The Center for Sales Strategy

MARCH 16, 2022

Each week, more Americans listen to podcasts than have Netflix accounts. Since it began in the early 2000s, podcasting has grown drastically and steadily. Just from 2018 to 2021, podcast listeners have increased by 29.5%.

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Customer Think

SEPTEMBER 4, 2021

Growth” is a buzzword among business professionals. This article explores the six business growth drivers that every entrepreneur should know and focus on. Seeing their business grow is probably […]. Photo by Unsplash, CC0 1.0 Everybody wants it, works for it, and yet very few achieve it.

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Customer Think

MARCH 1, 2023

To turn the business around, McDonald’s management held a series of meetings with its franchisees to listen to their concerns, empathize and gather their input. These meetings allowed franchisees to […]

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ACT

FEBRUARY 15, 2022

Whether your company is a new business or well established, here are six ways to jump-start your business growth strategy over the next 12 months. Building more market share , also known as market penetration , is one of the best business growth strategies for small businesses.

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Apptivo

JUNE 27, 2023

Get Started Free Effective CRM strategies and techniques to enhance customer relationships and drive business growth was last modified: June 26th, 2023 by Sandra The post Effective CRM strategies and techniques to enhance customer relationships and drive business growth appeared first on Apptivo.

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Customer Think

MARCH 15, 2023

As the new year gets fully underway, it’s an ideal time for business owners to evaluate their current strategies. Without a coherent idea of what tools and strategies can boost your business’s growth in 2023, as well as ways to differentiate yourself from your competition, it’s easy […]

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Customer Think

MARCH 25, 2023

Self-service for customer service and support is just a first step in a much broader digital engagement strategy enabling brands to engage with customers online and via mobile devices throughout the entire customer journey – before and after they buy.

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Account Manager Tips

JULY 27, 2020

Now, if there’s one thing that I know it’s when you are a small business, your priority is survival. You can’t run an account management team like that, let alone a business. So organizational design and formal systems, you know, well, that can wait. But what happens when things take off?

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Strategic Planning and Management Insights

AUGUST 4, 2021

On August 26th at 1pm PT, we'll be going LIVE with Henry Daas for How You Can Use Financial Intelligence to Unlock Business Growth.

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Customer Think

MAY 11, 2021

Are you a business owner? Does your business really need chatbots? Well, in recent times, we have seen how companies are desperate to introduce the chatbot. This is because chatbots are changing the way brands interact with their customers, and when the chatbot is of high quality, those changes are usually positive.

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Business Growth 100

Groove HQ

SEPTEMBER 11, 2019

The post Customer Service Experience: Fuel Business Growth with Attention to Customer Care appeared first on Groove Blog.

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Strikedeck

NOVEMBER 6, 2020

Vincent Manlapaz, in an interview with Ronni Guan talks about the importance of listening to customer feedback. She also shares critical insights to consider during the customer journey and how to improve it.

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Customer Think

OCTOBER 8, 2021

LinkedIn is one of the fastest-growing social media networks for professionals. With 2 users joining every second, translating into 62 million per year, it’s the most powerful career development platform.

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Customer Think

MAY 30, 2023

We’re in a digital-first era where everyone expects excellent user experience. And when we talk about user experience, it’s all about how a website or application caters to the need of its customers when they interact with them for the first time. Users always seek great user experience every time they interact with the platform […]

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Customer Think

AUGUST 1, 2023

Authenticity is an essential part of an experience. However, authenticity is more complicated than you might think at first. We are discussing authenticity here because one of our podcast listeners asked us to discuss it. They are struggling with it in their experience and want advice on authenticity. Now, it seems simple. If you want […]

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Customer Think

APRIL 20, 2023

In the age of digital communication, it’s crucial for businesses to maintain a strong customer service presence. With the advent of conversational IVR, businesses can create a more personalized and efficient customer experience, […]

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Customer Think

DECEMBER 6, 2021

As retail moves away from the wholly brick and mortar days to the online marketplace, customer relationships with traditional shopping experiences have also changed. Once, you’d have had to go all the way back to the shop from which you purchased something in order to return it. It’s as easy as boxing something up […].

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SBI

MAY 29, 2019

The 5 Questions Essential to Business Growth. Understanding the location of customers and prospects or revenue generating assets, and the field teams that service them, is changing enterprise field operations. This trend is called Location of Things (LoT), and it’s making it possible to visualize the enterprise in entirely new ways.

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SmartKarrot

JUNE 18, 2023

How can each member of a team be motivated to use their full potential for driving business growth? Stay with us as in this blog post we are exploring how adopting the right tools can turbocharge your team’s potential and accelerate the business growth. The answer to these questions lies in the right tools!

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Strategic Planning and Management Insights

SEPTEMBER 15, 2021

Henry Daas is an Entrepreneurial Coach, Personal Finance Coach, and the author of FQ: Financial Intelligence , a 432 page book that explores every aspect of personal finance.

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Sales Gravy

DECEMBER 8, 2017

How can you satisfy your current needs while building up opportunities for growth in the future? I get asked questions about sales and small business on almost a daily basis. Some of the most popular questions revolve around things for small b

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SmartKarrot

MAY 12, 2023

The post 8 Key Account Management Processes for Sustainable Business Growth appeared first on SmartKarrot l Comprehensive Customer Success. – In this write-up, we discuss the top strategic account management strategies that enterprises should be aware of.

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Strategic Planning and Management Insights

JULY 14, 2021

into a $100 million business, and also helped build several other companies including North America's largest collision repair company, the largest residential house painting company in the world, and a currency company he sold for $64 million. Cameron Herold in the Canadian born founder of COO Alliance.

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Kainexus

JULY 17, 2023

Continuous improvement is an ongoing effort to enhance processes, products, services, and overall business performance. Continuous improvement drives business growth, fosters innovation, engages employees, satisfies customers, and mitigates risks.

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Customer Think

JANUARY 4, 2023

A recent book that has particularly caught my attention is Fanocracy, by noted business growth strategist and advisor David Meerman Scott and his daughter. I’m not a speed […].

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Customer Think

SEPTEMBER 7, 2023

Today’s fast-paced & tech-driven business landscape requires organizations to stay ahead of the competition with a keen focus on innovation & efficiency. One transformative thing that has emerged as a catalyst for business growth can be referred to as Digital Product Engineering.

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SmartKarrot

SEPTEMBER 24, 2020

To understand the SaaS business growth, let’s take a quick look at the SaaS history through this analogy. So, for the SaaS business growth, the builder’s goal is to a) rent-out as many apartments as possible. How customer success and SaaS business growth are symbiotic? It is easy to get lost in all of them.

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Customer Think

SEPTEMBER 8, 2021

A growing number of marketing leaders now believe that driving business growth is the raison d'etre of the marketing function. Recent research shows that the pressures on marketers to deliver on revenue growth have become intense. A 2021 global surv.

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The Center for Sales Strategy

APRIL 22, 2022

Well, expert economists are expecting to enter a period of disinflation and slowed growth in 2022 and 2023. In this article, we have listed ways economists are saying inflation will impact spending and business growth — something all business leaders should take a look at. >>> >>> READ MORE.

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Customer Think

MARCH 27, 2023

Enlighten Actions revolutionizes use of data and generative AI to pinpoint brand-specific actions to drive business growth

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Zendesk

JULY 19, 2022

This is the key to unlocking business growth and getting a fast return on investment. Forrester’s Successful Digital Transformations Focus On Three Core Elements provides a practical guide for IT leaders to learn from mature CX organizations on issues of culture, business and operating processes, and customer experience.

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SmartKarrot

FEBRUARY 17, 2022

Some amazing SaaS podcasts that create content around such businesses. Here are some of the top 22 SaaS podcasts of 2022 that will propel your SaaS business growth. SaaS Growth Stacking Podcast. The SaaS Growth Stacking Podcast gives you the information in 10-minute episodes or bursts.

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SmartKarrot

SEPTEMBER 27, 2020

You might also like: Customer Trust: 6 Tips for Sustainable Business Growth – Here are 6 tips to help you understand how to earn customer trust. The post Understanding the Customer Use Case: Unlocking Business Growth appeared first on SmartKarrot l Comprehensive Customer Success.

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The Great Game of Business

APRIL 6, 2023

Recruiting young talent is critical to ensuring any business's growth and sustainability. Young talent can bring new ideas, fresh perspectives, and innovative solutions to the table, which can help businesses stay competitive in today's rapidly changing business landscape.

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Cranfield Executive Development

FEBRUARY 14, 2023

"I'd definitely recommend Business Growth Programme, anyone running their own business ought to be doing it at some point."

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Customer Think

JANUARY 19, 2022

Lack of buyer insights and brand vision can doom growth strategies. On the minds of many CEOs entering 2022 is how to make business growth a top priority. Especially after two years of an enduring COVID-19 pandemic. While some indust.

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Insightly

SEPTEMBER 19, 2023

A well-crafted strategy for your CRM for consulting firms can help to streamline their operations, enhance client engagement, and drive business growth. CRM is an essential tool for consulting firms seeking to strengthen client relationships, streamline operations, and drive business growth.

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