How BrewDog Successfully Delivered a Customer-Centric Approach During Uncertain Times
Freshworks
APRIL 2, 2021
As a long-time Freshworks client , they implemented several different Freshdesk features to enhance their customer-centric approach during 2020 and 21 with the aim of deepening engagement and strengthening their customer relationships. It’s expected that customer experience will be pivotal to transforming B2C growth moving forward.
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