3 essential customer service tips that SaaS startups need to know
Zendesk
AUGUST 4, 2021
The year was 2006. The aftermath of the burst dot com bubble left a sour taste in investors’ mouths. Don’t fall into the trap of making every employee pitch in to help if it will result in a mess of disconnected emails and calls. Informal communication and decision-making processes are no longer effective.
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