article thumbnail

21 Free Courses for Key Account Managers to Boost Your Skills Now

Account Manager Tips

Key account manager attributes Key account managers are responsible for everything to do with the customer lifecycle. From service delivery to account growth, to customer retention, and everything between. And like sales people, key account managers are under pressure to make more sales.

article thumbnail

Strategic Account Management

ProlifIQ

Account managers are tasked with managing these accounts, serving as the main point of contact, and ensuring that the customers achieve the outcomes that they purchased your tool or service for. Strategic account management planning involves proactive and strategic thinking.