SmartKarrot

NOVEMBER 16, 2022

You’ll introduce innovative solutions to grow the business’ footprint and maintain the relevance of Datacom’s services. Lead, manage, coach, develop and evaluate direct reports through regular one-on-one and team meetings; set team goals, conduct performance reviews; make compensation recommendations for direct reports.

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

JUNE 15, 2021

Work closely with the Product team, sharing customer insights to inform future product developments and effectively bring innovations to bear for optimal customer success. Proactively manage and develop team members through frequent coaching, performance reviews and training.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

Zendesk

JULY 13, 2022

In the future of work, employees are your most important stakeholders. Develop a strong onboarding program. Develop a strong onboarding program. A Gallup survey found that only 12 percent of employees think their organization does a great job onboarding new employees. How to improve employee experience. I wanna hear!!

Future of Work 98

Future of Work Onboarding Prioritization Insurance 98

SmartKarrot

SEPTEMBER 14, 2022

Review, approve, and present periodic reporting on the progress of team efforts to the Leadership Team. Facilitate performance reviews and coaching sessions, encouraging team members to continuously grow. Maintain Pinnacle and PinnacleTech values of excellence, impact, growth, and innovation.

Customer Success 3

Customer Success Global Accounts Performance Review Customer Experience 3