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Succeeding at Digital Transformation in Today’s World

Customer Think

As of right now, digital transformation is the phrase of choice. Now, before we get into how to achieve success in digital transformation, let’s first discuss what digital transformation is.

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How Digital Transformation is Driving Retail Customer Experience

Customer Think

Digital transformation is the strategic adoption of various digital technologies, used for improving processes, productivity, enhancing customer care, improving employee experience, managing business risks and helping control costs.

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Knowledge Graphs, a Tool to Support Successful Digital Transformation Programs

Customer Think

Organizations are becoming more aware of the potential of knowledge graphs, but many digital leaders […]. Article Column Editor's Pick Enterprise Technology Seth Earley: Digital Transformation and Artificial Intelligence: Smart Practices

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Want to Buy Some…Digital Transformation?

Revenue Storm

Almost every technology company and salesperson on the planet is selling some form of Digital Transformation today. The sad truth is everybody selling Digital Transformation sounds the same. Digital Transformation is not a solution or a service; it’s a strategy!

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How to Overcome the Pain Points of Your CRM

When used effectively, a CRM can be the life blood of your sales team – keeping everyone organized, efficient, and at peak productivity. Leveraging leading industry research from industry analysts, this eBook explores how your sales team can gain back valuable time.

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10 Tips to Overcome Obstacles of AI-Enabled Digital Transformation

Customer Think

Is AI driving digital transformation? Or is digital transformation driving the adoption of AI? Numerous studies show that large organizations are realizing only limited success in digital transformation projects.

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How to Navigate the 5 Stages of Organizational Maturity in Digital Transformation

Customer Think

In contemplating digital transformation program investments, executives ask two things: What is the current state costing us, and does it make economic sense to fix it? Transformations seek to improve some aspect of the customer experience or the backend processes that enable that experience. Article Column Editor's Pick Enterprise Technology Leadership Seth Earley: Digital Transformation and Artificial Intelligence: Smart Practices

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Removing Friction from Information Flows: Vital for a Successful Digital Transformation

Customer Think

A critical step in digital transformation is to enable the free flow of information throughout the enterprise. But various forms of friction can obstruct this flow. Friction is anything that slows down information access, information retrieval or information manipulation.

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How to Develop a Digital Transformation Strategy

Customer Think

What is Digital Transformation? Digital transformation is the implementation of modern technology to initiate changes within an organization.

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Fujitsu Unlocks Digital Transformation

Revegy

Dale Mitchell, Head of Americas Sales Operations, Sales Enablement, & Digital Transformation, enables the Fujitsu salesforce to win more deals by providing them with effective and efficient support, processes, and tools.

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How to Kick-Start Digital Transformation in Business?

Customer Think

Digital transformation isn’t about tech for tech’s sake – it’s about using technology to achieve business goals.” 87% of organizations claim to have profitable results after implementing digitization in business.

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How ZoomInfo Helps Overcome the Top Pain Points of Inside Sales

Recent digital transformation has shifted the B2B landscape by ushering in the era of buyer empowerment. With more access to user reviews, analyst opinion, and industry research, decision-makers are more informed than ever while navigating what is now known as the “buyer’s journey.”

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Digital Transformation: The Importance of Culture in Enhancing Customer Satisfaction

Customer Think

The principal reason for embarking on digital transformation is to improve customer experience, which goes a long way to assure brand loyalty; if the right culture is missing, the whole project will end in a colossal failure.

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Forrester report: Successful Digital Transformations Focus On Three Core Elements

Zendesk

Forrester’s Successful Digital Transformations Focus On Three Core Elements provides a practical guide for IT leaders to learn from mature CX organizations on issues of culture, business and operating processes, and customer experience.

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Digital Transformation: 7 Important Questions for Your Organization

Customer Think

Digital transformation has become more important than ever, as it’s the only way to navigate the waters of the post-pandemic world.

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How (and why) to explain digital transformation to 8-year-olds

Customer Think

When I was asked to present to a group of 8- to 12-year-old girls on the subject of digital transformation and change management, I found myself in a conundrum.

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How Change Management Is Key to Strengthening Your Company’s Digital Transformation

Aepiphanni

How do you, as the business owner, successfully implement a digital transformation within your business? Strategy Business change Change Management Digital Transformation drive execute transformation

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5 Essential Virtual Selling Practices Every Company Must Have by 2023

Speaker: Erika Bzdel - Vice President of Sales and Craig Simons - Director of Marketing

Join us on Sept. 13 at 9:30 am PT as Erika Bzdel, VP of Sales, and Craig Simons, Director of Marketing, discuss the virtual selling practices that every company should adopt, and how to succeed at selling in a hybrid world.

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How Change Management Is Key to Strengthening Your Company’s Digital Transformation

Aepiphanni

How do you, as the business owner, successfully implement a digital transformation within your business? Strategy Business change Change Management Digital Transformation drive execute transformation

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How Change Management Is Key to Strengthening Your Company’s Digital Transformation

Aepiphanni

How do you, as the business owner, successfully implement a digital transformation within your business? Strategy Business change Change Management Digital Transformation drive execute transformation

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6 Digital Transformation Trends That Your Startup Must Not Ignore

Customer Think

Digital transformation is the application of modern technologies to processes, products, and assets that enable organizations to improve their business performance and deliver value to customers.

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How One Enterprise Leader is Accelerating Digital Transformation

SBI Growth

Shifting the go-to-market model to digital has been a subject on the mind of market leaders for some time, and now it is being accelerated. For better or worse, COVID-19 has been the catalyst for a digital transformation that will.

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How to Transform Your Supply Chain: Digitization for Decision-Making

Speaker: Hannah Testani, CEO of Intelligent Audit

The future of the supply chain industry will take the emotion out of decision-making by leveraging innovative technology to transform raw data into actionable intelligence. Join us for this exclusive webinar with Hannah Testani to learn how to improve your company’s bottom line and, ultimately, your end customer experience.

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How Digital Transformation Can Help You Win Digital Customers w/Howard Tiersky, FROM CEO Ep#128

Strategic Planning and Management Insights

Howard Tiersky is the CEO of FROM - the digital transformation agency. FROM helps companies win with today’s customers who reserve their loyalty for brands that deliver elegant and convenient digitally-powered experiences.

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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation?

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Sales enablement is your engine to drive digital transformation

Showpad

It might come across as a bold statement — sales enablement is your engine to drive digital transformation. . You will learn why and how sales enablement should be designed and set up as a smooth engine to effectively drive your digital transformation efforts in sales.

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The Digital Transformation of a B2B World

SBI Growth

Our guest today is Mark Lister, the Chief Digital Officer for Ness Digital Engineering. Mark is a transformational leader, helping to bridge corporate, marketing, and sales strategies to the digital engagement of prospects and customers. Ness designs and builds digital platforms.

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Large Scale Digital Transformations — What to Do When the CEO Says “Just Make It Work”

Customer Think

The project remit was defining the future state digital architecture and a high-level plan to support the organization’s transformation of the customer experience.

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8 Customer Service Improvements Driven by Digital Transformation

Customer Think

Since the turn of the millennium, digital transformation has seen technology take its place at the heart of business and marketing. Image source Times have changed.

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Digital Transformation in Retail Industry: A Complete Overview

Customer Think

This industry has come out with a significant transformation in the way companies operate. The retail sector is at its boom since the pandemic. Those limited to their brick-and-mortar store have also embraced this change and moved online.

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How an Agile Digital Evolution Can Outperform a Risky Digital Transformation

SBI Growth

Digital Evolution to accelerate your Go-To-Market strategy was a catchy phrase and discussion in the board room in 2020. Most companies have learned that digital transformations are. If executed correctly, it can completely change the course of 2021 revenue growth.

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Powering Digital Transformation for Insurers in 2023 and Beyond – The Age of Platforms

Customer Think

The innovative customer-centric InsurTechs and pandemic have accelerated digitization in the insurance industry. Therefore, the need for digitization has given fledgling insurance technology companies […].

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How CMOs are leading the digital transformation revolution

Customer Think

Digital Transformation is evolving the role of the CMO as we know it A CMO’s primary focus used to be to help manage a team’s ability to build effective strategies across multiple traditional and non-traditional marketing channels.

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How Mobile Apps Help in Digital Transformation of Businesses?

Customer Think

The popularity of mobile apps is booming among service providers and businesses. Not a single industry is left where the mobile applications are yet to establish their fundamental value. The number of smartphone users is increasing at a rapid pace and is expected to grow further shortly.

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Hybrid Workplaces: Digital Transformation for the Redefined Future

Customer Think

Hybrid workplaces are here to stay even when the pandemic is gone. In this article, we take a look into how organizations can make the most out of this shift. Needless to say, COVID-19 has changed practically every aspect of our life.

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B2B Digital Transformation in Sales: Facts & Trends

QYMATIX

Facts and trends about the B2B digital transformation. If you are leading a Business-to-Business manufacturer or distributor, you know it already: sales is currently experiencing a massive transformation across the globe. While the focus recently has been on the B2C market, trends in artificial intelligence and machine learning are beginning to transform B2B as well. I want to know more about the digital transformation in B2B sales.

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How to lead a digital transformation

Zendesk

And now a lot of organizations have brought back some element of being back in the office, whereas Zendesk really leaned all in on embracing the digital-first idea.”. What is digital business transformation? Why is digital transformation still essential?

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The Power of a CDP in Banking Digital Transformations

NG Data

Monolithic legacy cores don’t offer the level of functionality that modern banking customers need, especially those favoring digital experiences in a post-pandemic world. Today, many banks are united by a common challenge: managing the limitations of their legacy cores and the operational, compliance, and customer personalization pitfalls associated with them.

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Your Tech Stack May Be Lagging Amid the COVID-Charged Digital Transformation

SBI Growth

The New York Stock Exchange dates to May 17, 1792, with the signing of the Buttonwood Agreement—where twenty-four stockbrokers and merchants met at the now famous Wall Street under a Buttonwood tree. There have been numerous market crashes, defined as a.

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Digital Transformation in Action: Lessons Learned in Local Gov. w/Jazz Pabla, City of Kelowna Ep. 109

Strategic Planning and Management Insights

Being in IT, he focuses most of his time on securing digital assets, and key city services and systems like water. digital transformation ITJazz Pabla is the CIO and Director of Information Services for the City of Kelowna.

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Brouhaha in Broadcasting: The Cable Digital Transformation

Customer Think

The cable industry is at a crossroads. No longer are consumers watching news, entertainment, and sports over a limited number of channels at specifically scheduled times of the day.

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What Does Digital Transformation REALLY Mean for the Channel?

PartnerTap

Digital transformation is not a product or a solution. Digital transformation is really about fostering a culture within your company that adapts to the changing digitized landscape. Digitization continues to mold institutions and their business practices.

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On your Digital Transformation Journey? These 10 tips will come in handy

Customer Think

In most cases, digital transformation attempts face a lot of resistance and challenges. Here are some eye-opening numbers from International Data Corporation: Businesses will spend around $2 trillion on digital transformation projects by 2022.