April, 2010

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Three Reasons People Aren't Buying from You

Sales Gravy

If you’re a salesperson, their first impression of your business might be you! That means looking smart, arriving on time (or early), and looking the person in the eye when you greet them.

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Treat Your Salespeople as Business Operators

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Sales people often say they want to be managed as if they were operating their own business. And, that's exactly how they should be managed. Yet, there is a disconnect between how sales people perceive running a business works…and real-life.

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Undercover Boss: 3 Reality TV Show Lessons for CEO's

Sales Gravy

When was the last time you operated on the line, did the work of your assistant, or went back out to make sales? You may be amazed by what you could learn. Following are three business lessons I gathered from just a few episodes of the show.

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What's Your Ripple Effect?

Sales Gravy

The best way to generate a positive ripple effect among your customers is to make a deliberate effort to increase the quality and quantity of the service you render.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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"Social Engineering" Your Prospecting Calls

Sales Gravy

Kevin Mitnick was one of the most notorious computer hackers in the world; and at the time of his arrest in 1995, the most wanted computer criminal in US history.

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How to Overcome the "I'll Get Back to You" Objection

Sales Gravy

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