Remove Account Strategy Remove Customer Success Remove Key Account Management Remove Negotiation
article thumbnail

May 17 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Timescale As a Director of Customer Success, you will identify and implement strategic and tactical methods that constantly improve customer experience. Manage and escalate data inquiries and investigations as needed.

article thumbnail

Strategic Account Management

ProlifIQ

It helps account managers identify the specific needs and goals of their clients, develop tailored strategies to meet those needs, and align the organization’s resources to drive customer success. How does a strategic plan differ from a key account strategy?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Asking who’s got great skills at influencing, negotiating, analysing and creativity is the best way to start. We must know how to mobilise a team to meet those demands. To do this we must think about skills and resources, not job titles and positions. It’s about the result, not status. NB – those with an asterisk are the must-haves.

article thumbnail

Top 20 Account Management Influencers 2023

SmartKarrot

Top 20 Account Management Influencers 2023 [Listed Alphabetically] 1. Abhijit Gangoli Abhijit Gangoli is a co-founder and CEO at DemandFarm , a key account management (KAM) software that helps companies to make KAM data-driven , predictable and scalable.