Remove Account Planning Remove Co-Creation Remove CRM Remove Webinar
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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Jenny 06:11.

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Maximizing Customer Retention: The Role of Key Account Management in Customer Success Management

DemandFarm

Customer success teams are investing heavily in webinars, tutorials and other resources that help customers fully understand the features of offerings. Masterclass by Forrester Principal Analyst Anthony McPartlin: Why companies fail with key account management? There is a need for a cohesive approach to account planning.

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Seismic Acquires Percolate to Create Exceptional Content Experiences at Every Point in the Customer Journey

SBI

Doug Winter, Seismic co-founder and CEO. Marketers understand that producing personalized, compelling content is foundational to providing value to their company’s bottom line and therefore the business at large,” said Doug Winter, Seismic co-founder and CEO. Account Planning. Account Planning. Blog Article.