Remove Customer Life Cycle Remove Facilitation Remove Negotiation
article thumbnail

Jul 01 – Customer Success Jobs

SmartKarrot

Lead all aspects of deal execution, from business case development to deal structuring and negotiating, with support from team leads. Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success.

article thumbnail

Jul 15 – Customer Success Jobs

SmartKarrot

Anticipate customer needs and proactively mitigate risk throughout the customer life cycle, ensuring a streamlined renewal and negotiation process, and ultimately positioning your accounts for growth. Develop and deliver appropriate customer engagement and retention strategies.

article thumbnail

Top 50 Women Leaders in Customer Success 2022

SmartKarrot

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Anika Zubair. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Keri Keeling.