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Book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic

Red Star Kim

So here’s a book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic. Organizations today are surfing on the edge of chaos”. Organic growth based on expertise (allow groups and communities of interest to form and the self-selection of leaders).

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Top 50 Customer Success Influencers 2022

SmartKarrot

He’s also the Co-Founder of Gain Grow Retain —the community for CS leaders—and CCO of Higher Logic. Kristi is a pioneer in scaling and transforming customer success organizations at hyper-growth B2B SaaS companies. And he’s always willing to share his knowledge with CS leaders and organizations. Kristi Faltorusso.