DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Red Star Kim

FEBRUARY 15, 2024

An emerging theme was the combination of people and problem-solving skills. Coaching and Consulting – People and Problem-Solving skills. People and Problem-Solving Skills Facilitating, coaching, mentoring and consulting all require great people skills. Coaches and consultants use facilitation skills.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

SmartKarrot

AUGUST 7, 2020

This team consists of various roles like Solution Architects, Customer Success Managers (CSM), and Account Managers. The customer success team helps the client achieve value from the product and facilitates product adoption. Customer success manager. Using key metrics and prepare reports.

Customer Success 18

Customer Success Interpersonal Skills Customer Experience Facilitation 18

SmartKarrot

AUGUST 7, 2020

This team consists of various roles like Solution Architects, Customer Success Managers (CSM), and Account Managers. The customer success team helps the client achieve value from the product and facilitates product adoption. Customer success manager. Using key metrics and prepare reports.

Customer Success 10

Customer Success Interpersonal Skills Customer Experience Facilitation 10