Arpedio

JANUARY 11, 2023

In order to do so, you should invest in your account management processes – so you can equip your strategic account managers with the best working environment to manage the complex journey of long-term account development. What Is an Account Manager? No, we don't use Salesforce yet. Let's talk.

Account Management 52

Account Management Management B2B Key Account Management 52

Strategic Account Management Association

MAY 7, 2021

Developing sustainable SAM. These emerging trends mean that sustainability needs to migrate from something merely on your radar to something that is an integral part of your business and your account development process.

Supply Chain 373

Supply Chain Suppliers Investors Account Management 373

Hubspot Sales

NOVEMBER 9, 2022

Pinpointing these accounts makes it easier to remove leads from your pipeline that don’t serve you well, so you can start the new year by having conversations with high-impact prospects. Moore adds, “Before reaching out to these prospects, be sure to identify customer stories that match these accounts. Investigate social selling.

Sales 82

Sales Value Proposition Meetings CRM 82

PartnerTap

JANUARY 5, 2021

This requires: Overlap by industry to shape your vertical strategy with each partner Overlap by segment to inform which sales teams should focus on which partners Overlap by customers vs. prospects to guide your strategy with each partner Account ownership so you can connect sales reps to the best partner to help them sell and win a specific deal.

Sales 59

Sales Account Development Publishing Marketing 59

DemandFarm

APRIL 26, 2023

Key Account Manager (Entry-Level): An entry-level Key Account Manager is typically responsible for managing a few key accounts, developing relationships with customers, and ensuring customer satisfaction.

Key Account Management 52

Key Account Management Account Management Management Interpersonal Skills 52

Arpedio

OCTOBER 30, 2023

Ulrik’s vision is clear: empower business professionals with tools that support them in their account-based selling endeavors. Provide them with resources that require bi-weekly reflections with their teams, ensuring they remain proactive and engaged in the account development process.

Co-Creation 52

Co-Creation Account Planning Sales Account Management 52

Account Manager Tips

MARCH 23, 2021

I would add that your strategy for resourcing and working with a key account can be different. In our Account Plan application we have four categories of account development automatically calculated. High dependency means key. as does high opportunity.

Key Account Management 227

Key Account Management Co-Creation Account Management Suppliers 227

Hubspot Sales

JULY 22, 2020

This Microsoft Word document makes it possible for salespeople to clearly depict key account information, analyze potential growth opportunities, and establish a plan for account development that they then can share with the rest of the sales team. Upland Altify. Pricing: Contact for a Quote.

Sales 108

Sales CRM Account Planning Prioritization 108

Upland

APRIL 20, 2023

Segmenting key accounts Once you have identified your target account list, you need to segment them into groups based on their size, industry, location, and additional factors like cultural fit and relationship status. This will help you to develop tailored account plans for each account.

Account Management 195

Account Management Management Account Planning Sales 195

KAMCast

OCTOBER 13, 2021

Some of his projects have included: implementing a European sales academy for a leading beer brand; developing sales skills for global healthcare companies in the Middle East; and introducing account development and sales leadership models in Latin America and Europe for IT and engineering multinationals.

B2B 40

B2B Sales Environment Sales Training Sales 40

Revegy

NOVEMBER 8, 2018

Before we dive into account planning best practices, let’s all get on the same page about account planning. Muñoz defines account planning as: A structured, repeatable methodology for analyzing an account or set of assigned accounts, developing a deeper understanding and identifying opportunities.

Account Planning 56

Account Planning Global Accounts Sales Account Development 56

SmartKarrot

DECEMBER 2, 2022

Development of territory and account development, training, and educational plans. Onboard and train new customers on the solution. Support clients and resolve their issues. Internal and external key stakeholder management. Apply here: [link].

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

SBI Growth

FEBRUARY 28, 2013

Compensation Plan : Did they change their compensation plan incenting more new business vs. account development? We chose these: Sales Process : We wanted to get our hands on their sales process. Did they recently deploy one and was it more customer-centric than ours? Is this new compensation plan attracting more talented sales reps?

Sales 120

Sales Brainstorming Account Development Marketing 120

SmartKarrot

JANUARY 10, 2023

Grow annual year-over-year contracted revenue, and fully realized margin by developing relationships with key decision-makers and operational stakeholders in strategic accounts. Develop a deep understanding of strategic accounts and create operational alignment by running quarterly business reviews. Apply here: [link].

Customer Success 19

Customer Success Co-Creation Client Onboarding Stakeholders 19

SmartKarrot

JANUARY 3, 2023

Development of territory and account development, training, and educational plans. Location: Dubai, United Arab Emirates (Hybrid) Organization: HUVIAiR Technologies As a Customer Success Manager, you will manage the accounts of multiple clients. Retain and grow client base through identifying cross/upsell opportunities.

Customer Success 19

Customer Success Onboarding Stakeholders Suppliers 19

SmartKarrot

AUGUST 19, 2022

Apply here: [link] Role: Senior Customer Success Manager Location: Edinburgh, Scotland, United Kingdom Organization: Modulr As a Senior Customer Success Manager, you will be reporting to the Head of Customer Success, you will manage client and partner engagements growing and developing a high-performing portfolio set of accounts.

Customer Success 19

Customer Success Client Relationships Negotiation Onboarding 19

Arpedio

MAY 10, 2023

These customers, often referred to as “key accounts”, are responsible for a significant portion of your revenue and are critical to the long-term success of your business. To put it simple: Key account management is a strategic approach to managing and nurturing relationships with your key accounts.

Key Account Management 52

Key Account Management Account Management Management Stakeholders 52

SmartKarrot

MARCH 30, 2023

To design account strategies and build account plans, define growth objectives and the requirements to fulfil them, and support staff headcount requirements, collaborate with sales representatives, customer success representatives, and account development representatives.

Customer Success 19

Customer Success Stakeholders Advertising Communication 19

SmartKarrot

DECEMBER 13, 2022

Drive customer adoption strategies that enable businesses to measure product usage, adoption, and success metrics that help drive customer retention across accounts. Develop KPIs, and use cases, and track usage metrics to analyze trends across the customer base.

Customer Success 19

Customer Success Onboarding Customer Experience Account Strategy 19

SmartKarrot

DECEMBER 8, 2022

Perform periodic partner success reviews that confirm customer satisfaction, resolve issues with the help of the team, and expand the curriculum used within the account. Develop tools, processes, and best practices to ensure curriculum partners are realizing the greatest possible value from software.

Customer Success 19

Customer Success CRM B2B B2C 19

SmartKarrot

MARCH 17, 2023

coordinating with new clients to create implementation plans and holding handover meetings with the account director and account development manager to discuss the rollout. Ensure customer needs are addressed and requests are promptly answered by resolving issues for current end users and clients.

Customer Success 19

Customer Success Onboarding Account Development Organization 19

SmartKarrot

NOVEMBER 29, 2022

Responsible for setting up, scaling, and executing online value-added services (complementing the core online courses) across accounts. Develop programs to increase engagement by partnering with cross-functional teams like business development, design and special ops to facilitate learner success.

Customer Success 19

Customer Success Stakeholders Customer Experience Sales 19

SmartKarrot

FEBRUARY 28, 2023

Apply here: [link] Role: Customer Success Manager Location: Saint John, NB, Canada (Remote) Organization: ProcedureFlow As a Customer Success Manager you’ll manage your accounts, develop a schedule with each client, keep track of escalations and feature requests, and report back to the company.

Customer Success 19

Customer Success Customer Experience Management Account Development 19

SmartKarrot

NOVEMBER 2, 2022

Apply here: [link] Role: Director of Customer Success Location: Remote, United States Organization: Cleverbridge As a Director of Customer Success, you will prepare account plans by collaborating closely with clients to identify current and future success goals; communicate plans to cross-functional team members and work to plans.

Customer Success 19

Customer Success Stakeholders Onboarding Sales 19

SmartKarrot

OCTOBER 12, 2022

Identify cross organizational opportunities for account growth (expansion and new accounts). Develop upsell & cross-sell opportunities. Hold regular onboarding/training/review sessions with customers to ensure the achievement of customer goals and outcomes.

Customer Success 19

Customer Success Onboarding Stakeholders Client Relationships 19

Hubspot Sales

NOVEMBER 9, 2023

Dust off your account (or start one from scratch). Together, we'll walk step by step through setting up your account, developing a strategy, and understanding how to market your brand on X. Behind its mysterious gestalt lies an enormous sea of opportunity for brands who learn to use X for marketing and sales.

Media 95

Media Sales Marketing B2C 95

SmartKarrot

SEPTEMBER 19, 2022

Identify early expansion indicators and relay opportunities to the partners in Account Development. Maximize adoption by interfacing with the customers, advising them on best strategies and seeing value in their investment. Assist in the collection of customer feedback on social media platforms.

Customer Success 19

Customer Success Account Planning Onboarding Account Development 19

SmartKarrot

AUGUST 4, 2022

Development of territory and account development, training and educational plans. On board and train new customers on the solution. Client support and issue resolution. Internal and external key stakeholder management.

Customer Success 19

Customer Success Stakeholders CRM Onboarding 19

SmartKarrot

FEBRUARY 10, 2022

Partner with the sales team to maximize their win rate and help to identify areas for account growth within existing accounts. Develop best practices for new customer onboarding and customer growth to ensure ongoing customer success. Be outcome-oriented and metric-driven in your approach to making customers successful.

Customer Success 19

Customer Success Onboarding Account Growth B2B 19

SmartKarrot

APRIL 6, 2021

Account development, building relationships with key stakeholders, proactively exploring opportunities to grow the business, driving this process. The aspiration state is 70% proactive account development, 30% reactive account servicing. Handle renewals (e.g.,

Customer Success 10

Customer Success Onboarding Account Development Client Relationships 10

SmartKarrot

NOVEMBER 26, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Proactively reach out to customers with ideas and solutions on how to leverage the product to improve their internal processes, workflows, and customer acquisition.

Customer Success 19

Customer Success Onboarding Acquisition Account Development 19

Arpedio

JUNE 9, 2022

Based on thorough account assessments directly in Salesforce, ARPEDIO’s Account Planning tool ensures a unique management overview of performance across all key accounts, while equipping strategic account managers with the best working environment to manage the complex journey of long-term account development.

Sales 52

Sales Key Account Management Account Management B2B 52

SmartKarrot

SEPTEMBER 27, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Design and implement systems and processes to make us more efficient and enhance the customer experience. Perform focused research on US households to help validate the model and dataset.

Customer Success 19

Customer Success Stakeholders Onboarding Account Development 19

SmartKarrot

JANUARY 13, 2022

Partner with the sales team to maximize their win rate and help to identify areas for account growth within existing accounts. Develop best practices for new customer onboarding and customer growth to ensure ongoing customer success. Be outcome-oriented and metric-driven in your approach to making customers successful.

Customer Success 19

Customer Success Onboarding Value Proposition Customer Experience 19

SmartKarrot

MARCH 30, 2023

To design account strategies and build account plans, define growth objectives and the requirements to fulfil them, and support staff headcount requirements, collaborate with sales representatives, customer success representatives, and account development representatives.

Customer Success 15

Customer Success Stakeholders Advertising Communication 15

Zendesk

MAY 19, 2022

Account executives are slightly more specialized than sales reps, as they’re frequently assigned to high-profile accounts. Account development representative. Account development representatives are responsible for creating new sales strategies, identifying potential clients, and understanding market trends.

Sales 98

Sales CRM B2C B2B 98

SmartKarrot

APRIL 4, 2022

As a Customer Success Manager, you will be managing multiple customer accounts, developing strong working relationships, and enabling business to become a trusted advisor. Location: Hillsborough, Northern Ireland, United Kingdom. Organization: MCS Group | Your Specialist Recruitment Consultancy.

Customer Success 19

Customer Success Onboarding Account Management Shareholders 19