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Account Management vs Sales: Understanding the Differences

Arpedio

Two such important functions that often go hand in hand are account management and sales. While these terms are sometimes used interchangeably, they actually have distinct differences and play unique roles within an organization. Two such crucial roles are account management and sales.

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Comprehensive Career Path Guide for a Key Account Manager

DemandFarm

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

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Top 10 Customer Engagement Manager Interview Questions & Answers?

SmartKarrot

When choosing a customer engagement manager, you need to keep certain interview questions in mind. There are certain must-have qualities for a customer engagement manager like communication skills, management skills, interpersonal skills, and relevant experience in customer success.