Upland
MAY 29, 2024
The Upland Altify 9.12 Spring ‘24 release contains major enhancements to transform the customer experience with Altify’s Salesforce-native products, creating a simpler, smarter, and more connected solution. The 9.12 Spring ‘24 upgrade offers sellers simplified and streamlined workflows and optimized user interfaces, smarter in-product guidance, better data readability, and improved connectedness.
Customer Think
MAY 27, 2024
The Upcoming Impact of AI on Enterprise Technology Design: Enhancing CX and Business Outcomes Source article: [link] Introduction Artificial Intelligence is revolutionizing enterprise technology, and will redefine enterprise software design, and transform how businesses enhance customer, user experiences and drive business outcomes.
The Center for Sales Strategy
MAY 28, 2024
Salespeople, even great salespeople, sometimes have trouble closing the deal. Getting to yes is often the hardest part of the sales process. How hard? As many as 57% of salespeople reported difficulty converting prospects into customers. If your team is having trouble with conversions, the first thing to do is figure out why.
Hubspot Sales
MAY 27, 2024
We all know the “obvious” traits high-performing sales reps exhibit. I‘m sure you’ve read plenty about the value of qualities like empathy, ambition, and confidence throughout your career — but you didn't click on this headline because you want to hear more about those conventional, played-out traits. Now, did you? No, you're here for some novel, wild, “Who'da thunk it?
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Nutshell
MAY 31, 2024
If you’re switching CRMs, the best way to see if a new platform will work for you and your team is to import data so you can see what it’s like to communicate with contacts, track leads, and complete other daily tasks like logging phone calls. However, importing your actual contact and sales data into another CRM can seem daunting. That’s why we’ve partnered with Import2 to make getting your company’s customer and sales data into Nutshell even easier.
Force Management
MAY 30, 2024
Customer Success (CS) is a critical component of a successful customer engagement process. Growing revenue requires your organization to be cross-functionally aligned on buyer value and solution differentiation before and after the sale. Capturing that value after the initial deal is essential for driving recurring revenue and expansion opportunities within accounts.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Kainexus
MAY 28, 2024
The digital business model transformation is a profound shift in how businesses operate, driven by integrating digital technologies across all aspects of an organization. This process fundamentally changes traditional business models of how companies deliver value to their customers, engage with stakeholders, and conduct internal operations. The transformation includes various technological advancements, such as cloud computing, artificial intelligence, big data analytics, the Internet of Things
Hubspot Sales
MAY 28, 2024
With nearly 90 million active buyers , Etsy is one of the biggest ecommerce marketplaces for vintage and handmade products. Etsy used to be my go-to source for unique crafts and gifts from independent small businesses and mom-and-pop shops. Over the years, I’ve even dabbled in selling jewelry and vintage on Etsy, so I’ve seen how the marketplace works from both sides.
SBI Growth
MAY 31, 2024
An improving economic outlook for 2024 presents a golden opportunity for CEOs to capitalize on rising demand: 87% of surveyed CEOs see growth as a core element of their value creation strategy this year. However, buying behaviors are also changing, and not all companies are prepared to overcome the new challenges created by a dynamic buying environment, slowing growth and potential revenue capture.
Customer Think
MAY 28, 2024
In today’s globalized and digital-first marketplace, customer expectations have soared to unprecedented heights. Retailers are no longer competing merely on price and product quality but increasingly on the quality and responsiveness of their customer care.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Kainexus
MAY 29, 2024
In today's hyper-connected world, where digital innovation accelerates at a breakneck pace, transformation has become imperative for businesses aiming to stay competitive. However, embarking on this journey without a clear understanding of progress can lead to uncertainty and missed opportunities.
Hubspot Sales
MAY 27, 2024
We previously wrote about how Americans are leaping into entrepreneurship at record rates. Among those who opened for business in 2023, the home services category saw the highest growth, with 278k new openings. From wallpapering to carpentry, those who help homeowners upgrade their abodes are pocketing millions. Source: Bloomberg It’s not hard to see why.
SBI Growth
MAY 30, 2024
CEOs have set the stage for success in 2024 with a solid growth strategy, but they need their talent to be ready to execute on revenue capture opportunities. They think they have the secret to improving commercial productivity: managing positive churn. However, our surveys reveal that there is more to managing our hires and getting the experts on board; CEOs must also overcome longer ramp times and create sustainable growth for the road ahead.
Customer Think
MAY 29, 2024
Continuous improvement in customer experience (CX) is paramount for organizations aiming to maintain their edge when competition is fiercer than ever. With consumers having unprecedented access to a plethora of competitive brands, businesses must adopt a customer-centric approach to design and measure success, thereby creating exceptional user experiences.
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How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.
Planview
MAY 29, 2024
Succeeding in today’s fast-paced world requires thinking about success beyond today and tomorrow. It requires envisioning and forging a path of sustainable success over multiple business cycles. At the heart of this endeavor lies the project management office (PMO). A well-run PMO is one of your organization’s greatest value drivers. It delivers business results quickly through projects and work that addresses various business needs and responds to new market and customer demands.
Hubspot Sales
MAY 29, 2024
Did you know that a disagreement between founders can lead to an entire startup business failing? In fact, 65% of startups fail due to founder conflict (Noam Wasserman, author of The Founder's Dilemmas ). Even small disagreements can come to light during the startup due diligence process when investors look into your company before deciding to invest their money.
Sales Gravy
MAY 31, 2024
On this important episode of the Sales Gravy Podcast, Jeb Blount, Jr (a.k.a JBJ) discusses personal finance for sales professionals with Ben Lex, a former B2B sales superstar turned financial advisor. Ben shares game-changing insights tailored specifically for sales professionals. The Financial Fitness Mindset In sales, we're all about closing deals, hitting targets, and making more money.
Groove HQ
MAY 29, 2024
What are your customers going through, and how can your products or services help them? The customer lifecycle enables you to identify the answers to those questions. The term ‘customer lifecycle’ refers to the various stages a customer goes through in their relationship with your brand. It spans their journey from initial awareness all the […] The post Customer Lifecycle 101: What It Is and Why It Matters appeared first on Groove Blog.
Speaker: Susan Spencer, Principal of Spencer Communications
Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.
Customer Think
MAY 29, 2024
You’ve seen it happening in your own social media feeds. People are shopping directly on platforms like Instagram, Facebook, and TikTok these days. Social commerce is taking off in a big way. This consumer trend presents a massive opportunity for brands to reach new customers.
Strategic Communications
MAY 29, 2024
When I talk to people about their greatest challenges with social media, what I most frequently hear is “fnding time to stay engaged.” I can definitely relate. Currently I’m attempting to maintain two Twitter accounts (business), two LinkedIn accounts (business) and one Facebook account (personal) for myself, along with a growing number of accounts for clients.
Help Scout
MAY 28, 2024
This is a Kitchen Sink Post that is required to send data models to Gatsby. It is not indexed, please do not delete!
SOAR Performance Group
MAY 30, 2024
The SOAR Report Spring 2024 How is AI Affecting your business? This spring, SOAR has been learning all about AI! Included in this newsletter: A note from our CEO, John […] The post All About AI [The SOAR Report Spring 2024] appeared first on SOAR Performance Group.
What if there was a better method of changing the conversation with your customer from delivering pricing to delivering value solutions? A method that would help keep you in control, manage the uncertainty, and close larger deals more quickly for you and your company? There is.
Customer Think
MAY 27, 2024
The news Today, May 22 2024, SugarCRM and sales-i announced the acquisition of sales-i by SugarCRM. sales-i is leading provider of a revenue intelligence solution that helps businesses maximize their revenue and profitability. It targets at making sales professionals more efficient and effective by providing actionable insight into every customer, product and sale.
FinListics Solutions
MAY 29, 2024
FinListics offers insights to elevate your sales approach and build stronger relationships with executives.
Help Scout
MAY 28, 2024
Unlock the power of AIaaS to transform your business with affordable, scalable AI solutions. Learn how to streamline operations and boost customer service.
AchieveIt
MAY 31, 2024
There’s no shortage of studies on the failure rate of mergers and acquisitions (M&A). The percentage can vary from half of all M&As to as high as a 90% failure rate. It doesn’t look great either way. Failed M&As can lead to wasted resources, often due to a lack of effective change management, can lead tolost productivity, and even damaged brand reputation.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Customer Think
MAY 28, 2024
On behalf of all of us at McorpCX, I’m happy to share the findings from our latest collaborative research with the Customer Experience Professionals Association (CXPA).
Envisio
MAY 31, 2024
I was recently biking past a favorite park of mine in Toronto, along Grace Street, and noticed the roads, which had been ripped up for ages, were finally complete. I’m sure you’ve had a similar experience: going for a stroll, looking up, and seeing a new community center or bridge that’s appeared or been repaired. Then going, “Wow! Where did that come from?
Arpedio
MAY 31, 2024
A learning environment that’s anything but conventional ARPEDIO was right in the middle of it all, surrounded by Strategic Account Management (SAM) professionals who shared our drive for success and eagerness to push boundaries and exchange game-changing ideas about the future of SAM. Keynotes from thought leaders included Tom Derry, CEO of the Institute for Supply Management; Miguel Gonzalez, Chief Procurement Officer at DuPont; Dan Gardner, award-winning journalist and bestselling author; and
AchieveIt
MAY 30, 2024
Imagine this: You’re in a leadership role and, despite your team’s hard work, you can’t help but notice that your competitors seem to be consistently outperforming you. They’re hitting targets with ease and meeting deadlines effortlessly. What’s their secret? Well, the truth is, it’s no secret at all – they’ve likely perfected their employee performance management process largely thanks to their Key Performance Indicators (KPIs).
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Contact and company intent data both have their advantages. Contact-level intent leads can be acted on immediately to reach active buyers, while company-level leads improve outcomes for account-based marketing and other programs. This infographic unpacks the advantages of both contact and company data and gives details about how B2B marketers can benefit from both.
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