Communication CRM Cybersecurity Emotional Intelligence 
Red Star Kim
FEBRUARY 9, 2023
Overcoming silos and internal communication for cross-selling A key barrier to cross-selling and internal referrals was that firms were structured into silos. We created an example campaign increasing staff’s personal cybersecurity knowledge which also raised awareness of services for clients.
Red Star Kim
APRIL 24, 2023
Telephone Confidentiality Some forms of communication are known to be confidential – for example: email (assuming good cybersecurity) and WhatsApp (encryption). An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Two thirds felt their personality was mostly dog and a third mostly cat.
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