Remove 2006 Remove Customer Experience Remove Investors Remove Organization
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3 essential customer service tips that SaaS startups need to know

Zendesk

The year was 2006. The aftermath of the burst dot com bubble left a sour taste in investors’ mouths. So as SaaS startups grow, how can they keep the feedback loop between customers and the company close? How can SaaS startups ensure they’re building a customer-focused organization – and why should they?