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The future of work for IT teams is supporting hybrid workforces

Zendesk

Five or 10 years ago, only the most progressive companies had remote workforces, staffed by digital nomads who could work from sunlit balconies in exotic places. IT makes remote work possible, but hybrid workforces raise new challenges for IT leaders.

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Employee experience: internal help desks and the future of work

Zendesk

It’s now a pretty common story: Company XYZ had a sensible, multiyear, well-plotted course for digital transition. For tech decision makers, the number leaps to 90%, and a third of them say their digital plans have accelerated by four or more years. And on a dime, it had to institute that plan overnight. What is an internal help desk?

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Soft skills revisited – with a leadership perspective

Red Star Kim

So, it seemed appropriate to revisit the topic in the light of recent developments – the return to office working, the accelerating digital revolution, the escalating war for talent and the myriad other challenges facing the profession – all of which place huge demands on leaders. New soft skills for remote working.

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Property marketing case study – Thought leadership campaigns: Arcadia, JLL and Remit

Red Star Kim

The Sustainable Cities Index 2022 was launched in 15 countries with a suite of content assets, including a highly visual digital report, video and interactive tool to compare city performance. JLL – Future of Work Survey 2022. Read more here: The Future of Work Survey 2022 (jll.co.uk). The campaign. The research.

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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples. That’s table stakes.

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Will Sales Teams Move Back Into the Office?

Hubspot Sales

Many of the changes we’re seeing now will stick around long after the pandemic has ended, including remote work and hybrid office environments. Before COVID-19, remote work was commonly used as a benefit to attract employees. Yet, 32% of companies across the globe still didn’t allow remote work prior to COVID-19.