article thumbnail

IoT and IIoT in supply chain management and global logistics

Customer Think

When mobile phones and computer-based communications first surprised people barely 50 years ago, it was only the beginning of a new transformation and the fourth revolution.

article thumbnail

Reasons Your Logistics Company Needs Supply Chain Forecasting

Customer Think

Logistics companies are thriving on speed and agility. Therefore, supply chain forecasting tools are necessary for every logistics company to adapt. There are multiple companies who have invested in making a logistics app but many are still […].

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Achieving Revenue Gains from Distributed Logistics

FinListics Solutions

Ever since its inception, supply chain management has largely been focused on cost and expense management, seeking methods to reduce the costs of logistics, transportation, warehousing, distribution, procurement, manufacturing, and all the other business processes that makeup supply chains.

article thumbnail

Why the Logistics of Customer Service Are Crucial for Your Business Strategy

Customer Think

Businesses rely on logistical management, or logistics, to avoid these problems and meet their customer’s expectations. Logistics is an essential part of any business strategy.

Logistics 133
article thumbnail

The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably small and midsize businesses - are addressing supply chain challenges in 2023.

article thumbnail

5 Ways You Can Maximize Logistics Automation Functionality

Customer Think

While companies have been slowly implementing automation technologies for several years, Covid-19 accelerated automation adoption on a significant scale.

article thumbnail

Blockchain in Covid: How is it Benefitting the Pharmaceutical and Logistics Companies?

Customer Think

It was December 2019 when the novel coronavirus pandemic hit the globe like a storm. All the nations worldwide were looking towards the pharmaceutical industry for a vaccine that will combat the virus.

Logistics 104
article thumbnail

How T&L Companies Are Shifting GTM Strategy in a COVID-19 World

SBI Growth

Among those who have an opportunity to thrive are industrial markets like transportation and logistics. While businesses world-wide have been grappling with the effects of the COVID-19 crisis, few industries have been seeing a surge in demand.

article thumbnail

10 ways to prepare your supply chain team for the post-pandemic world

Cranfield Executive Development

supply chain management logistics articleResearch suggests that a widening skills gap is quickly escalating across all industries globally which could disrupt our fragile post-pandemic recovery.

article thumbnail

Never Let a Crisis Go to Waste – Managing Through Supply Chain Constraints

Sandler Training

Blog Posts Management & Leadership logistics sales strategy supply chainAs I write this article in August 2021, we’re seeing hordes of distributors and manufacturers struggling to keep up with supercharged demand — and it’s still unclear when supply constraints will ease. The post Never Let a Crisis Go to Waste – Managing Through Supply Chain Constraints appeared first on Sandler Training.

article thumbnail

7 golden rules of supply chain management

Cranfield Executive Development

supply chain management logistics articleSupply chain resilience has been sorely tested by Covid-19. As the repercussions from the pandemic continue to ricochet around the globe and the conflict in Ukraine combined with international sanctions on Russia compound what were already challenging conditions, supply chains are under immense pressure.

article thumbnail

Problem Solved: Boost Resilience with Supplier Diversity

Speaker: Rod Robinson - SVP of the Supplier Diversity Practice, Insight Sourcing Group

In this exclusive webinar, Rod Robinson, SVP of the Supplier Diversity Practice Lead & Center of Excellence, dives into the key benefits corporations are seeing emerge from their supplier diversity programs and how you can gain invaluable competitive advantages with a supplier diversity program of your own.

article thumbnail

Navigating the Biggest Growth Challenges of SaaS Companies

SBI Growth

Too often, SaaS companies that have enjoyed growth from expanding markets don’t have the commercial engine needed to withstand competition or weather an economic downturn. Those that lack a scalable framework for organic growth aren’t able to evolve fast enough.

article thumbnail

How a Sales Leader Moves Upmarket from SMB to Enterprise Customers

SBI Growth

Today Scott Santucci, CEO of Growth Enablement Ecosystems, joins us to discuss digital transformation and how it impacts revenue growth. Digital is transforming the market as companies like Apple and Amazon reign supreme.

article thumbnail

How a Turnaround CEO Diagnoses the Real Problems

SBI Growth

Today Scott Santucci, CEO of Growth Enablement Ecosystems, joins us to discuss digital transformation and how it impacts revenue growth. Digital is transforming the market as companies like Apple and Amazon reign supreme.

article thumbnail

How a CEO Manages the Speed of Change for Turnarounds

SBI Growth

Today Scott Santucci, CEO of Growth Enablement Ecosystems, joins us to discuss digital transformation and how it impacts revenue growth. Digital is transforming the market as companies like Apple and Amazon reign supreme.

article thumbnail

How the SVP of Sales Executes in the Enterprise

SBI Growth

Our guest on SBI TV is Stephen Mohan, SVP of North American Sales for XPO Logistics. Sales Strategy Video B2B sales org buyer insight customer segmentation engagement process execute in the enterprise inside sales lead production Marketing Organization Design outside sales produce sales leads prospecting prospecting efforts Sales Force sales org design sales reps sales strategy sales team svp technology platforms XPO Logistics

article thumbnail

The Supply Chain & Logistics Journey: Humble Beginnings, Troubled Present, Amazing Future

Speaker: James A. Tompkins, Ph.D.

This presentation provides a brief overview of where supply chains have been and their current status, then dives deep into the incredible role that supply chains will play going forward.

article thumbnail

6 fintech and technology trends that will redefine CX in 2022

Customer Think

And companies in technology, financial services, logistics, and other […]. As we look out over the horizon of 2022, one thing is clear — we can only move forward. We won’t just dust off old habits, even for workers who finally return to the office.

Logistics 117
article thumbnail

4 Things You Should Consider When Taking Your Company Global

Customer Think

They typically take time to evaluate several factors, such as logistics. […]. Expanding overseas is no longer a far-off goal for smaller businesses. Advances in technology and shifting work dynamics make it possible for any company to go global.

Logistics 101
article thumbnail

Protect Your Customers’ Data: Establishing Privacy and Security Programs

Customer Think

Beyond the obvious moral and legal obligation, there are reputational risks, severe financial and logistics-related consequences if customer data is exposed in a privacy breach. Privacy and security programs can go a long way in ensuring customer data protection.

article thumbnail

Weekly Roundup: Managers Are Forgetting This Priority, Reducing Turnover + More

The Center for Sales Strategy

Organizations around the world grappled with the logistics of running a remote company, ensuring that employees had what they needed to remain productive while working from home. - MOTIVATION -. What you do has far greater impact than what you say.". Stephen Covey. AROUND THE WEB -. >

Logistics 117
article thumbnail

Digitizing Logistics: Harness the Power of Data in 4 Steps

Entering a new demand gen position in a volatile market is nerve-wracking. In demand generation, data is essential for knowing who you should target and how. In this eBook, you’ll learn how to identify and target your ideal prospects using different types of data.

article thumbnail

The Non-Apology Apology

Customer Think

Given the complexity of today’s economy, not to mention global logistics challenges augmented by Covid-19, it’s not a question of “if” but rather “when” you will disappoint a customer.

Logistics 113
article thumbnail

Three Ways to Establish Good CX During Inevitable Shipping Delays

Customer Think

But it wasn’t until last year when our packages stopped showing up on time that the term “supply chain” was elevated out of the logistics world and into public consciousness. We’ve learned a lot of new words and phrases over the past couple of years. Herd immunity. Omicron. Contact tracing.

article thumbnail

Make hay while the sun shines!

Customer Think

Why data transformation is critical for logistics companies right now ‘Christmas is cancelled’ screamed the front page of one red top recently. Another: ‘Empty shelves as UK set to starve’ and another: ‘UKL’s cheapest supermarket blames fuel crisis for being unable to expand’.

article thumbnail

How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. By Shahaboddin Wahdatehagh, Sr. Director Global Account Management, Aramex.

article thumbnail

Strengthen Negotiations with New Products and Services

Holden Advisors

This could include consulting services, expedited delivery and logistics support, or tech support. These could come in the form of product features, services and support differences, logistics support differences, or even different brand names that your customers buy from you.

article thumbnail

A Comprehensive Guide to Business Process Design

Customer Think

Just as you’d want to ease the logistical headaches of booking transport for your dream vacation, businesses look to simplify and streamline processes en route to their dream of success. Processes are defined as a series of actions or steps taken to achieve a particular end.

article thumbnail

How to Create a Chatbot From Scratch In Under An Hour

Drift

Because modern marketers understand that anytime you launch a new marketing channel, there are logistics to consider — and with chat, you’re essentially providing a whole new way for your prospects and customers to connect with you. There’s one phrase that can both inspire and terrify a marketer at the same time: “We need to start using chatbots.”

article thumbnail

The Fundamentals of the Lean Methodology

Kainexus

Although Lean got its start in manufacturing, today it is widely used across the globe in every sector including logistics and distribution, services, retail, healthcare, construction, maintenance, and even higher education.

article thumbnail

How to Create a Chatbot From Scratch In Under An Hour

Drift

Because modern marketers understand that anytime you launch a new marketing channel, there are logistics to consider — and with chat, you’re essentially providing a whole new way for your prospects and customers to connect with you. There’s one phrase that can both inspire and terrify a marketer at the same time: “We need to start using chatbots.”

article thumbnail

3 Questions to Determine the Best Type of Revenue Growth

SBI Growth

billion dollar transportation and logistics business. SBI recently spoke with Charlie DeLacey, the vice president of corporate development and strategy at the Kenan Advantage Group. The company is a $1.5 And their growth rate has been in excess of 10-15%. Article Corporate Strategy

article thumbnail

Coach Your Team For Success In The Digital Business World

Sales Gravy

Those who conquer that trend will be market leaders" John Phillips, SVP of Logistics, Pepsico Digital evolution has changed how organizations conduct business. "We will continue to see a convergence of the digital and physical world. Disruption is

article thumbnail

5 Ways To Improve Customer Focus

Insightly

Ad hoc touch points also include customer interactions with your accounting and logistics teams while untangling paperwork snafus. For example, when a logistics team lead might notice a late shipment, she could identify the salesperson with the best relationship with this customer.

article thumbnail

Why Start a (True) Key Account Management Initiative?

KAM With Passion

Like its competitors, MAERSK Line, the Danish logistics giant is facing a commoditisation of marine transportation. MAERSK considers as strategic only the customers who want a higher value and, in order to get it, accept to partner with their logistics service provider to co-create it.

article thumbnail

Competitive Advantage Examples

OnStrategyHQ

Best-in-class logistics and operations. ?We Best-in-class project and logistics execution. ?Full Refresher on Competitive Advantages. Before we jump into the competitive advantage examples, let’s take a quick refresher on the basics of competitive advantages.

article thumbnail

What is the value chain? Value chain definition, model, and examples

Zendesk

He breaks down the value chain first into primary activities, such as inbound logistics, operations, service, and marketing and sales. For example, look at the primary activity of inbound logistics. Outbound logistics.

article thumbnail

Tailoring Your Sales Message

Revegy

You then focus on Production; and Distribution and Logistics since they are the Business Functions that likely will benefit the most from your solutions. Distribution & Logistics. The average size of a buying group has gone from 5.4 stakeholders in 2014 to 10.0

article thumbnail

Why IMPACT Works

Brooks Group

If you’re still on the fence about IMPACT or have some logistical questions about how it will work for your organization— just reach out to our team. This article was largely inspired by the past writings and videos of The Brooks Group’s Founder, Bill Brooks.

article thumbnail

The World is in Transformation

Peter Simoons

Supply chains have become a logistical nightmare, containers appear to be on the wrong side of the world, ships are queuing up waiting to enter main harbours and gas and oil prices are at an all-time high.

article thumbnail

Opening Value Statements that can Lead to Failure!

Sales Gravy

What NOT to Say in Your Opening Value Statement "Hi, this is (YOUR NAME), with XYZ LOGISTICS. " "Hi CHUCK, this is (YOUR NAME) here with XYZ LOGISTICS. Could I speak to the person in charge of the freight division and could you tell me their name?"

article thumbnail

The Lost Art of Reference Selling

Revenue Storm

Logistics. At the time of agreeing to logistics, it is important to ensure we have a date and time scheduled for follow up with both the client and prospect. As sales managers, what are our most valuable assets?