Remove 2011 Remove Account Strategy Remove Facilitation Remove Negotiation
article thumbnail

Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Many organisations saw this in 2008, 2011 and now 2020. Asking who’s got great skills at influencing, negotiating, analysing and creativity is the best way to start. In our experience, this section can happen very quickly with a clear experienced thinker and facilitator. Every customer looks safe until it’s put under pressure.