Having Difficult Conversations with Employees: A How-To Primer in 20 Tip
CMOE
JULY 10, 2019
A 2008 study found that dealing with conflict in the workplace costs more than 300 billion dollars per year. You could organize your ideas around each of the words in the acronym THINK: true, helpful, inspiring, necessary, and kind. What Is a Difficult Conversation? A difficult conversation is one that contains an element of conflict.
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