eCommerce Related Topics 
Agile CRM
JANUARY 7, 2021
What is eCommerce Marketing? But an extensive definition would be to account for eCommerce marketing as the procedural act of exchange (buying and selling) of products and services through electronic channels or online platforms. Best Practices for implementing eCommerce marketing.
Groove HQ
JUNE 24, 2022
The post 2022 Ecommerce Platform Guide: WooCommerce vs BigCommerce appeared first on Groove Blog.
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Customer Think
JANUARY 23, 2023
Are you an eCommerce retailer? – Revenue in the eCommerce market is projected to reach US$4.48tn in 2023. Are you facing challenges in your business operations? Are you unable to serve the changing customer needs?
Customer Think
FEBRUARY 27, 2023
E-commerce has become the preferred mode of shopping. The Covid-19 pandemic pushed people to use e-commerce websites and applications to buy online. The ease of purchasing, paying, and returning goods has set the trend for online purchases.
Customer Think
OCTOBER 12, 2022
In 2020, eCommerce sales reached $794.5 However, with so many businesses now participating in eCommerce, it can be difficult to set yourself apart from the competition and connect with your audience. billion in the US alone. This is excellent news for the sector.
SBI Growth
AUGUST 12, 2020
With eCommerce increasing more in the last 90 days than during the previous 10 years combined, digital transformation is no longer a buzz phrase. Your company’s ability to interact and transact virtually with your customers and prospects will ultimately determine.
Customer Think
DECEMBER 21, 2021
Follow this process to design the ultimate customer experiences eCommerce Personalization is the process of delivering personal experiences on eCommerce sites by dynamically showing content, product recommendations, and specific offers based upon previous actions.
Help Scout
DECEMBER 15, 2021
Shipping costs are a primary cause of ecommerce complaints. Here's what support teams can do to reduce complaints and respond effectively. Read the full article
Customer Think
JULY 28, 2021
Image Source Ecommerce multichannel marketing—consistent brand presence across multiple online and offline channels—is an […].
Groove HQ
MARCH 29, 2022
We’ve assembled some of the most relevant statistics in ecommerce over the past few years. The post 2022 Ecommerce Statistics Report by Groove appeared first on Groove Blog. Customer Support
Groove HQ
JULY 11, 2022
One thing is clear: these are two highly popular, highly accessible platforms for turning your dream into a real, live, working ecommerce store. The post 2022 Ecommerce Platform Guide: Shopify vs WooCommerce appeared first on Groove Blog.
Groove HQ
APRIL 11, 2022
In so many ways, it’s never been a better time to be in ecommerce. The post 2022’s Best Ecommerce Marketing Strategies appeared first on Groove Blog. This is the era of the online store. Here's a guide to help you market better!
Customer Think
JUNE 20, 2022
The eCommerce industry has been booming over the past few years. In 2021, retail eCommerce sales amounted to over $4.9 The fact that you’re here shows that you either already have an eCommerce business, or you’re highly considering starting one soon […].
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Groove HQ
JUNE 7, 2022
Evaluating Shopify and Magento for your ecommerce CMS? The post 2022 Ecommerce Platform Guide: Shopify vs Magento appeared first on Groove Blog. We've done the leg work and pulled the information together so you can make an informed decision!
Groove HQ
JULY 18, 2022
The post 2022 Ecommerce Platform Guide: WooCommerce vs. Magento appeared first on Groove Blog. On one hand, WooCommerce: built on (free) WordPress, charging you nothing to use its services. Or Magento: built for large enterprises, people with big budgets, and large development teams.
Groove HQ
JULY 20, 2022
The post Comparing the Best Ecommerce Platforms in 2022 appeared first on Groove Blog. The debate rages between WooCommerce, Shopify, Magento, and BigCommerce for best ecomm platform -- we'll help you find the best one for you.
Help Scout
OCTOBER 13, 2021
This list of 11 standout ecommerce customer service platforms will help you find the perfect tool to improve your company's customer support. Read the full article
Customer Think
OCTOBER 13, 2022
When businesses first experienced the eCommerce boom, establishing an online presence to retain existing customers and attract prospects was the greatest challenge.
Customer Think
FEBRUARY 21, 2023
As a result, SaaS companies must keep pace with these changing expectations to remain competitive and succeed in the eCommerce space.
Customer Think
NOVEMBER 7, 2021
When it comes to an eCommerce store, it’s all about how much you put into your store will pave […]. Wouldn’t you believe, 36% of small businesses do not have their website at all?
Groove HQ
JULY 7, 2022
The post 2022 Ecommerce Platform Guide: BigCommerce vs Magento appeared first on Groove Blog. Flip a coin and you probably can’t go wrong.
Customer Think
OCTOBER 12, 2021
The importance of customer engagement in ecommerce businesses has grown manifold ever since the expansion of technology. That is why for the steady growth of the ecommerce business, a high-end customer engagement strategy is essential.
Customer Think
AUGUST 19, 2022
Source: Pixabay Personalization has emerged as the middle name for many eCommerce businesses. Thanks to giants such as Amazon, the benchmark for eCommerce website personalization has risen ten-fold.
Groove HQ
MARCH 29, 2022
The post Ecommerce CMS Solutions Guide for Small Businesses appeared first on Groove Blog. Learn about specific CMS solutions, what they offer, ease of use, and how to choose between them. Customer Support
Groove HQ
JUNE 13, 2022
The post 2022 Ecommerce Platform Guide: Shopify vs BigCommerce appeared first on Groove Blog. When you compare BigCommerce vs Shopify directly, you’ll find that there is a clear choice for you. We'll help you determine the best fit.
Hubspot Sales
MAY 15, 2020
But even as we are navigating our new normal, there is one place that is experiencing an incredible boom in traffic: eCommerce websites. In other words, if you don’t have an eCommerce store, now is probably the perfect time to make the investment. Chatbots are personalizing eCommerce.
Customer Think
JANUARY 24, 2022
Image Credit: Pixabay The eCommerce industry has been experiencing a boom in the past two years. With the advent of the global pandemic, more people resorted to eCommerce to meet their needs.
Customer Think
DECEMBER 1, 2022
In 2020, global ecommerce sales crossed$4.28 Ecommerce is a 24-hour business where speed is of the essence. The internet has revolutionized the worlds of online shopping and retail. trillion, with no sign of this growth slowing down.
Customer Think
JANUARY 23, 2023
B2B eCommerce remains one of the fastest growing and important channels for increasing revenue. According to Digital Commerce 360, manufacturers grew their B2B eCommerce by 18.4%, to $543.25 billion in 2021 from $458.7 billion. This growth is almost 1.5
Groove HQ
APRIL 6, 2022
Everything you need to know about ecommerce in one spot. The post A Guide to Ecommerce for Anyone in 2022 appeared first on Groove Blog. Definitions and advice and tools and more! Customer Support
Groove HQ
MARCH 29, 2022
Evaluating ecommerce platforms can be tough, so we've done the hard part for you. The post Groove’s Guide to Selecting Your Enterprise Ecommerce Platform appeared first on Groove Blog.
Nutshell
JANUARY 30, 2023
Shopify in itself is a robust ecommerce platform. To scale your ecommerce business, consider integrating a customer relationship management (CRM) tool into your Shopify site. The post 4 Best Shopify CRMs for Your Ecommerce Business appeared first on Nutshell.
Crank Wheel
JANUARY 26, 2022
This post describes the unique characteristics of B2B eCommerce and some common misconceptions that can confuse and drive B2B companies off track in their digital transformation strategies
Customer Think
OCTOBER 21, 2021
In these modern times, B2B marketing in the eCommerce sector is proving to be challenging for companies. What’s interesting is that the B2B brands eCommerce sector has a tremendous […].
Groove HQ
JULY 6, 2022
Shopify hosts over one million stores, making it a top choice for countless ecommerce professionals who need a quick way to build an efficient shop. The post Shopify Alternatives Ranked for Ecommerce Stores in 2022 appeared first on Groove Blog.
Customer Think
OCTOBER 24, 2021
Are you interested in increasing your eCommerce sales in 2022? If so, you’re not alone. Business owners and marketers across all industries understand that they would have a tough time reaching their target audience and securing more sales without digital marketing.
Customer Think
NOVEMBER 9, 2022
Upsell and cross-sell account for more than 30% of online revenue, which means they should be a critical component of eCommerce planning.
Customer Think
DECEMBER 14, 2021
Marketers get closer to true personalization- an essential part of customer retention The Covid-19 pandemic is undeniably one of the driving forces in the newest rise of eCommerce.
Zendesk
JULY 22, 2022
The ecommerce market has exploded over the past few years and is continuing to grow at an accelerated rate. With more people doing their shopping online than ever before, ecommerce CX has become a priority for many businesses. The future of ecommerce customer service success.
Customer Think
NOVEMBER 19, 2021
Data-driven segmentation and personas drive digital personalization The skyrocketing consumer demand continues to cause more aggressive competition in the online retail industry. It is undeniably one of the most thriving industries in the world today, magnified by the Covid-19 pandemic.
Groove HQ
FEBRUARY 13, 2019
When it comes to doing business online, ecommerce is among the most challenging industries to be in—and ecommerce customer service is no joke, either. The post The Little Big Guide to Ecommerce Customer Service appeared first on Groove Blog. The proliferation of platforms like Shopify and WooCommerce makes setting up shop virtually free, so you constantly have to battle nimble entrants trying to steal a slice of the pie. At […].
Customer Think
JULY 22, 2021
In layman terms, Quick Response (QR) codes are the world’s modern intake of barcodes. They contain a tremendous amount of heterogeneous information in comparison to the limited uniform data of traditional scannable codes.
Customer Think
AUGUST 12, 2021
Managing complaints is commonly the worst part of running your ecommerce business. No one enjoys being told what they’re doing wrong and even less when the whole world can see it.
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