Sat.Oct 05, 2024 - Fri.Oct 11, 2024

article thumbnail

Cross-Functional Collaboration: The Key Account Manager’s Secret Weapon

Account Manager Tips

The post Cross-Functional Collaboration: The Key Account Manager’s Secret Weapon first appeared on The KAM Coach Learn how Key Account Managers can leverage cross-functional collaboration to boost client satisfaction, drive revenue growth, and become a strategic leader within their organizations.

article thumbnail

From Search to Sale: Aligning Your SEO Strategy with Your Sales Funnel

The Center for Sales Strategy

In marketing, businesses often struggle to align their SEO efforts and sales objectives, leading to missed opportunities. However, by integrating SEO strategies with the sales funnel through a thoughtful content strategy, companies can attract high-quality leads and improve conversion rates. This alignment enhances online visibility and streamlines the sales process.

Sales 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Old Habits Die Hard

Vantage Partners

Some providers are stuck in old habits of spending most of their time, emphasis and focus on price. Explore the strategic implications, and learn how to adapt.

83
article thumbnail

SKO Advice for Leaders from John Kaplan and John McMahon

Force Management

Force Management Co-Founder John Kaplan and five-time CRO John McMahon recently had an in-depth discussion on the Revenue Builders Podcast about sales kickoffs. Combining their years of experience, they hashed out what works and what doesn't when it comes to planning and leading a kickoff event as a revenue leader. Listen to the full podcast conversation here.

article thumbnail

2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

article thumbnail

Headway Selling: What's Next When Value Selling Isn't Working

SBI Growth

Buying friction disrupts the customer lifecycle and grinds deals to a halt. Buyers are continuously reconciling how their environment and needs are changing as they evaluate suppliers and their solutions, and at the same time dealing with the complexity of internal coordination and changing buying processes.

article thumbnail

How to Master Social Listening in Sales

The Center for Sales Strategy

Social listening is a powerful tool that can provide crucial insights to help guide decision-making. Most businesses know this and may already have some social listening tactics. But does your current social listening strategy drive sales? Keep reading as we explore how social listening is linked to sales and offer some tips to help you grow your sales by improving your social listening.

Sales 85

More Trending

article thumbnail

How to Promote Continuous Improvement in The Workplace

Kainexus

Tony Hsieh, the former CEO of Zappos, famously said, “If you get the culture right, most of the other stuff will just take care of itself.” He might not have been thinking of a continuous improvement culture specifically, but he’s right. Culture is the foundation on which success is built. Strong leaders build the foundation for the culture they want to achieve.

article thumbnail

SBI Research Featured in Harvard Business Review: The Hidden Costs of CRO Turnover

SBI Growth

We’re excited to share the findings of our latest research, which was just published in Harvard Business Review: The Hidden Costs of CRO Turnover. I n the article, co-authored with my colleagues Bryan Kurey and Dave Lingebach, we examine the high costs of Chief Revenue Officer (CRO) turnover and its significant impact on company performance. The data is clear: replacing your CRO can often hurt growth more than it helps.

article thumbnail

Enhancing Prospecting Skills Through Targeted Training Programs

The Center for Sales Strategy

Prospecting is the cornerstone of sales success. It’s the process of identifying, qualifying, and engaging potential customers. However, many sales professionals find prospecting daunting. This is where targeted training programs can make a significant difference.

Sales 77
article thumbnail

What Is The MEDDIC Sales Methodology? A Beginner’s Guide

Nutshell

If you’re in the business of sales, you’ve likely heard of MEDDIC. But maybe you’re unsure of the finer details or want to brush up on your knowledge. In this guide, we’ll explain what the MEDDIC sales methodology is (including its two successors, MEDDICC and MEDDPICC), the pros and cons of the method, and how you can implement it into your team’s sales process.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Thriving in a Changing Market: Preparing B2B Sales Teams to Exceed Buyer Expectations

FinListics Solutions

B2B sales teams and executive buyers face a new reality where market shifts can turn strategies upside down overnight. Competition is intense, and clients demand more than just product knowledge—they expect insights, relevance, and a deep understanding of their business landscape.

B2B 63
article thumbnail

How to Build a Top Sales Team with a Great Sales Training Program

SBI Growth

Like a championship sports team that needs great athletes , exceptional salespeople are the lifeblood of a high-performing sales organization. But if you have recently recruited new salespeople, you probably have also experienced how brutal it is to try to hire top talent in today's market. Even during more favorable hiring conditions, hiring sales executives is risky.

article thumbnail

How To Streamline Customer Service: 7 Tips For Small Businesses

Groove HQ

We’re willing to bet your customer support agents have a lot on their plates. Juggling tickets, switching between apps, searching for information in disparate places… They’re working hard, but are they working effectively? If your team spends more time on tedious tasks than actually helping customers, you’re wasting valuable resources.

article thumbnail

eBook: Creating Value For Your Buyers

SOAR Performance Group

Why does your organization need a sales methodology? Why should you consider using our sales methodology in your organization? This 50 page eBook presents the SOAR Value Creation Selling Methodology. […] The post eBook: Creating Value For Your Buyers appeared first on SOAR Performance Group.

article thumbnail

1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

article thumbnail

How to Create a Predictive Customer Service Strategy (and Why You Should)

Help Scout

Learn how predictive customer service leverages AI, machine learning, and data analytics to anticipate customer needs, improve satisfaction, and boost loyalty.

59
article thumbnail

Mastering Sales With Agility feat. Stephen Drum

Sales Gravy

In this episode of The Sales Gravy Podcast, host Brad Adams interviews Stephen Drum, a retired Navy SEAL Master Chief, renowned keynote speaker, and author. Drum shares his unique insights on leadership, team building, and performance under pressure, drawing from his extensive military experience and his work as the co-creator of the US Navy Warrior Toughness program.

Sales 56
article thumbnail

6 Best Gmail Alternatives for Customer Emails

Groove HQ

If you’re looking at Gmail alternatives, chances are you’re already outgrown your mailbox. You need features designed specifically for customer service – enabling proactive support and automating repetitive tasks. With standard email – Gmail or otherwise – you can’t collaborate on emails effectively with the rest of your team. Digging through a mound of unorganized messages […] The post 6 Best Gmail Alternatives for Customer Emails appeared first on Groove Blog.

59
article thumbnail

Transforming Metropolis: ClearPoint Strategy for City Planning

ClearPoint Strategy

Discover how the City of Metropolis utilized ClearPoint to track their strategic plan and performance measures across the city - and share results with their citizens.

52
article thumbnail

How to Leverage Intent Data for Better Outcomes

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

article thumbnail

How to Win More Deals with Effective Sales Funnel Management

Brooks Group

Effective sales funnel management is important for optimizing your sales team’s performance. A well-managed sales funnel will move prospects through the sales process faster, reduce stalled opportunities, and help your team win more business. What Is a Sales Funnel? The sales funnel describes how customers move through the sales process. The funnel starts when a buyer first becomes aware of your company and ends when they become a paying customer.

article thumbnail

The Connection between Using AI in Sales and Change Management

QYMATIX

AI and Change Management – A Necessary Duo? As artificial intelligence (AI) becomes increasingly integrated into sales, a key question arises: Do companies really need comprehensive change management to successfully implement these technologies? Change management is often perceived as a complex, comprehensive process that requires extensive restructuring and significant investment.

article thumbnail

Will AI Replace Customer Service? (The Power of Human-AI Collaboration)

Groove HQ

The buzz around AI is undeniable, and its effects are far-reaching. Recently, we’ve seen marked changes in the customer service world, as more companies start using AI-based tools regularly. In fact, you may have heard people talking about how AI might replace customer service agents. So far that hasn’t been the case. Instead, these tools […] The post Will AI Replace Customer Service?

52
article thumbnail

How to evaluate your agency operations, with Harv Nagra

Account Management Skills

Welcome to episode 123. This episode will be particularly interesting for you if you’re responsible for your agency’s internal operations. You might be the operations director, head of project management, or even a client services director, but if you think your internal agency operations could be more efficient and streamlined, then this episode is for you.

article thumbnail

Negotiate Larger Deals More Quickly

What if there was a better method of changing the conversation with your customer from delivering pricing to delivering value solutions? A method that would help keep you in control, manage the uncertainty, and close larger deals more quickly for you and your company? There is.

article thumbnail

Overcoming Common Challenges During An Enterprise Sales Training Program

Brooks Group

Overcoming Common Challenges During An Enterprise Sales Training Program You’ve probably heard of sales training, but what about enterprise sales training? What’s the difference, exactly? As the world gets more complicated, so do customers’ pain points during sales conversations. What does this mean for sales professionals? Well, for one, the problems they must endure during their sales cycles have also gotten more complicated.

article thumbnail

ARPEDIO Welcomes New Global Advisory Board

Arpedio

At ARPEDIO, we are committed to pushing boundaries and redefining industry standards. As we continue to grow, we are thrilled to announce the formation of our new Advisory Board, consisting of three exceptional global industry leaders. Their expertise and insights will be instrumental in steering ARPEDIO toward new heights of success and innovation.

article thumbnail

How To Maximize Customer Service Speed: 5 Tips for Small Businesses

Groove HQ

Is your customer support team struggling to keep up? Every day, a tidal wave of tickets crashes down, each one representing a buyer waiting…and waiting…and waiting. While the goal of every customer service team is to offer a great experience, it’s hard to respond to all inquires in a timely manner. And when you have […] The post How To Maximize Customer Service Speed: 5 Tips for Small Businesses appeared first on Groove Blog.

article thumbnail

Maximising Alliance Success Through Regular Health Checks

Peter Simoons

As part of my services, I offer Alliance Health Checks, which many of my clients find invaluable. In fact, during a recent Alliance Conference hosted by the Association of Strategic Alliance Professionals (ASAP) in London, one of the speakers mentioned how they’d engaged me several times to assess the well-being of their alliances through my health checks.

article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

How to Ask for Payment Professionally: 8 Best Payment Email Templates

Hubspot Sales

98
article thumbnail

Master the Sandler Selling System for Lasting Client Relationships

DemandFarm

When customers’ needs are dismissed and their frustrations ignored, it’s no surprise they choose to walk away and never look back. Exceptional customer service isn’t just a courtesy; it’s necessary to build lasting relationships and keep customers coming back. Forging sustainable relationships with customers A strong, lasting bond with customers is the cornerstone of any successful business.

article thumbnail

How To Use AI for Small Business Marketing

Groove HQ

Feeling overwhelmed by all the buzz around AI? Not sure if and how it applies to your small business marketing campaigns? If so, you’re not alone. Many small business owners are concerned about the cost and practicality of implementing AI solutions. And there’s no one right answer for everyone. But AI can be a useful and low-cost […] The post How To Use AI for Small Business Marketing appeared first on Groove Blog.

article thumbnail

Ensuring SAM Initiatives Remain Prioritized in Times of Uncertainty

Whetstone

In today’s uncertain economy, strategic account managers (SAMs) face immense challenges as they try to sustain momentum on their initiatives. With market fluctuations, unpredictable corporate shifts, and continuous reallocation of resources, it is critical for SAMs to ensure that their work remains aligned with the strategic objectives of both their client and their own organization.

article thumbnail

Contact vs. Company Intent Signal Data

Contact and company intent data both have their advantages. Contact-level intent leads can be acted on immediately to reach active buyers, while company-level leads improve outcomes for account-based marketing and other programs. This infographic unpacks the advantages of both contact and company data and gives details about how B2B marketers can benefit from both.