Remove Client Relationships Remove Co-Creation Remove Innovation
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Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum

Red Star Kim

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. The OnePlace legal client relationship management system was acquired by InTapp in 2019. OnePlace/Intapp Another delegate mentioned he liked using this system.

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What Do I do with my Ambassadors?

Deep Insight

Invest time into the relationship to keep it fresh and exciting. In our previous blog we talked about poor client relationships that are unprofitable. Unless there is a clear path to recovery, it is often better to re-allocate those resources to Ambassador clients where there is greater potential. They want to help you.

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Oct 05 – Customer Success Jobs

SmartKarrot

Become a video expert, developing a deep understanding of the core product offerings and how to leverage those products to meet client objectives. Analyze data and trends to proactively offer recommendations and solutions to upsell and renew existing clients with innovative ideas that focus on growing business.

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What agencies need to know about generative AI, with Roy Murphy

Account Management Skills

If you’d like to talk to me about agency account management training, I’ve just updated the website to include three of the main courses that I run to help you retain and grow your existing client relationships. But fundamentally, can you explain how you work with your clients? But with new tools?

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

In turn, Diana helps her clients’ businesses grow. Diana also co-created the ‘Open Book of Customer Success,’ a free workspace with all the resources to help Customer Success professionals. She is the co-founder of ePesos, which required her to build the Customer Success team from scratch. Like what you are reading?

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Key takeaways from SAMA Global Summit 2021?

Arpedio

Studies show that companies that invest in client relationships during a crisis emerge stronger. According to research from McKinsey & Company , companies that invested and innovated during the pandemic are getting nearly 70 % better returns than the companies that maintained the status quo. Share on facebook.

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Key takeaways from SAMA Global Summit 2021?

Arpedio

Studies show that companies that invest in client relationships during a crisis emerge stronger. According to research from McKinsey & Company , companies that invested and innovated during the pandemic are getting nearly 70 % better returns than the companies that maintained the status quo. Share on facebook.