Customer Think

APRIL 25, 2021

Whether you’re just starting as a new construction company or have years of industry experience under your belt, your customers should always be your main priority. You need to attract new customers and new projects if you want your construction business to continue growing and surviving, but this can sometimes […].

Construction 122

Construction 122

Customer Think

NOVEMBER 18, 2023

If there is one sector where there is still room to grow in terms of customer focus, it surely is the construction sector. I do not know what your experience is with construction companies, but mine is not terribly positive. How often are appointments to build or repair something cancelled at the last minute? How […]

Construction 64

Construction Customer Experience 64

Kainexus

JUNE 11, 2020

A growing number of construction firms are embracing the Lean methodology that emphasizes maximizing value for the customer while minimizing waste. The approach is simple and attractive in an industry where budgets, timeframes, and safety are all critical, but the project delivery is very different than traditional construction methods.

Construction 85

Construction Manufacturing Management 85

Customer Think

NOVEMBER 16, 2023

In the tough world of construction equipment rentals, achieving success is like putting together a puzzle with many pieces.

Construction 59

Construction Marketing 59

Customer Think

DECEMBER 22, 2023

Running a rental business that caters to the needs of construction companies requires a strong understanding of operational efficiency, financial health, and customer satisfaction. In equipment rentals, key performance indicators (KPIs) play an important role in providing insights about business performance.

Construction 52

Construction Management 52

CMOE

JUNE 9, 2022

Constructive vs. Destructive Feedback. Although some people view all feedback as damaging, there is a difference between destructive and constructive feedback. In contrast, constructive feedback is designed to help people make improvements and typically involves proposing solutions or opportunities for deeper dialogue.

Construction 59

Construction Innovation Communication Digitalization 59

QYMATIX

JUNE 7, 2022

The customer of mine at that time sold and serviced construction machinery of all kinds. The customers are construction companies as well as rental companies of construction machines. In addition to selling the construction machines, they also maintain and, if necessary, repair them. What can AI Achieve on the Shop Floor?

Artificial Intelligence 40

Artificial Intelligence Construction Manufacturing CRM 40

Customer Think

NOVEMBER 24, 2023

Introduction Construction equipment supply businesses continuously experience challenges. This article sheds light on the relationship between rising interest rates, their effect on construction equipment supply businesses, and how inventory management techniques, especially through software solutions, can mitigate the negative effects.

Construction 52

Construction Management Software Software 52

Kainexus

MARCH 27, 2019

While many people associate the Lean business methodology primarily with manufacturing, it is an ideal approach in the construction industry. Construction projects are complex. Lean construction software isn’t a requirement for leveraging the approach which seeks to respect workers, eliminate waste, and continuously improve.

Construction 47

Construction Software Software Manufacturing 47

CMOE

FEBRUARY 14, 2022

Collaboration thrives on constructive conflict, which can boost motivation , mutual understanding, and team performance. CMOE offers three constructive steps to manage conflict as a leader and inspire more meaningful collaboration and communication on your team. But of course, this requires mastering conflict management.

Construction 52

Construction Management Brainstorming Leadership 52

Planview

JULY 6, 2017

Our clients in the construction business tell me that the industry enjoys flush times, once again. Many construction firms are family led. Connecting Lean Construction with Collective Intelligence. Every construction firm, primes and subs, values the captured client as a source of repeat business.

Construction 40

Construction Digitalization Meetings Suppliers 40

Planview

JULY 6, 2017

Our clients in the construction business tell me that the industry enjoys flush times, once again. Many construction firms are family led. Connecting Lean Construction with Collective Intelligence. Figure 1: the six tenets of lean from the Lean Construction Institute. Employees become extended family.

Construction 40

Construction Digitalization Meetings Suppliers 40

Customer Think

JULY 5, 2024

They were “constructed” with a “strong run game that ensures balance” and keeps their […] Mike Jones, writing for “The Athletic” outlines the way the Kansas City Chiefs were able to dismantle the Baltimore Ravens on the way to the Super Bowl. The Ravens, prior to this game, notes Jones, had been a very balanced team.

Construction 59

Construction 59

Holden Advisors

NOVEMBER 3, 2021

Some time ago, Holden Advisors assisted a company that sold construction dirt by helping them better define their value. But companies often deflect pricing and value statements when they consider their product a commodity. The truth is, it doesn’t matter if you are (or think you are) selling a commodity when it comes to value.

Procurement 369

Procurement Finance Construction Government 369

Flevy

APRIL 25, 2024

The ZMET Framework involves several steps, starting with an in-depth interview where participants share their stories and construct metaphors related to a topic. These metaphors are then analyzed to reveal the cognitive and emotional constructs that influence consumer behavior.

Construction 52

Construction Digital Transformation Communication Decision-making 52

SBI Growth

FEBRUARY 4, 2014

It’s that time again. There was a change to your territory. Now your manager is in town to spend the next two days with you. After a few slightly awkward sales calls you break for lunch. Just as you bite into your club sandwich, the boss asks a question. “Do Do you have a plan for prioritizing your accounts?”. How will you respond?

Construction 129

Construction Prioritization Decision-making Management 129

Customer Think

MARCH 19, 2023

Applauding efforts through positive feedback and respectfully offering constructive criticism boosts morale and helps employees improve. Setting up a feedback culture in your company facilitates productivity, clear communication, and holistic growth in your workforce. However, your feedback system […]

Construction 119

Construction Facilitation Communication Management 119

Aepiphanni

JANUARY 25, 2022

Our TCC story started several years ago when the CEO of Triple Crown Construction expressed a desire to grow his company in a way that allowed him to oversee operations and reorganize the business by developing an expanded team […].

Construction 98

Construction Media Software Software 98

Sales Readiness Group

DECEMBER 19, 2022

Providing regular, constructive feedback to sales representatives on their performance is an important part of their development, and long-term success, and an essential part of your role as a sales manager. Performance-related feedback is inextricably linked to sales coaching, but can also be given “in the moment” and informally.

Construction 118

Construction Sales Sales Management Management 118

Strategic Planning and Management Insights

MARCH 20, 2023

Our strategic planning services offer guidance on how a strategic planning facilitator can provide support in constructing an effective strategic plan that ensures your strategy is communicated and implemented across your entire organization.

Construction 98

Construction Leadership Facilitation Management 98

Strategic Planning and Management Insights

FEBRUARY 27, 2023

Our strategicplanning services offer guidance on how a strategic planning facilitator can provide support in constructing an effective strategicplan that ensures your strategy is communicated and implemented across your entire organization.

Construction 98

Construction Facilitation Communication Organization 98

Strategic Planning and Management Insights

MARCH 7, 2023

Our strategic planning services offer guidance on how a strategic planning facilitator can provide support in constructing an effective strategic plan that ensures your strategy is communicated and implemented across your entire organization.

Construction 98

Construction Facilitation Communication Organization 98

Strategic Planning and Management Insights

FEBRUARY 12, 2023

Our strategic planning services offer guidance on how a strategic planning facilitator can provide support in constructing an effective strategic plan that ensures your strategy is communicated and implemented across your entire organization.

Construction 98

Construction Facilitation Communication Organization 98

Strategic Planning and Management Insights

FEBRUARY 7, 2023

Our strategic planning services offer guidance on how a strategic planning facilitator can provide support in constructing an effective strategic plan that ensures your strategy is communicated and implemented across your entire organization.

Leadership 98

Leadership Construction Facilitation Communication 98

SBI Growth

FEBRUARY 4, 2014

It’s that time again. There was a change to your territory. Now your manager is in town to spend the next two days with you. After a few slightly awkward sales calls you break for lunch. Just as you bite into your club sandwich, the boss asks a question. “Do Do you have a plan for prioritizing your accounts?”. How will you respond?

Construction 86

Construction Prioritization Decision-making Management 86

Customer Think

APRIL 10, 2024

Practical strategies for delivering constructive feedback and fostering growth are shared, emphasizing the importance of […] In this episode of the Sales Leadership Awakening Podcast, host Steven Rosen and Colleen Stanley delve into mastering difficult conversations, stressing preparation and agreement on the next steps.

Emotional Intelligence 56

Emotional Intelligence Construction Sales Leadership Leadership 56

Brooks Group

JUNE 13, 2024

Stronger Team Cohesion While differences of opinion can be divisive, the resolution process can actually bring the team together around a unified way of operating, when done constructively. Shared Organizational Knowledge The process of healthy debate surfaces insights, techniques, and creative ideas.

Energy and Utilities 115

Energy and Utilities Decision-making Construction Sales 115

Hubspot Sales

MAY 27, 2024

You’ve also got weeks of homework to do on construction crews, contractors, materials, and pricing. Just promise you’ll vet your construction crew, okay? It’s not quite like buying another property, but you should be prepared to shell out ~$40k+ on average.

Construction 79

Construction Finance Investors eCommerce 79

Cranfield Executive Development

MARCH 7, 2024

How the narratives we construct about ourselves and our organisations can influence the success or failure of strategic initiatives.

Construction 52

Construction 52

Sales Gravy

OCTOBER 2, 2023

Constructive feedback and coaching are essential for growth in role-playing. Constructive feedback and coaching are essential for growth in role-playing. Salespeople should seek feedback from their leaders, peers, or even trusted individuals outside the team.

Sales Training 98

Sales Training Construction Sales Innovation 98

Kainexus

JANUARY 20, 2022

Today, PDSA is prevalent in healthcare, hospitality, education, construction, and professional services. Although it started in manufacturing, the PDSA model for improvement can be applied to any process, making it applicable across almost every industry.

Healthcare 107

Healthcare Construction Manufacturing 107

Kainexus

JANUARY 4, 2023

From healthcare to manufacturing and construction, and beyond, the effort and energy put into business process improvement is directly related to measurable results and financial benefits. Organizations that successfully instill a culture of continuous improvement constantly outperform the competition, regardless of size or industry.

Healthcare 80

Healthcare Construction Manufacturing Organization 80

Arpedio

FEBRUARY 20, 2024

Building Constructive Tension: Challengers are not afraid to challenge the customer’s assumptions or push back on objections. They create constructive tension by highlighting areas where the customer may be overlooking opportunities or underestimating risks.

Construction 40

Construction Sales Sales Environment Management 40

Kainexus

AUGUST 2, 2022

Most of these process improvement approaches have roots in the manufacturing sector but have been adapted to fit every industry, from healthcare to construction. Because of that, they offer increased customer satisfaction, lower operating costs, more engaged employees, and overall more successful organizations.

Healthcare 95

Healthcare Construction Manufacturing Organization 95

Help Scout

AUGUST 22, 2023

Every customer-facing team should be asking for constructive insights from their customers. These customer feedback email templates take the guesswork out of how to ask. Read the full article

Construction 52

Construction 52

Upland

JUNE 14, 2022

This model, which tracks six high-level constructs like executive engagement, measurement, and process improvement, gives our PS project managers a tool they can use to drive conversations from the first day of a project.

Construction 195

Construction Software Software Profitability 195

Strategic Planning and Management Insights

FEBRUARY 16, 2023

Our strategic planning services offer guidance on how a strategic planning facilitator can provide support in constructing an effective strategic plan that ensures your strategy is communicated and implemented across your entire organization.

Construction 75

Construction Facilitation Management Communication 75