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Employee experience: internal help desks and the future of work

Zendesk

It’s now a pretty common story: Company XYZ had a sensible, multiyear, well-plotted course for digital transition. For tech decision makers, the number leaps to 90%, and a third of them say their digital plans have accelerated by four or more years. And on a dime, it had to institute that plan overnight. What is an internal help desk?