Account Manager Tips

JULY 22, 2022

Coming up: How to Build a Successful Executive Sponsorship Program JULY 26 I'll be hosting a live workshop to explain how to create an executive partnership program that pairs senior executives with account managers to focus on account growth and retention.

Key Account Management 130

Key Account Management Account Management Management Acquisition 130

Account Manager Tips

MARCH 23, 2021

Key account management is the secret to grow revenue and customer retention. Importance of key account management Existing business is cheaper and more profitable than new business. Account growth, renewals and advocacy are difficult for indirect suppliers because procurement focus on spend management. Pass it on.

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Sales Readiness Group

JANUARY 5, 2022

A customer-driven sales organization not only results in more business from loyal customers but also leads to new account growth based on customer referrals and business reputation. By diffusing the tension, you can then have a productive conversation where you can share your perspective and look for a “win-win” outcome.

Sales 62

Sales Supply Chain Account Growth Customer Value 62

Account Manager Tips

MAY 25, 2021

Not all customers are key accounts. The greatest return on investment requires a portfolio of clients with significant opportunity for account growth. The key account manager isn't the sole face of the business to the customer. Revenue comes from up-sell, cross-sell, expansion and improved margin. For everyone.

Key Account Management 246

Key Account Management Account Management Management Value Proposition 246

ProlifIQ

APRIL 3, 2023

Strategic account planning (top 5-10% of your accounts) will have clear visuals and reporting on where the best opportunities are for account growth. Retention Finally, retention strategy is an important account planning tool that helps sales teams keep their existing customers engaged and satisfied.

Account Planning 52

Account Planning CRM Stakeholders B2B 52

Revegy

MAY 14, 2018

Moreover, companies that use a solution designed specifically for account planning have an 11-point advantage over those using manual efforts and a 9-point advantage over those using homegrown or CRM applications. What would a 9 to 11-point increase to your key account growth mean for your organization?

Key Account Management 53

Key Account Management Co-Creation Account Management Account Growth 53

Revegy

OCTOBER 16, 2018

While CRMs can serve as the global warehouse for customer data, they were not purpose built for KAM and they alone do not provide the actionable intelligence required to drive key accounts growth. Why CRMs Alone are not Adequate for Key Account Management. Empowers account managers to drive key account growth.

Key Account Management 40

Key Account Management Account Management CRM Management 40

Brightbridge Consulting

MAY 20, 2021

We received some great feedback about how our support had been an important factor supporting their growth in North America. Our guide ‘How to secure Key Account Growth in a Competitive World’ references many sources of important insights and gives hard nosed advice about how to make progress in a challenging world.

Account Growth 40

Account Growth Business Growth Government Publishing 40

PandaDoc

APRIL 21, 2023

While working on account growth, maintain a solid strategic relationship with account owners. It’s paramount that account managers maintain a good rapport with clients. Take advantage of account management tools, such as customer relationship management (CRM) platforms. Compare results with the KPIs specified.

Key Account Management 52

Key Account Management Account Management Management Account Strategy 52

SmartKarrot

JANUARY 18, 2023

Foster account growth/expansion via new products and markets. Tactical and strategic support for priority accounts and maintain relationships with key agencies and brands. You will serve as a strategic partner to cross-functional teams to ensure revenue acceleration and account growth. Apply here: [link].

Customer Success 19

Customer Success Account Growth Customer Experience Onboarding 19

KAMCast

OCTOBER 27, 2021

Thus providing higher levels of value to your key account customers and ultimately creating more opportunities for account growth? Thus providing higher levels of value to your key account customers and ultimately creating more opportunities for account growth?

Account Management 40

Account Management Key Account Management Onboarding B2B 40

SmartKarrot

NOVEMBER 17, 2022

Closely collaborate with cross-functional teams (sales, marketing, product) to plan and deliver customer delight & account growth. Measure, track, analyze and report key account metrics. Analyzing industry and market trends. Map and benchmark competition and share best practices. Apply here: [link].

Customer Success 19

Customer Success Account Growth Customer Experience Account Strategy 19

Geehan Group

APRIL 7, 2017

Opportunity : Evaluating your sales and marketing mix today re-prioritizing the balance of acquisition to account growth can make a huge difference in top and bottom line results. Even carpools and Karaoke can be cool (thanks to James Corden ). Now that’s something the entire leadership team will be thrilled to hear about.

Account Growth 52

Account Growth Leadership Prioritization Acquisition 52

SmartKarrot

APRIL 19, 2023

Increase the value of CancerIQ’s client base by maximising account growth and renewal rates. Create case studies of success that are aligned with customer goals and expansion prospects, and customise standard QBR presentations. Oversee the planning, forecasting, and execution of a renewal process.

Customer Success 19

Customer Success Account Growth Onboarding Management 19

SalesPop

APRIL 30, 2021

Once again we’ll quote the RAIN group, from their white paper Competencies of Strategic Account Managers : “If you’re going to drive value proactively, a variety of people will need to do a variety of things. The creation of value in account management cannot be done by one person—it requires a team.

Account Management 80

Account Management Management CRM Value Proposition 80

Hubspot Sales

OCTOBER 30, 2017

After all, if you look like a sales rep, talk like a sales rep, and act like a sales rep, why are you going by “account growth manager”? When you’re prospecting on LinkedIn, using a job title that throws prospects off the sales scent is confusing at best. It’ll make your prospects trust you less.

Value Proposition 138

Value Proposition Sales Account Growth Retail 138

SmartKarrot

APRIL 11, 2023

Facilitate recurrent business evaluations in conjunction with other corporate stakeholders to enhance our comprehension of client needs and pain points and to provide evidence of value.

Customer Success 19

Customer Success Stakeholders Onboarding Account Growth 19

SmartKarrot

MARCH 7, 2022

Develop and implement tailored and proactive customer programs that provide continued value to the customer and drive long-term account growth. Account growth: identify areas for growth within existing accounts. Define, drive, and demonstrate the value (ROI) delivered to Urbint’s customer base.

Customer Success 19

Customer Success Account Growth Onboarding Account Planning 19

Account Manager Tips

AUGUST 14, 2022

What qualifications do I need to be a key account manager? Key account manager attributes Key account managers are responsible for everything to do with the customer lifecycle. From service delivery to account growth, to customer retention, and everything between.

Key Account Management 246

Key Account Management Account Management Management Emotional Intelligence 246

Openview

SEPTEMBER 17, 2018

A CEB Gartner study completely contradicts what has been conventional wisdom in SaaS, that strong customer service is a critical part of a sales team’s ability to not just retain clients but grow and accelerate account revenue.

Sales 76

Sales Account Management Prioritization Profitability 76

Account Manager Tips

OCTOBER 11, 2021

Key account managers have revenue targets too. A big part of the role is account growth and expansion. They don't have to sell anything; all they have to do is keep the customer satisfied. As a result, they prioritise great service above all else. But guess what? Expect to have quotas for upsell, cross sell and expansion.

Account Management 246

Account Management Key Account Management Management Value Proposition 246

DemandFarm

MAY 12, 2023

This stream is also the biggest contributor for the account growth. A point to note in all these different types of industries, cross-selling and upselling are often the second leading source of revenue. Revenue streams should shape your sales and marketing approaches.

B2B 52

B2B Key Account Management Account Management Sales 52

SmartKarrot

APRIL 7, 2023

Make contact with new customers to offer a satisfying onboarding experience and determine their potential accounts. Do buyer research to find important account growth prospects. Create and implement account strategies to increase sales and satisfy customers.

Customer Success 19

Customer Success Value Proposition CRM Account Growth 19

SmartKarrot

APRIL 7, 2023

Make contact with new customers to offer a satisfying onboarding experience and determine their potential accounts. Do buyer research to find important account growth prospects. Create and implement account strategies to increase sales and satisfy customers.

Customer Success 19

Customer Success Value Proposition CRM Account Growth 19

SmartKarrot

APRIL 11, 2023

Facilitate recurrent business evaluations in conjunction with other corporate stakeholders to enhance our comprehension of client needs and pain points and to provide evidence of value.

Customer Success 15

Customer Success Stakeholders Onboarding Account Growth 15

Account Management Skills

JANUARY 21, 2022

The Account Accelerator programme is designed to position you as trusted advisor rather than order taker and take your agency from unpredictable project revenue to more predictable account growth. b ook an Account Accelerator Programme discovery call.

Account Management 98

Account Management Management Communication Account Growth 98

Account Management Skills

JULY 12, 2021

So it’s to take you from unpredictable project revenue to more predictable account growth. And it is for you if you’ve been in an account management role for at least two years managing managing client relationships and you are responsible for account growth.

Meetings 52

Meetings Account Management Facilitation Client Relationships 52

Mercuri International

MAY 23, 2023

Set objectives & strategy A SAM should create a sensible and sustainable strategy for strategic accounts, help develop the account plan, and build buy-in across the organization. AI tools to augment the SAM might include: Embedded tools to predict strategic account growth areas.

Artificial Intelligence 52

Artificial Intelligence Value Proposition Account Management Account Planning 52

SmartKarrot

OCTOBER 12, 2022

Identify cross organizational opportunities for account growth (expansion and new accounts). Hold regular onboarding/training/review sessions with customers to ensure the achievement of customer goals and outcomes. Develop upsell & cross-sell opportunities.

Customer Success 19

Customer Success Onboarding Stakeholders Client Relationships 19

SmartKarrot

JUNE 17, 2022

Develop and implement tailored and proactive customer programs that provide continued value to the customer and drive long-term account growth. Work closely with sales to align on strategies, renewal forecasting, coverage plans, and account opportunities (i.e., opportunities and risks).

Customer Success 19

Customer Success Account Growth Sales Onboarding 19

Account Management Skills

JANUARY 24, 2022

The Account Accelerator programme is designed to position you as trusted advisor rather than order taker and take your agency from unpredictable project revenue to more predictable account growth. book an Account Accelerator Programme discovery call.

Account Management 52

Account Management Management Decision-making Account Growth 52

SmartKarrot

SEPTEMBER 7, 2022

Work alongside the C-level sales leaders within accounts to create data-driven solutions for supercharging sales. Help to define a data-driven approach to customer success and management to drive account growth as well as employee development.

Customer Success 19

Customer Success Client Onboarding Stakeholders Onboarding 19

SmartKarrot

APRIL 21, 2022

Guide the development, execution, and maintenance of tailored Account Growth Plan and Playbook. Ensure the team is densifying white space opportunities to optimize the client’s business performance while growing the revenue. Support driving revenue-generating opportunities through Salesforce stages to closure.

Customer Success 19

Customer Success Customer Experience Client Relationships Account Growth 19

SmartKarrot

MARCH 24, 2022

Apply here: [link] Role: Customer Success Manager Location: Sydney, New South Wales, Australia Organization: Arkose Labs As a Customer Success Manager, you will being the central contact point for the customer and cross-functional teams to encourage team and account growth.

Customer Success 19

Customer Success Account Growth Onboarding Decision-making 19

SmartKarrot

JULY 14, 2021

Identify opportunities for account growth within your managed accounts. Support business development and drive client account growth and profitability. Building relationships with customers as a trusted advisor to support and consult on their social strategies.

Customer Success 10

Customer Success Account Growth Stakeholders eCommerce 10

SmartKarrot

JULY 4, 2022

Develop and implement tailored and proactive customer programs that provide continued value to the customer and drive long-term account growth. Work closely with sales to align on strategies, renewal forecasting, coverage plans, and account opportunities (i.e., opportunities and risks).

Customer Success 19

Customer Success Stakeholders Onboarding Account Growth 19

SmartKarrot

FEBRUARY 17, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Enthuse As a Customer Success Manager, you will provide sector-leading relationship management to your portfolio of the largest accounts.

Customer Success 19

Customer Success Stakeholders Client Relationships Account Growth 19