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State of Manufacturing CX 2023

Zendesk

Manufacturing companies can anticipate the future and show up strongly against competitors by delivering great customer service. Our State of Manufacturing report offers examples of how companies are evolving their customer relationships. The post State of Manufacturing CX 2023 appeared first on Zendesk.

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How to Manage a Sales Pipeline for a Manufacturing Company

Nutshell

As a manufacturing company, a steady customer base is key to your business’s growth, and the best way to maintain that customer base is through sales pipeline management. Today we’re discussing how to manage a sales pipeline for a manufacturing company by looking at five management tactics you can employ today.

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Continuous Improvement With Lean Systems in Manufacturing | KaiNexus

Kainexus

Continuous improvement, often called Kaizen, is a fundamental concept in manufacturing that emphasizes the ongoing, incremental enhancement of processes, products, and operations. In manufacturing, continuous improvement is vital as it leads to increased productivity, higher product quality, reduced waste, and cost savings.

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Applications Of Artificial Intelligence In Manufacturing Industry

Customer Think

Artificial Intelligence (AI) is transforming the manufacturing industry, leading it to a new era of innovation and efficiency. By leveraging artificial intelligence, manufacturers are optimizing their operations, enhancing supply chains, and overcoming challenges. enables manufacturers to refine production […]

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Problem Solved: Boost Resilience with Supplier Diversity

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

No matter what industry you’re in – whether it’s product management, software, or manufacturing – you’re going to benefit from incorporating supplier diversity into your dynamic strategy.

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Gemba Walk Checklist for Manufacturing [How To] | KaiNexus

Kainexus

The term "Gemba" comes from Japanese and is widely used in various industries, particularly in lean manufacturing practices (or lean in other settings). In the manufacturing context, it refers to the place where value is created, where the actual work happens, such as the shop floor or production line.

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Should I Use a Manufacturing-Specific CRM?

Nutshell

If you’ve landed on this page, it’s likely because you’re trying to decide what kind of customer relationship management (CRM) platform to get for your manufacturing business. Today we’re helping you answer the question, “Should I use a manufacturing-specific CRM?” Table of Contents What is a manufacturing-specific CRM?

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. Curious to know how your peers are navigating ongoing disruption? So what’s working now? What should your plans for 2023 include?