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Zendesk completes acquisition of Klaus

Zendesk

Zendesk today announced it completed its acquisition of Klaus, the industry leading AI-powered quality management platform. The acquisition of Klaus is the latest addition to the company’s existing WEM solutions which includes Tymeshift, a modern workforce management tool built exclusively for Zendesk.

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7 Simple Strategies for Maximizing Customer Acquisition

Groove HQ

Amid so much noise, it’s becoming harder to perform customer acquisition efficiently. Today, […] The post 7 Simple Strategies for Maximizing Customer Acquisition appeared first on Groove Blog. Fortunately, you’re not limited to just one marketing channel.

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How CX can Supercharge Customer Acquisition Growth – 2024 Benchmarks

Customer Think

Accelerating Customer Acquisition through Customer Experience Transformation Most CMO’s and C-Suite members expect that a good customer experience will help their customer acquisition efforts – but few companies can forecast the impact so that the CX efforts can be analytically compared to traditional sales or marketing improvement efforts.

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6 Customer Acquisition Challenges Small Businesses Face (And How To Overcome Them!)

Groove HQ

That’s especially true when you’re faced with customer acquisition challenges […] The post 6 Customer Acquisition Challenges Small Businesses Face (And How To Overcome Them!) Yet the big question still looms: how do you get people to actually buy it? Attracting customers often feels like an uphill battle.

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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.

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The Marketer’s Dilemma: Acquisition vs. Retention

Customer Think

Should acquisition vs. retention really be a dilemma? Can’t there just be a balance between the two? Must one outweigh the other? Companies have long been pouring disproportionate resources – human, time, effort, capital – into the top of the funnel.

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7 Simple Strategies for Maximizing Customer Acquisition

Groove HQ

Amid so much noise, it’s becoming harder to perform customer acquisition efficiently. Today, […] The post 7 Simple Strategies for Maximizing Customer Acquisition appeared first on Groove Blog. Fortunately, you’re not limited to just one marketing channel.