SmartKarrot

DECEMBER 1, 2023

As a seasoned professional in the realm of Customer Success , I’ve witnessed firsthand the intricate dance of client onboarding. Crafting an effective Client Onboarding Playbook is an art, but it’s not immune to pitfalls. Too often, organizations forget the crucial element of client involvement.

Client Onboarding 10

Client Onboarding Onboarding Client Relationships Facilitation 10

SmartKarrot

SEPTEMBER 7, 2022

Role: Director, Customer Success Location: Remote, Atlanta, GA, US Organization: Everstream Analytics As a Director of Customer Success, you will hire, develop and lead a world-class enterprise customer success team. Regular client reporting including financial, operational, and business insight reporting.

Customer Success 19

Customer Success Stakeholders Client Onboarding Onboarding 19

SmartKarrot

JUNE 11, 2021

Role: VP of Customer Success Location: New York, NY, US Organization: Narmi As a VP of Customer Success, you will grow and build a product-led Customer Success organization to ensure scalability as Narmi onboards dozens of new customers over the next few years.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

JULY 22, 2020

Role: Customer Success Manager Location: American Fork, Utah, US Organization: Domo, Inc. As a Customer Success Manager, you will have to understand the overall vision of the company and help stakeholders achieve business success through the Domo platform. Drive Customer Success, retention and growth.

Customer Success 10

Customer Success Client Onboarding Onboarding Client Relationships 10

SmartKarrot

JULY 25, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Nearpod As a Director of Customer Success, you will successfully lead, manage, and mentor School Team Managers who lead Customer Success Managers. Maximize renewal rates and recurring revenue; ensure customer growth.

Customer Success 3

Customer Success Client Onboarding Onboarding Acquisition 3

SmartKarrot

AUGUST 5, 2021

Role: Enterprise, Customer Success Director Location: Santa Barbara, CA, US Organization: Impact As an Enterprise Customer Success Director, you will be delivering world-class support to the top clients. Maintain a balanced proactive/reactive relationship with your assigned accounts.

Customer Success 12

Customer Success Client Onboarding Onboarding Decision-making 12