartner on the customer engagement shift. They discovered that when a customer is buying a brand new solution, they prefer online … Read More.

Win More Business With This Strategy | Sales Strategies

Engage Selling

?? Getting time on your side is a powerful strategy that will help you win more business! What do I mean by “getting time on your side”? I discuss this … Read More. The post Win More Business With This Strategy | Sales Strategies first appeared on Colleen Francis - The Sales Leader.

Building Trust With Your Clients

Engage Selling

Building trust with clients should be at the forefront of every organization’s thinking and planning.

The Dreaded Sales Prevention Department

Engage Selling

A Sales Prevention Department? You might have one. Right on the Money thinking is all about getting your business back on the right footing so you can compete and grow … Read More. The post The Dreaded Sales Prevention Department first appeared on Colleen Francis - The Sales Leader.

Master the Client Relationship to Close More Deals

Sales Gravy

Demonstrate your credibility by what you say and by how you conduct yourself. Have the courage to ask tough questions, and have fierce, honest discussions

Engaging the Decision Makers

Engage Selling

??? Do you know who the decision makers are in the buying process? More and more individuals are involved in the buying decision than ever before. There are a number … Read More. The post Engaging the Decision Makers first appeared on Colleen Francis - The Sales Leader.

Failed Sales Strategies: Why They Happen

Engage Selling

Frustrated with failed sales strategies? You put together a robust sales strategy—a strategy that you worked extremely hard on and believed to be near flawless—only to see it fail in the long run. Frustrating, right?

4 Prospecting Habits for Success

Engage Selling

Prospecting accomplishing goals client attraction Client Communication client relationships Client Success Colleen Francis customer loyalty Engage Selling Engage Selling Solutions Goal Setting Millennial Sales Talent motivating employees optimizing sales Sales Leader Quick Hit Podcast selling

Your Buyer Is Asking Themselves These 3 Questions | Sales Strategies

Engage Selling

I want to highlight three important questions that buyers are asking themselves right now. Knowing how to deal with these three questions will help you attract and retain more customers. Should I Engage?

How to Sell Through Supply Chain Issues, Product Shortages, and Service Delays

Sandler Training

Blog Posts Customer Relationships Sales Process client relationships communication sales processThere is clearly a limited supply of raw materials and finished goods around the world at the moment.

Catching a Loss Before It Happens | Sales Strategies

Engage Selling

I’ve been emphasizing to a number of clients the importance of creating an “early warning system.” It’s a system that helps you identify and prevent client departures.

Getting Back to Selling Value | Sales Strategies

Engage Selling

Sales Strategies Sales Tips Client Communication client relationships Client Success Colleen Francis Engage Selling Engage Selling Solutions Sales Leader sales leadership sales results sales success sales team sales tips selling value

How to Succeed When A Client Leaves [PODCAST]

Sandler Training

Mike Montague interviews Hamish Knox on How to Succeed When a Client Leaves. The post How to Succeed When A Client Leaves [PODCAST] appeared first on Sandler Training. Blog Posts How To Succeed client relationships client satisfaction how to succeed

There is No Excuse for Being Blindsided | Sales Strategies

Engage Selling

I’ve been working on numerous consulting projects recently, and I’m incredibly frustrated with clients who lost business for no other reason than they didn’t see it coming.

How to Succeed at Improving Your Money Concept [PODCAST]

Sandler Training

Podcasts] Blog Posts How To Succeed Professional Development Sales Process buyer emotion client relationships moneyMike Montague interviews Michael Gordon on How to Succeed at Improving Your Money Concept.

Build Bridges, Not Tunnels

Engage Selling

Sales Strategies client attraction Client Communication client growth client relationships Client Success Colleen Francis Engage Selling Engage Selling Solutions Sales Leader sales leadership sales success sales team

How to Succeed When A Client Leaves

Sandler Training

The post How to Succeed When A Client Leaves appeared first on Sandler Training. Blog Posts Customer Relationships client relationships how to succeed sales clientsHumans are either open or close minded to any suggestion.

From “Customer Service” to Customer Success: Five Powerful Behaviors that Build Loyalty

Sandler Training

Keeping a client is typically ten times cheaper and easier than finding a new one. Here are five powerful behaviors you can build into your account plan to support better, more profitable, and more loyal business relationships.

Critical Elements of Proactive Client Retention

Sandler Training

The post Critical Elements of Proactive Client Retention appeared first on Sandler Training. Blog Posts Customer Relationships account retention client relationships professional development

How to Succeed at Keeping Your Clients [PODCAST]

Sandler Training

Mike Montague interviews Jeff Peek, an immigration attorney, on How to Succeed at Keeping Your Clients. The post How to Succeed at Keeping Your Clients [PODCAST] appeared first on Sandler Training.

Client Retention: It’s Personal

Sandler Training

One of best pieces of advice I ever received about holding on to important clients and customers was this: During times of uncertainty, approach your business contacts from a different perspective than during so-called “normal” times.

Graduate From Trusted Advisor to Object of Interest | Sales Strategies

Engage Selling

Observations from the real World Sales Tips client relationships Client Success Colleen Francis customer loyalty Customer Success Engage Selling Engage Selling Solutions Sales Leader Sales Strategies sales team sales tip sales tips

The Critical Elements of Proactive Client Retention [PODCAST]

Sandler Training

Brian Sullivan Interviews Jonathon Farrington on The Critical Elements of Proactive Client Retention. The post The Critical Elements of Proactive Client Retention [PODCAST] appeared first on Sandler Training.

This Mistake Can Cost You the Deal | Sales Strategies

Engage Selling

One of my customers emailed me and mentioned they just lost two of their biggest clients. I want to share with you a tale of woe.

The Most Dangerous Sales Number

Engage Selling

A client of mine recently emailed me and mentioned that they lost two of their biggest clients. There is a “dangerous” sales number that you need to know about. It’s the number one. Let me explain.

How to Succeed at Living In Their World [PODCAST]

Sandler Training

Podcasts] Blog Posts Customer Relationships How To Succeed client relationships diversity sales approachMike Montague interviews Robin Rosenberg on How to Succeed at Living in Their World.

Anticipate the Unexpected: It’s Your Job!

Engage Selling

That’s what an exasperated client of mine said to me recently when they lost not one, but two big accounts due to unforeseen internal changes within each customer’s organization. “We didn’t see it coming.”

Client Retention Via Strengthening the Relationship: Key to Success in Chaotic Times

Sandler Training

The global pandemic has highlighted the need for sales teams to focus appropriate amounts of selling time, effort, and energy on client retention. The post Client Retention Via Strengthening the Relationship: Key to Success in Chaotic Times appeared first on Sandler Training. Blog Posts Customer Relationships account retention client relationships client satisfaction

The Right Way to Handle Objections

Engage Selling

What countless sellers do when they’re “thrown a curveball” from a prospect is they freeze up, begin stuttering or show visible signs of … Read More » Observations from the real World client attraction Client Communication client loyalty client relationships Client Success Engage Selling Solutions Lead Up! There’s a right way and a wrong way to handle objections. Let’s start with the wrong way.

Don’t Underestimate Testimonials

Engage Selling

Somewhere between your initial interest in the product, and ultimately the purchase, it’s likely that you check … Read More » Observations from the real World accomplishing goals client attraction Client Communication client loyalty client relationships Client Success closing closing sales Colleen Francis Engage Selling Engage Selling Solutions motivating employees optimizing sales Pipeline Management