article thumbnail

Zendesk for Passenger Transportation

Zendesk

Because of legacy infrastructure, transportation companies have unique challenges to consider when choosing a CX platform. The post Zendesk for Passenger Transportation appeared first on Zendesk. At Zendesk, we empower you to deliver modern CX that is adaptable to your use cases.

article thumbnail

Delivering transformative messaging experiences to your transportation, travel, and hospitality customers

Zendesk

And it can be a challenge to provide seamless customer service within the massive ecosystem of customers, airlines, ground transportation, hotels, tour operators, travel agencies, and more. Travelers are on the move again, and their expectations are almost as high (maybe even higher) as cruising altitude.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Modern CX is long overdue in the passenger transportation industry

Zendesk

But to make a good impression, passenger transportation companies need to take an honest look at their customer experience and prioritize needed changes to modernize their experience for the next generation of sightseers, vacationers, business travelers, and digital nomads.

article thumbnail

Charting a course to digital transformation in the passenger transportation industry

Zendesk

The transportation industry has been slow to modernize its digital infrastructure, resulting in frustrating experiences for crews, support staff, and passengers alike. The post Charting a course to digital transformation in the passenger transportation industry appeared first on Zendesk.

article thumbnail

Overcoming Challenges: Implementing IoT Solutions in Transport and Logistics

Customer Think

In the ever-evolving world of transport and logistics, the implementation of Internet of Things (IoT) solutions has emerged as a game-changer. With IoT, the ability to seamlessly connect and monitor various devices and systems has revolutionized the industry, promising increased efficiency, real-time tracking, and improved safety.

article thumbnail

How Royal Became a Trusted Advisor and Streamlined Solutions Saving $300,000 Per Patient

Strategic Account Management Association

Royal Ambulance is a California-based transportation company committed to connecting patients and providers in the healthcare continuum through transportation, technology and seamless experiences. Decrease the time case managers spend on scheduling patient transport. By Roshni Patel, Customer Success Manager, Royal Ambulance.

article thumbnail

The Three Levels of Artificial Intelligence – We’ve Only Just Begun

Customer Think

Advanced technology operates behind the scenes, powering and optimizing smartphone apps, transportation, healthcare, retail, and more. Artificial Intelligence (AI) – the capability of a machine or piece of software to display human-like intelligence – permeates our daily lives, often in ways we do not notice. It touches us in myriad ways.