Customer Think
FEBRUARY 24, 2024
Source: Unsplash In today’s interconnected world, the role of brands has transcended mere existence. Gone are the days when consumers viewed brands solely through the lens of product quality and affordability. Now, they seek deeper connections, valuing brands that demonstrate a genuine commitment to social and environmental responsibility.
Customer Think
FEBRUARY 24, 2024
Generative AI is shaking up the technological world with its sophisticated ability to analyze data and generate new, never-before-seen content. Whether it’s crafting realistic images, writing compelling articles, or composing music, this form of artificial intelligence shows the potential to revolutionize multiple industries, including customer service.
Customer Think
FEBRUARY 24, 2024
Podcast Today’s interview is with the winner of the MyCustomer 2023 CX Leader of the Year competition: Roxie Strohmenger, GSO – VP, CX Strategy at UKG (Ultimate Kronos Group).
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