5 Obstacles to Successful Key Account Growth

Revegy

Your approach to managing and growing your most strategic accounts impacts your ability to optimize revenue. Why Focus on Key Accounts? Key Accounts are your most profitable, scalable, and tenured clients. Key accounts are hard to win, hard to retain and particularly challenging to grow. of sales organizations don’t take advantage of account planning to grow their strategic accounts. Why isn’t everyone successful when it comes to key account management?

What agencies can learn from management consultancies about account growth, with Richard Long

Account Manager Skills

He also shared some top tips from his many years working in account management. ?. Welcome to Episode 45.

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Outside The Box Ideas for Better Client Retention

The Center for Sales Strategy

key account growth client retentionClient retention is and will always be pivotal for the success of businesses. In fact, client retention is a true measure of the experiences an organization delivers to its clients.

Top Articles of 2021: Key Accounts + Account List Management

The Center for Sales Strategy

Exceeding revenue goals is linked to developing new customers as well as increasing revenue from existing clients, today we are bringing you a recap of the most popular posts we've published in 2021 on key accounts and account list management.

Help! How Do I Tell Clients About a Price Increase?

Account Manager Tips

Is there anything worse a key account manager has to do than tell clients about a price increase? I had some clients that were on ancient contracts with dedicated dedicated account management. Client Revenue account growth price revenue sales

Don’t Forget to Grow Your Accounts!

Engage Selling

Amongst your sales efforts, don’t forget to grow your current accounts!Client But, not only … Read More » The post Don’t Forget to Grow Your Accounts! Account Management Observations from the real World business growth How To Sell More sales account growth sales growth sales management sales teamClient acquisition and finding new prospects is, of course, alluring.

Green Circle Growth: Get Serious About Quarterly Reviews

Engage Selling

Quarterly business reviews are essential for understanding potential growth with existing customers, retention issues and future opportunities.

The #1 Strategy to Growing Current Accounts | Sales Strategies

Engage Selling

A large number of my clients this year are looking to grow and retain their existing account base.

A 10-Step Guide to Building an Account List Management Strategy

The Center for Sales Strategy

A great place to start is cleaning up your account list. Follow these ten steps to get your sales organization’s account list cleaned up and ready to go for a successful 2019! account list management account list analytics key account growth prospecting sales performanceA new year is around the corner, and it is time to perform some routine maintenance.

Spring Cleaning: A 10-Step Guide to Cleaning Up Your Account List

The Center for Sales Strategy

A great place to start is your master account list. Is your account list a mess? key account growth account list managementSpring is in the air, and perhaps it is time for some Spring cleaning in your sales organization. Perhaps bloated and out of date? If so, follow these 10 steps to clean it up and get things back on track.

Busy Doing What? 4 Steps to Implement If You're Working Hard and Not Seeing Sales Results

The Center for Sales Strategy

key account growth sales strategy sales process account list analytics account list managementSome sellers wonder why they miss sales goals on a regular basis even though they are busy as a bee. Making “plenty” of face-to-face calls. Presenting and closing “plenty” of proposals. Conducting “plenty” of post-sale follow-up tasks. All of these activities usually equal another month short of exceeding their sales goals.

5 Ways to Heat Up a Cold Start to the New Year

The Center for Sales Strategy

account list management key account growthJanuary is history, and some sellers are already singing the blues because their year is off to a cold start. That’s the bad news… here’s the good new s ; it is not too late to make some changes to accelerate revenue and improve sales performance. Here’s a list of five things to get 2019 back on track and heat up sales revenue!

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Want to Increase Renewals from Customers? Build This.

The Center for Sales Strategy

Selling a new target account is not an easy task. key account growth sales processMany things have to fall in place—here’s a list of some of the obstacles: Selecting a quality prospect. Developing the trust of the prospect. Getting an appointment. Conducting a needs analysis that leads to an opportunity (and cash). Developing a solution robust enough to get results, yet not so large it scares away the prospect. Overcoming objections. Closing the deal!

Understanding What Your Customers Value Most

The Center for Sales Strategy

key account growth sales performance prospecting account list management sales acceleratorWhich of the following will generate the highest return? More customers. Keeping customers longer. More revenue per customer. Any one of these can grow revenue. But one has been shown to consistently bring in a higher return on your investment.

A Sales Manager's Most Costly Mistake

The Center for Sales Strategy

key account growth sales strategy sales performance sales management coaching account list managementPicture this. You are seven weeks into the quarter and pacing behind last year, and significantly behind your budget. Your manager and your manager’s manager are nosing around to find out what is going on and peppering you with questions about your plan to fix this. Your sales team is growing increasingly frustrated as orders get canceled and prospects fall through.

Are You Giving Key Accounts the Finger?

The Center for Sales Strategy

key account growth account list management sales performance sales strategyMany years ago, I talked with the owner of a specialty grocery store in Columbus, Ohio called The Hills Market. During this conversation, I learned about the term “ giving customers the finger.”. This unfortunate situation occurs when a customer asks for help locating a product and an employee points in the direction of the product and sends the customer on their way.

Top Articles of 2018: Key Accounts + Account List Management

The Center for Sales Strategy

Exceeding revenue goals is linked to developing new customers as well as increasing revenue from existing clients, we today we are bringing you a recap of the most popular posts we've published in 2018 on key accounts and account list management. Check out these top blog posts on key accounts and account list management from 2018, and let them kickstart your 2019 sales strategy. key account growth account list management account list analytics

Ever Feel Like Your Salespeople Are Bad at Picking Prospects?

The Center for Sales Strategy

key account growth sales performance target personas sales pipeline account list management sales acceleratorWell, you wouldn’t be alone — I hear this from sales managers all the time. Here are the reasons I see that salespeople too often select the wrong companies to pursue: They are opportunistic and therefore look for low-hanging fruit where getting access to decision makers is relatively easy.

All The Good Accounts Are Taken — 6 Things That Bust This Myth!

The Center for Sales Strategy

I would be a wealthier man if I had a dollar for every time I heard this line from sellers: “All the good accounts are taken.”. key account growth sales strategy salespeople prospecting account list managementAs VP/Sr. Consultant at The Center for Sales Strategy, I’ve worked with many customers over the past fourteen years.

Why Avoiding Disruption is Stalling Your Sales Career

The Center for Sales Strategy

Salespeople work hard to build an account list. Because the path that leads to a larger account list is not just more clients, but better clients. I’m glad I stayed, and want to share some of what I heard in relation to building your account list. account list management key account growth sales performance sales process sales pipelineMost clients on your list have been researched, painstakingly approached, and developed over time.

Turn Goals into Reality with a Solid Prospecting Plan

The Center for Sales Strategy

I encourage them to make sure they understand the importance of high priority prospects or what we call target accounts. account list management key account growth prospectingWe are now a few months into the new year. Often, at the end of the prior year, I spend time talking about the year ahead. I ask the sellers that I coach what they want to accomplish. Where do they want to be at the end of this year?

Is it Time to "Marie Kondo" Your Account List?

The Center for Sales Strategy

and after my recent one-on-one coaching calls with salespeople from all over the country, many seem to feel as if their Account Lists are cluttered and could use some of Marie's guidance! Luckily, The Center For Sales Strategy's Account List Management Strategy can help you declutter and tidy up your account list! There are 4 categories of accounts that are likely to "spark joy" for any salesperson: key accounts, secondary accounts, target accounts, and leads.

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The Key Account Strategy Template for B2B Businesses

Kapta

Creating an ironclad plan for key account management that guides individual account growth and gives you organization-wide insight isn't easy. Strategic Account Management Account Management

Busting the New Business Myth

The Center for Sales Strategy

World-class sales organizations segment them like this: key account growth sales strategy sales performance sales management salespeople account list analytics account list managementI get it. I know it is important, but I’m sick and tired of hearing about new business. Truth be known, most sellers are sick and tired of hearing about new business … and their managers are sick and tired of talking about it! Facts Behind the Myth.

Is There Anything Else We Should Be Talking About?

The Center for Sales Strategy

key account growth sales management prospecting account list managementA simple question, right? But, very powerful. So many salespeople and sales managers have well-planned, beautifully-executed meetings, but inadvertently leave some of the most useful information on the table simply because they forget to ask this simple, shared-control question that can reveal the real priorities for the person with whom they are speaking.

Implement These Social Media Best Practices to Enhance Your LinkedIn Social Selling Efforts in Under 1 Hour

The Center for Sales Strategy

key account growth Social Media LinkedIn lead nurturing salespeopleRecently, I shared a blog post called 10 Social Media Best Practices for Salespeople , and I wanted to expand on a few of them specifically related to how you can put these best practices into play on LinkedIn.

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How Analytics is Improving Strategic Account Management

Kapta

Including account management analytics in your Key Account Management (KAM) Software is a powerful way to improve performance and account growth on an ongoing basis. Leveraging this valuable data improves strategic account management in the following ways.

9 Unexpected Reasons Why Key Account Management is Important

Account Manager Tips

Why is key account management important? Well, i f you don't have key account management in place, you could leave money on the table, be helpless to competitor threats and put your most valuable clients at risk of defection. Key account management to the rescue! Share. Tweet.

What is Key Account Management? (It’s Not What You Think)

Account Manager Tips

Definition of key account management. If you're not sure what key account management is, don't worry, you're not alone. In other words, spend more of your time and resources on the clients with the best growth potential. Key account managers kept them. Growth.

Five Skills to Develop a Customer Driven Sales Team

Sales Readiness Group

A customer-driven sales organization not only results in more business from loyal customers but also leads to new account growth based on customer referrals and business reputation.

15 Reasons Why You Might be a Bad Account Manager

Account Manager Tips

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key account manager and how to turn yourself into a good one. Warwick Brown // Account Manager Tips.

Jan 13 – Customer Success Jobs

SmartKarrot

Partner with the sales team to maximize their win rate and help to identify areas for account growth within existing accounts. Develop best practices for new customer onboarding and customer growth to ensure ongoing customer success.

Jan 07 – Customer Success Jobs

SmartKarrot

Drive Customer Success outcomes through increased renewal rates and account growth, and reduced churn. Serve as day-to-day contact for the Customer Success team, escalations, and customer accounts. Deliver a world-class customer experience for all accounts.

Nov 24 – Customer Success Jobs

SmartKarrot

Guide the development, execution, and maintenance of tailored Account Growth Plan and Playbook. Collaborate with sales leadership to design account handoff processes. Design and implement account tiers, ensuring each account is served efficiently and effectively based on size.

#026 Getting Closer to the Close, with David (Ledge) Ledgerwood

KAMCast

IN THIS EPISODE How strong is your account management team when it comes to the skills of closing new business? Thus providing higher levels of value to your key account customers and ultimately creating more opportunities for account growth? With start-up founder, executive, and sales experience spanning more than a decade, Ledge has led growth efforts at several companies into the 7-and 8-figure revenue stages.

Nov 17 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Santa Clara, CA, US (Hybrid) Organization: LeanData As a Director of Customer Success, you will lead, coach and mentor a team of Customer Success Managers across enterprise and large commercial accounts.

Rules for success

Brightbridge Consulting

We received some great feedback about how our support had been an important factor supporting their growth in North America. Our guide ‘How to secure Key Account Growth in a Competitive World’ references many sources of important insights and gives hard nosed advice about how to make progress in a challenging world. They switched their thinking to consider how their senior management teams thought about their business growth.

Oct 26 – Customer Success Jobs

SmartKarrot

Role: Vice President, Customer Success Location: McLean, VA, US Organization: insightsoftware As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.

Oct 01 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success Location: Atlanta, GA, US Organization: CMSPI As a VP of Customer Success, you will oversee the management, growth, and increased engagement of existing merchant accounts.

April 28 – Customer Success Jobs

SmartKarrot

Partner with Marketing, Customer Care, Sales, and Product Management to create a great customer experience in all stages of the lifecycle and drive positive NPS, retention, and account growth.

How Much Revenue Are You Missing From Key Accounts?

Revegy

According to a CSO Insights study, companies that engage in effective ongoing key account planning have win rates nearly double that of companies without a formal process. Moreover, companies that use a solution designed specifically for account planning have an 11-point advantage over those using manual efforts and a 9-point advantage over those using homegrown or CRM applications. What would a 9 to 11-point increase to your key account growth mean for your organization?

Dec 17 – Customer Success Jobs

SmartKarrot

Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Identify opportunities for account growth within your managed accounts.

Jul 28 – Customer Success Jobs

SmartKarrot

Role: Customer success manager Location: Boulder, Colorado, US Organization: Floify Being a CSM at Floify, You will be responsible for strategic account management besides building and maintaining relationships with key decision-makers.