3 essential customer service tips that SaaS startups need to know
Zendesk
AUGUST 4, 2021
The year was 2006. The aftermath of the burst dot com bubble left a sour taste in investors’ mouths. Because cloud computing is the norm in our distributed, digital-first world, and startups need digital-first support strategies to help them grow by gaining and retaining customers. “Is SaaS the next big thing?”
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