Arpedio

JANUARY 3, 2024

In the intricate world of business operations , the distinction between roles in sales and client management is pivotal. Specifically, sales positions such as Account Executive and Account Manager are critical in driving a business’s success. Who is an Account Executive? Who is an Account Manager?

Account Management 52

Account Management Management Acquisition Account Growth 52

SmartKarrot

FEBRUARY 4, 2021

Find ways to deeply understand the customers’ objectives and become a trusted right-hand advisor. Develop and implement tailored and proactive customer programs that provide continued value to the customer and drive long-term account growth. Deliver Quarterly Reviews, Product Updates, Check-in, etc.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Bhavika Kochhar is an Enterprise Customer Success Manager, Americas, at Algonomy.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21