Remove Emotional Intelligence Remove Interpersonal Skills Remove Organization Remove Remote Working
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Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

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The most important customer service skills for 2021

Zendesk

Working across channels. Communication skills. Remote work skills. Customer service software skills. With tools like Slack and Zoom within their workspace, agents can seamlessly collaborate inside and outside the CX organization, whether they’re in the office or working from a beach in Hawaii.