Remove Future of Work Remove Interpersonal Skills Remove Management Remove Sales
article thumbnail

Soft skills revisited – with a leadership perspective

Red Star Kim

I had firms of lawyers and accountants contacting me for training on various interaction skills – from confident to commercial conversations, through telephone skills and then onto effective sales communications and meetings. Collaborate: build, manage and collaborate in the teams of the future.

article thumbnail

Top 50 Customer Success Influencers 2022

SmartKarrot

His company Practical CSM Academy provides global customer success management consulting, training and certification services. His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. Irit Eizips. Nils Vinje.