Client Development Related Topics 
Account Manager Tips
MAY 25, 2021
In other words, spend more of your time and resources on the clients with the best growth potential. Key account management origin story Once upon a time, not only did sales reps win the client, they also supported them long after the deal was done. Sales people won the clients.
Red Star Kim
JULY 11, 2022
Key issues in Marketing and Business Development Planning: Engage, Analyse, Expand, Innovate and Measure. This means that we often fail to discover and respond to client interests and needs. It lacks a pull or client-centric approach. 40% Selling (winning new clients).
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Account Manager Tips
APRIL 26, 2021
Hard work Key account managers are responsible for the most important clients a company has. As a key account manager, you lead the relationship between your organization and your most important clients. Understand your client's business model and define value-added solutions.
Outbound Engine
NOVEMBER 17, 2022
How often you’re in front of your clients, and the quality of your brand identity, can literally make or break the success of your business. Every interaction you or your company has with a client develops your brand’s identity for better or for worse.
Arpedio
AUGUST 24, 2022
Account Planning: Manage Long-Term Account Development. Account Planning: Manage Long-Term Account Development. ? Think of it like this: a marketing strategy that sales, marketing and account management professionals use in order to maintain marketing efforts to their existing clients.
Account Management Skills
AUGUST 8, 2022
So, for agencies, it will be even more important than ever to look after their current clients. The first one is to categorise your clients. Now, by that I mean, are you prioritising the clients you know you can add value to. Who are the clients you actually want to work with?
Arpedio
JANUARY 11, 2023
The practice involves managing relationships with customers and clients, and keeping them happy by making sure that their needs are met. You can say, it’s a post-sales role that focuses on nurturing the client relationships. Develop Beneficial Account Relationships.
Blue Canyon Partners
OCTOBER 13, 2020
Developing innovative next level technologies to leapfrog your core market Entering and bringing innovation to adjacent markets Creating innovative new business models to capture more value. Developing next level technologies or entering adjacent markets are new ways of adding revenue.
Blue Canyon Partners
OCTOBER 13, 2020
Developing innovative next level technologies to leapfrog your core market Entering and bringing innovation to adjacent markets Creating innovative new business models to capture more value. Developing next level technologies or entering adjacent markets are new ways of adding revenue.
Account Management Skills
JANUARY 21, 2022
The book will help you understand how to communicate more effectively with absolutely anyone; clients, colleagues, family members etc. Understanding your Client’s Business & Needs. And if you want your client to tell you more about his business you need to ask great questions.
Revegy
AUGUST 12, 2020
Developing customer insights isn’t a one-time, static exercise. It is an ongoing effort that should be an integrated part of your client development and account planning strategy. Empower the entire organization to drive client success through transparency.
Blue Canyon Partners
DECEMBER 4, 2020
Disruptive opportunities can: Enable B2B players to place their bets correctly on adjacencies Create new businesses Develop new monetization models with recurring revenue structures Exploit hidden situations that result in profitable, sustainable growth.
Blue Canyon Partners
DECEMBER 4, 2020
Disruptive opportunities can: Enable B2B players to place their bets correctly on adjacencies Create new businesses Develop new monetization models with recurring revenue structures Exploit hidden situations that result in profitable, sustainable growth.
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Agile CRM
DECEMBER 14, 2022
Give clients the support they need by providing a comprehensive menu that is organized so that customers may choose their preferred query fast. It enables your agents to reach more clients more quickly, boosting productivity.
Revegy
FEBRUARY 4, 2020
By changing the dynamics between customer and provider, companies that earn trusted advisor status see significantly more wins, close deals faster, and are less likely to get blindsided by a client’s internal turmoil. Part 1: Developing Customer Insights.
Nutshell
OCTOBER 19, 2020
Variations of industrial recycling or manufacturing recycling are better for our SEO because they are more relevant to our service and for B2B client development. Kayla Centeno, Client Services Manager at Markitors.
Account Management Skills
JANUARY 9, 2023
She is also the founder of the Lemur Foundation, a foundation that donates top up budget to charity clients investing in digital, and as if that wasn’t enough, and you’ll find out more because she’s going to tell her story. So obviously, your clients were aware.
Account Management Skills
AUGUST 24, 2021
Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan.
Hubspot Sales
OCTOBER 19, 2020
For example, if a sales coach is developing a training plan for a rep they are working with, their ability to collaborate with the rep’s manager to understand the rep’s current level of performance can make all the difference in creating a relevant training plan.
SmartKarrot
DECEMBER 20, 2022
Develop a digitally-led, low-touch customer communication/engagement strategy through the customer lifecycle – including onboarding and launch. Develop processes to manage escalated and at-risk, low-touch customers with a focus on maximizing ROI. Aid clients in achieving their goals.
SmartKarrot
APRIL 22, 2022
Role: Client Success Director – Public Sector Location: Owings Mills, MD, US Organization: CareFirst BlueCross BlueShield As a Client Success Director, you will manage and develop a set of assigned accounts to increase productivity and sales of company products.
SmartKarrot
MARCH 10, 2022
Role: Vice President of Customer Experience Location: Remote, United States Organization: Sales Boomerang As a Vice President of Customer Experience, you will develop a vision and strategy for the customer experience organization. Ensure retention of key clients and growth of their accounts.
SmartKarrot
SEPTEMBER 14, 2021
Align with other leaders in the Customer Experience org to develop streamlined processes and customer-obsessed solutions. Gather feedback from other departments (Sales, Client Services, Product, etc.) Engaging clients in the Voice of the Customer (VoC) program.
SmartKarrot
AUGUST 12, 2021
Lead the development and implementation of the customer success strategy. Actively coaches and develops the team through effective communication, mentorship, and leadership; acts as a point of escalation. Measures and develops a plan to increase net promoter score (NPS).
SmartKarrot
JUNE 30, 2021
Building strategic relationships across multiple stakeholders across the clients to ensure alignment with business goals. Develop and regularly report on customer success KPIs that will measure new and repeating customers, as well as and customer satisfaction. Role: Sr.
SmartKarrot
FEBRUARY 3, 2022
Develop a scalable elegant and innovative customer success playbook that sets clients up for success and maximizes the value of BetterUp Care offerings. Develop customer advocacy and secure customer success stories and references.
SmartKarrot
JANUARY 12, 2021
Role: Customer Success Director Location: Remote, Denver, CO, US Organization: Healthgrades As a Customer Success Director, you will develop the strategies needed to help clients make an informed decision through a consultative sales approach.
SmartKarrot
JANUARY 8, 2021
Role: VP of Customer Success Location: Greater Chicago Area, US Organization: Lucas James Talent Partners As a VP of Customer Success, you will act as the Executive Sponsor for multiple fortune 100 clients. Develop and foster executive level relationships within clients.
SmartKarrot
DECEMBER 14, 2021
Hire, develop and mentor team members, building a customer-centric culture that owns and solves complex technical challenges for Logi’s most innovative and active customers. Become an expert in Chattermill’s technology and the possibilities it opens up for the clients.
SmartKarrot
OCTOBER 13, 2020
Role: Director, Customer Success Location: Burbank, CA, US Organization: CyberCoders As a Director of Customer Success, become an expert on the product suite; providing best-in-class customer service to the worldwide client base.
SmartKarrot
MARCH 8, 2022
A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Focused on customer happiness, Anika is passionate about developing and maintaining good relationships with customers.
SmartKarrot
JULY 2, 2021
As a Director of Customer Success, you will develop and lead a functional strategic plan to support top-level objectives. Develop and implement strategic plans to ensure close oversight on overall customer health and successful execution of deliverables against Service Level Agreements.
SmartKarrot
JUNE 21, 2021
Evaluate, optimize current and recommend new strategies to grow client business. Develop and advise on best practices in change management, and identify opportunities for continuous improvement. Assist with challenging client requests or issue escalations as needed.
SmartKarrot
APRIL 20, 2021
Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.
SmartKarrot
DECEMBER 22, 2020
Role: VP, Customer Success Location: San Francisco Bay Area, US Organization: NexHealth As a VP of Customer Success, you will inspire, recruit, and develop top talent Customer Success team leaders and members who bring a customer-centric view to their everyday roles.
SmartKarrot
JANUARY 10, 2022
Developing a trusted advisor relationship with key stakeholders and executive sponsors. Develop and expand customer accounts by driving product usage and increasing the user base in customer accounts. Ensure a high level of impact and client satisfaction with the services rendered.
SmartKarrot
JULY 26, 2022
Role: Customer Success Director Location: Remote, United States Organization: Technisys As a Customer Success Director, you will organize work and deliver services to clients that position Technisys as a global leader in client experience and service delivery.
SmartKarrot
JULY 19, 2022
Role: Director of Client Success Location: Tampa, FL, US (On-site) Organization: MiSource As a Director of Client Success, you will manage a team of Account Managers to provide leadership, training, and coaching.
SmartKarrot
MAY 9, 2022
Role: Director of Customer Success Location: Chicago, IL, US (On-site) Organization: William Blair As a Director of Customer Success, you will establish a new world-class customer success team of high-performing CSMs with deep industry expertise that can deliver client value.
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