SuperOffice

NOVEMBER 2, 2020

The ability to understand that comes through emotional intelligence. In this article, we’ll discuss: What emotional intelligence is. How to teach emotional intelligence to salespeople. What is emotional intelligence (EQ)? Wondering what emotional intelligence is? The result?

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Sandler Training

MAY 13, 2020

Mike Montague interviews Sandra Crozier-McKee on How to Succeed at Emotional Intelligence. The post How to Succeed at Emotional Intelligence appeared first on Sandler Training.

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Tenfold

JULY 21, 2017

Emotional intelligence (EI) refers to a person’s ability to recognize emotions within themselves and others, and understand these emotions. It is the ability to use emotional cues as guide to one’s thoughts, behaviors and actions. Emotional intelligence has an immense impact on sales performance.

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Sales Gravy

JUNE 4, 2021

What does emotional intelligence have to do with sales leadership? According to Colleen Stanley, who is the author of the hit new book Emotional Intelligence for Sales Leadership, a high EQ matters a lot. In fact, it is the real secret to building a high-performance sales team.

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CMOE

JULY 31, 2019

There’s been a lot of talk about emotional intelligence in the last few years. Many people believe that a person’s EQ (emotional quotient) is just as important as IQ , if not more so. Does emotional intelligence affect successful teamwork? Why Is Emotional Intelligence Important for Team Performance?

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Brooks Group

MAY 11, 2022

Successful leaders and superior performers can combat this with well-developed emotional intelligence (EQ) skills, which enable them to work well with a wide variety of people because they can respond effectively to rapidly changing conditions in the business world.

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Customer Think

FEBRUARY 1, 2024

It’s impossible to ignore the roles that chatbots play in today’s customer experience (CX) – some serve as sales associates, helping customers find the perfect product or service; others triage customer queries and issues. They weren’t always this helpful.

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Sales Gravy

JUNE 15, 2020

On part two of this Sales Gravy podcast series on sleep and sales performance, Jeb Blount (author of Sales EQ) and Jeff Kahn (CEO of Rise Science) discuss the impact of sleep on emotional intelligence and positive mindset. You will be surprised to learn that the lack of sleep makes it more difficult: to control your emotions.

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CMOE

JULY 31, 2019

There’s been a lot of talk about emotional intelligence in the last few years. Many people believe that a person’s EQ (emotional quotient) is just as important as IQ , if not more so. Does emotional intelligence affect successful teamwork? Why Is Emotional Intelligence Important for Team Performance?

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Strategic Planning and Management Insights

FEBRUARY 17, 2021

Robin is the Director of Ei4Change , a company that delivers educational training based on emotional intelligence. Today, Robin has taught emotional intelligence skills to over 100,000 people from 175+ countries via online training.

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Red Star Kim

JULY 3, 2023

Personally, I think emotional intelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. In this rapidly changing world, what would you consider the essential leadership qualities? The post Top six leadership qualities? appeared first on Kim Tasso.

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Red Star Kim

NOVEMBER 13, 2023

An important assessment that I use a lot is for Emotional Intelligence (EQ). Furthermore, whereas personality is fairly fixed we can improve our emotional intelligence. There is also a post on emotional intelligence and leadership Research on leadership and emotional intelligence (EQ) (kimtasso.com).

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Red Star Kim

MARCH 30, 2023

There are four core modules and two optional modules: Core Modules Components Facilitator Emotional Intelligence – The skills that matter most for effective leadership Use EQ to lead, engage and succeed as quickly and as powerfully as possible Addresses self-awareness, emotional regulation, adaptability and persuasive communication EQ-I 2.0

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MTD Sales Training

MAY 5, 2018

Episode 15 – Overcoming “I’ll Think About It”, Improving Emotional Intelligence, Brian Tracy on Dreaming Big. What you can do to improve your emotional intelligence. The post Overcoming “I’ll Think About It”, Improving Emotional Intelligence, Brian Tracy on Dreaming Big appeared first on MTD Sales Training.

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Customer Think

JANUARY 22, 2024

In this 4:11 video, learn how sales leaders must cultivate essential soft skills like emotional management, empathy, and assertiveness to foster trust, enhance execution, and address mental health challenges to consistently improve team performance.

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Sales Gravy

APRIL 26, 2018

Here are three emotional intelligence skills to look for in your next hire. s your team?s s Sales EQ? ve met this person. They are brilliant. Their ideas creative. And no one wants to work, interact or ?hang?

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Red Star Kim

MAY 2, 2023

Communication: Effective communication skills, including active listening and clear, concise writing, will be critical for building relationships, resolving conflicts, and ensuring that everyone is on the same page.

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MDI Training

JANUARY 29, 2024

Our MDI trainer and partner Vladimir Novac asked around and collected a few thrilling insights on the connection between artificial and emotional intelligence. Here are 9 ways in which artificial intelligence can support leaders with their development of emotional intelligence. Enjoy reading!

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Sales Gravy

OCTOBER 16, 2014

Many salespeople need to develop an emotional intelligence skill called reality testing. This is the ability to see things as they are rather than how you would like them to be. Here are three tips to help you improve your reality testing skills a

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Red Star Kim

FEBRUARY 14, 2023

kimtasso.com) Excellent 12% (2) Good 47% (8) OK 41% (7) Which consulting skill do you most need to develop EQ/emotional intelligence 0% An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Research on leadership and emotional intelligence (EQ) (kimtasso.com) Book review – Emotional Intelligence 2.0

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Sales Gravy

MAY 31, 2017

Increase your Emotional Intelligence even further with Jeb Blount's Best Selling Book, "Sales EQ."

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Account Manager Tips

AUGUST 14, 2022

Emotional intelligence 6. Emotional intelligence Key account managers work with others, in dynamic, high pressure situations. That's why emotional intelligence is an essential skill. Related courses: Empathy & Emotional Intelligence at Work. Emotional Intelligence at Work.

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Red Star Kim

JUNE 24, 2022

Empathy is one of the core elements of emotional intelligence. There’s a short (eight minutes) video explainer on empathy and emotional intelligence. . And this book explains emotional intelligence and includes a self-assessment of your EQ in four key areas. . Let me explain. . Congruence.

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Sales Gravy

MAY 20, 2017

On this episode of Sales Pipeline radio, Matt Heinz and Jeb Blount discuss emotional intelligence, Sales EQ, and Fanatical Prospecting. You'll be surprised to hear Jeb's opinion about how sales and marketing should work together and marketing's respo

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Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

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Whetstone

AUGUST 4, 2024

Emotional Intelligence in Sales Emotional intelligence (EQ) is the ability to understand and manage your own emotions, as well as recognize and influence the emotions of others. Developing emotional intelligence involves active listening, empathy, and self-awareness.

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SmartKarrot

APRIL 25, 2022

Emotional Intelligence is the ability to recognize, understand and handle emotions. People equipped with the power of emotional intelligence can handle their emotions as well as others. Thus, we consider emotional intelligence (EQ) one of the most desirable traits for a leader. Compassion.

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Customer Think

JUNE 15, 2024

In this episode of the Sales Leadership Awakening podcast, Steven Rosen and Colleen Stanley discuss the importance of emotional intelligence, particularly in building resilience within sales teams.

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Peter Simoons

MAY 19, 2024

Emotional Intelligence Emotional intelligence enables alliance managers to lead with empathy, self-awareness, and emotional regulation. Communication skills help to bridge gaps between different stakeholders and clarify the strategic path forward, thereby avoiding potential misunderstandings.

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Red Star Kim

JULY 7, 2023

Research on leadership and emotional intelligence (EQ) (kimtasso.com) shows that adaptability is one of the 12 domains of emotional intelligence (EQ). The ability to adapt behaviours depending on environment and situation is crucial for all change.

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Sales Gravy

MAY 8, 2013

In the late ’90s, researchers analyzed 40 organizations across a range of industries, and found that the level of emotional intelligence, compared with pure intellect or expertise, was the key difference between average and star sales performers.

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The Center for Sales Strategy

OCTOBER 17, 2023

How emotional intelligence really can boost the overall morale of your sales teams. Today, our guest is Laura Coristine, General Sales Manager at Cox Media Laura makes so many awesome points. Such as: Why, instead of asking for feedback, you should ask for “feedforward."

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Customer Think

MAY 24, 2023

Emotional intelligence (EQ) is critical to leadership. Daniel Goleman’s work regarding Emotional Intelligence (EQ) has been an […] EQ is also a crucial part of your customer experience design and delivery. Today, we are discussing EQ, what it is, and how it helps your customer strategy and leadership.

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Red Star Kim

OCTOBER 19, 2023

14% Responding better to telephone enquiries (and conversion) 43% Improving client service on the telephone 14% Building relationships on the telephone 29% Using the telephone to reach people proactively (initiate sales conversations) How would you assess your emotional intelligence?

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Strategic Account Management Association

MARCH 2, 2022

Emotional intelligence. My definition for emotional intelligence is the capacity to be aware of one’s self and to express one’s emotions and handle interpersonal relationships judiciously and empathetically.

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Hubspot Sales

AUGUST 28, 2024

Develop emotional intelligence. I would have focused more on developing my emotional intelligence and relationship-building skills from the start. Vaibhav Namburi , Founder of Smartlead.ai , says, “As a sales leader, I wish I had known that success in sales goes far beyond just closing deals.

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SmartKarrot

MARCH 3, 2021

On that note, promoting strong customer success emotional intelligence might keep you from these concerning numbers. Here, in this blog, we will walk you through the ins and outs of emotional intelligence. And 27% of the leadership assessments evaluate an individual’s emotional intelligence level.

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